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Thread: OMPM file scanner error description

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OMPM file scanner error description
dcrawley <denise.crawley[ at ]hymans.co.uk> 5/10/2007 1:34:01 PM
Hello

I am using the OMPM tool to scan our existing Office files, in
preparation for our move to Office 2007. I am running a deep scan on
the files.

In the Scan Coverage and Errors section, several of the files are
listed with the following error description: 'File Type Not Supported
by OMPM Deep Scanner.'. The files in this list all have a valid
Office file extension (.xls, .doc, etc.), and there are no special
characters or symbols in the filenames.

Has anyone come across this problem before, and does anyone know why
the files are highlighted when they appear to be legitimate? I can't
see anything different about these files, compared to other files that
scanned without issue.

I'd appreciate any help on this.

Thanks

Denise

Re: OMPM file scanner error description
"Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 6/1/2007 8:31:29 PM
Hi Denise,

Are there by any chance any Office 6/7/95 or Wordpad files being scanned, or files with Password protection? The message in the log
file can occur when it encounters those files.

=============
<<"dcrawley" <denise.crawley[ at ]hymans.co.uk> wrote in message news:1178804041.510667.97870[ at ]q75g2000hsh.googlegroups.com...
Hello

I am using the OMPM tool to scan our existing Office files, in
preparation for our move to Office 2007. I am running a deep scan on
the files.

In the Scan Coverage and Errors section, several of the files are
listed with the following error description: 'File Type Not Supported
by OMPM Deep Scanner.'. The files in this list all have a valid
Office file extension (.xls, .doc, etc.), and there are no special
characters or symbols in the filenames.

Has anyone come across this problem before, and does anyone know why
the files are highlighted when they appear to be legitimate? I can't
see anything different about these files, compared to other files that
scanned without issue.

I'd appreciate any help on this.

Thanks

Denise >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Re: OMPM file scanner error description
dcrawley <denise.crawley[ at ]hymans.co.uk> 6/8/2007 11:17:07 AM
Hi Bob, thanks for getting back to me.

There are certainly password protected files, but these are showing up
as such, under a separate error. There may be older Office documents
being scanned, and this could be the answer for some. I've conducted
an audit of our 2 main file servers, covering millions of files and
several years, so it sounds like a possibility. However, I know that
some of the files reporting the error are neither old nor password
protected, so it doesn't explain all.

Thanks for your help with this, Bob

Denise


On 1 Jun, 21:31, "Bob Buckland ?:-\)" <75214.226(At Beautiful
Downtown)compuserve.com> wrote:
[Quoted Text]
> Hi Denise,
>
> Are there by any chance any Office 6/7/95 or Wordpad files being scanned, or files with Password protection? The message in the log
> file can occur when it encounters those files.
>
> =============
> <<"dcrawley" <denise.craw...[ at ]hymans.co.uk> wrote in messagenews:1178804041.510667.97870[ at ]q75g2000hsh.googlegroups.com...
> Hello
>
> I am using the OMPM tool to scan our existing Office files, in
> preparation for our move to Office 2007. I am running a deep scan on
> the files.
>
> In the Scan Coverage and Errors section, several of the files are
> listed with the following error description: 'File Type Not Supported
> by OMPM Deep Scanner.'. The files in this list all have a valid
> Office file extension (.xls, .doc, etc.), and there are no special
> characters or symbols in the filenames.
>
> Has anyone come across this problem before, and does anyone know why
> the files are highlighted when they appear to be legitimate? I can't
> see anything different about these files, compared to other files that
> scanned without issue.
>
> I'd appreciate any help on this.
>
> Thanks
>
> Denise >>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*


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