You can activate by phone without paying for a support call. Use Help |
Activate Product and choose the phone activation option. Explain to the
operator what the situation is.
Actually, if you're reinstalling on the same system with the same hardware,
it should be recognized as being the original hardware on which it was
activated.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
"mc3031" <mc3031[ at ]discussions.microsoft.com> wrote in message
news:3364999A-6441-4743-AD69-F5AC8C360F28[ at ]microsoft.com...
[Quoted Text] >I recently had to re-install my system from the original
> distribuiton disks. I re-installed
>
> Microsoft Office XP Small Business
> Microsoft Office XP
> 2002 version
>
> which I purchased with the system.
>
> But when I tried to activate it I got the message:
> According to our records, this copy of Micosoft Office XP Small Business
> has already been activated on another computer. If you believe
> you have received this message in error, please contact a Customer
> Support Representative by clicking OK and following the instructions.
>
> but clicking OK would just let me make another futile attempt
>
>
> The only option I see is to pay $50 to microsoft to make a support
> e-mail contact, but it doesn't seem fair or reasonable to pay $50 to
> Microsoft to allow me to use a product I have already bought.
>
> Is there a better option?
>
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