cannot install business contact manager for outlook 2007 christine 5/21/2007 4:08:02 AM cannot install bcm for outlook 2007 tried to install in cleanboot- setup failed to install the required components business contact manager for outlook 2007 setup has failed to install tried to install in new user account- access to the path D:\SSEInstallHook.dll is denied install on a different computer which also has office 2007-ok when try to install BCM- Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see SETUP.CHM. The cd is fine no scratches.how can I get BCM to install TQ

Re: cannot install business contact manager for outlook 2007 "Milly Staples [MVP - Outlook]" <MillyS[ at ]donteventhinkaboutmailingmeatmvps.org> 5/22/2007 3:00:42 AM May we presume that Outlook is already installed successfully? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, christine asked: | cannot install bcm for outlook 2007 | | tried to install in cleanboot- | setup failed to install the required components | business contact manager for outlook 2007 | setup has failed to install | | tried to install in new user account- | access to the path D:\SSEInstallHook.dll is denied | | install on a different computer which also has office 2007-ok | | when try to install BCM- | Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. | Check your connection to the network, or CD-ROM drive. For other | potential solutions to this problem, see SETUP.CHM. | | The cd is fine no scratches.how can I get BCM to install | | TQ

Re: cannot install business contact manager for outlook 2007 "Rob Latour" <roblatour[ at ]hotmail.com> 6/3/2007 12:22:40 AM Hi, I can not install business contact manager for outlook 2007 either, and am getting the exact same error: Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. I looked on the dvd (2 of 2) and the file is not there; its not on the other disk (1 of 2) either. Both are official MS disks. I got the after buying MS Office for Small Busiess 2007 with my new PC (ie it is the OEM version) and then by paying for MS to send me the disks. Please let me know what I should do next. Thanks, Rob "christine" <christine[ at ]discussions.microsoft.com> wrote in message news:449CBA06-D4BF-42AF-A7E9-AE109B0F1D7D[ at ]microsoft.com... [Quoted Text] > cannot install bcm for outlook 2007 > > tried to install in cleanboot- > setup failed to install the required components > business contact manager for outlook 2007 > setup has failed to install > > tried to install in new user account- > access to the path D:\SSEInstallHook.dll is denied > > install on a different computer which also has office 2007-ok > > when try to install BCM- > Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check > your > connection to the network, or CD-ROM drive. For other potential > solutions > to this problem, see SETUP.CHM. > > The cd is fine no scratches.how can I get BCM to install > > TQ

Re: cannot install business contact manager for outlook 2007 "Rob Latour" <roblatour[ at ]hotmail.com> 6/3/2007 12:28:29 AM oh - and yes MS Outlook is installed fine (however not from these disks but the ones used by the retailer who built my new system). "Rob Latour" <roblatour[ at ]hotmail.com> wrote in message news:A0DA8910-156F-4EEA-BE10-B0F492EAD8BB[ at ]microsoft.com... [Quoted Text] > Hi, > > I can not install business contact manager for outlook 2007 either, and am > getting the exact same error: > > Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. > > I looked on the dvd (2 of 2) and the file is not there; its not on the > other disk (1 of 2) either. Both are official MS disks. > > I got the after buying MS Office for Small Busiess 2007 with my new PC (ie > it is the OEM version) and then by paying for MS to send me the disks. > > Please let me know what I should do next. > > Thanks, Rob > > "christine" <christine[ at ]discussions.microsoft.com> wrote in message > news:449CBA06-D4BF-42AF-A7E9-AE109B0F1D7D[ at ]microsoft.com... >> cannot install bcm for outlook 2007 >> >> tried to install in cleanboot- >> setup failed to install the required components >> business contact manager for outlook 2007 >> setup has failed to install >> >> tried to install in new user account- >> access to the path D:\SSEInstallHook.dll is denied >> >> install on a different computer which also has office 2007-ok >> >> when try to install BCM- >> Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check >> your >> connection to the network, or CD-ROM drive. For other potential >> solutions >> to this problem, see SETUP.CHM. >> >> The cd is fine no scratches.how can I get BCM to install >> >> TQ >

Re: cannot install business contact manager for outlook 2007 "Rob Latour" <roblatour[ at ]hotmail.com> 6/3/2007 2:18:14 AM Resolved this myself. 1. created a new directory on my hard drive 2. copied the entire contents of disk 2 of 2 into it 3. got a copy of o2007pia.msi file from the internet ( http://www.microsoft.com/downloads/details.aspx?familyid=59daebaa-bed4-4282-a28c-b864d8bfa513&displaylang=en and ran) 4. copied the 02007pia.msi file to the /Office subdirectory of the new directory that I created in 1. above 5. ran the setup program in the new directory that created in 1. above MS your welcome to send me an updated set of Office 2007 disks :-) Rob www.callclerk.com www.arulerforwindows.com "Rob Latour" <roblatour[ at ]hotmail.com> wrote in message news:uGP1dYXpHHA.1216[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > oh - and yes MS Outlook is installed fine (however not from these disks > but the ones used by the retailer who built my new system). > > "Rob Latour" <roblatour[ at ]hotmail.com> wrote in message > news:A0DA8910-156F-4EEA-BE10-B0F492EAD8BB[ at ]microsoft.com... >> Hi, >> >> I can not install business contact manager for outlook 2007 either, and >> am getting the exact same error: >> >> Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. >> >> I looked on the dvd (2 of 2) and the file is not there; its not on the >> other disk (1 of 2) either. Both are official MS disks. >> >> I got the after buying MS Office for Small Busiess 2007 with my new PC >> (ie it is the OEM version) and then by paying for MS to send me the >> disks. >> >> Please let me know what I should do next. >> >> Thanks, Rob >> >> "christine" <christine[ at ]discussions.microsoft.com> wrote in message >> news:449CBA06-D4BF-42AF-A7E9-AE109B0F1D7D[ at ]microsoft.com... >>> cannot install bcm for outlook 2007 >>> >>> tried to install in cleanboot- >>> setup failed to install the required components >>> business contact manager for outlook 2007 >>> setup has failed to install >>> >>> tried to install in new user account- >>> access to the path D:\SSEInstallHook.dll is denied >>> >>> install on a different computer which also has office 2007-ok >>> >>> when try to install BCM- >>> Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check >>> your >>> connection to the network, or CD-ROM drive. For other potential >>> solutions >>> to this problem, see SETUP.CHM. >>> >>> The cd is fine no scratches.how can I get BCM to install >>> >>> TQ >> >