Office Professional 2007 Uninstall Problem Newbie 4/16/2007 9:20:02 AM I am having problems uninstalling Office Professional 2007 (RTM). The dialog displaying the progress bar is displayed but unfortunately the process does not complete and I am presented with the following: "Microsoft Office Professional 2007 uninstall did not complete successfully." Could anyone please advise me where I can see a log of the attempted uninstall operations so I can troubleshoot the issue?

Re: Office Professional 2007 Uninstall Problem "Patrick Schmid [MVP]" <pdschmid[ at ]nospam.mvps.org> 4/16/2007 10:17:13 AM The log is in your temp directory: Start, Run, %temp% Look for files starting with SetupExe and the extension .log You might just have to resort to the manual removal steps to get rid of it. See the RTM Issues Page linked below my name for them (the page says that they are for the beta, but they work for RTM as well). Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Newbie" <Newbie[ at ]discussions.microsoft.com> wrote in message news:4C3F975C-25EC-445D-A53F-83C69F124EE0[ at ]microsoft.com: [Quoted Text] > I am having problems uninstalling Office Professional 2007 (RTM). The dialog > displaying the progress bar is displayed but unfortunately the process does > not complete and I am presented with the following: > > "Microsoft Office Professional 2007 uninstall did not complete successfully." > > Could anyone please advise me where I can see a log of the attempted > uninstall operations so I can troubleshoot the issue?

Re: Office Professional 2007 Uninstall Problem Newbie 4/17/2007 9:18:00 AM Patrick, Thanks for the reply! I'm working through the manual steps now. Wow, what a mission... "Patrick Schmid [MVP]" wrote: [Quoted Text] > The log is in your temp directory: Start, Run, %temp% > Look for files starting with SetupExe and the extension .log > > You might just have to resort to the manual removal steps to get rid of > it. See the RTM Issues Page linked below my name for them (the page says > that they are for the beta, but they work for RTM as well). > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Newbie" <Newbie[ at ]discussions.microsoft.com> wrote in message > news:4C3F975C-25EC-445D-A53F-83C69F124EE0[ at ]microsoft.com: > > > I am having problems uninstalling Office Professional 2007 (RTM). The dialog > > displaying the progress bar is displayed but unfortunately the process does > > not complete and I am presented with the following: > > > > "Microsoft Office Professional 2007 uninstall did not complete successfully." > > > > Could anyone please advise me where I can see a log of the attempted > > uninstall operations so I can troubleshoot the issue? > >