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Thread: BCM- Calendar hangs Outlook 2007

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BCM- Calendar hangs Outlook 2007
Bob Heiney 3/22/2007 4:29:00 PM
I have a new problem. When I click on the calendar button on Outlook 2007, it
hangs Outlook. I must use Windows Task Manager to force a close of Outlook
and restart. All other buttons operate normally.

I'm guessing the prevaling solution will be to Restore from a backup. If
this is the case, I am going to move on from Outlook-BCM. It is way too buggy
and unstable.

Here's my computer stats:

Dell Notebook, Intel Centrino 1.60 GHZ
1.25 GB Ram
80 G harddrive

RE: BCM- Calendar hangs Outlook 2007
curtizb 3/22/2007 10:00:05 PM

I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
It seemed to work at first, even though the process of setting up the
initial database was a little confusing. I would say it worked for about a
day and then for some reason Outlook 2007 DISABLED the add-in effectively
making BCM useless.
BTW Outlook 2007 still crashes for no appearant reason, and then the only
recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
computer. This is the worst MS release to date in my opinion.
WHY are we not getting the update to make this stuff work?
This is MY BUSINESS, and I guess I made a huge mistake trusting MS
accounting software. Horrible!

"Bob Heiney" wrote:

[Quoted Text]
> I have a new problem. When I click on the calendar button on Outlook 2007, it
> hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> and restart. All other buttons operate normally.
>
> I'm guessing the prevaling solution will be to Restore from a backup. If
> this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> and unstable.
>
> Here's my computer stats:
>
> Dell Notebook, Intel Centrino 1.60 GHZ
> 1.25 GB Ram
> 80 G harddrive
>
RE: BCM- Calendar hangs Outlook 2007
Bob Heiney 3/22/2007 10:58:19 PM
Hello Curtizb,

I can really empathize with you. I switched over from Chaos Software to what
I thought was the ultimate in sophistication. How could anyone go wrong with
Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
got now is "Slow & Stupid" instead of a well functioning contact manager. I
don't know why a hole in the wall software company in TX can produce a faster
and easier to use contact manager than the world's largest software company.
It baffles me.

There are so many things wrong with BCM 2007 you'd think the company was
some small backwoods firm operating out of someone's basement. To quote
another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
never have been released.

Let's rename it "Slow & Stupid 2007"

Bob

"curtizb" wrote:

[Quoted Text]
>
> I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> It seemed to work at first, even though the process of setting up the
> initial database was a little confusing. I would say it worked for about a
> day and then for some reason Outlook 2007 DISABLED the add-in effectively
> making BCM useless.
> BTW Outlook 2007 still crashes for no appearant reason, and then the only
> recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> computer. This is the worst MS release to date in my opinion.
> WHY are we not getting the update to make this stuff work?
> This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> accounting software. Horrible!
>
> "Bob Heiney" wrote:
>
> > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > and restart. All other buttons operate normally.
> >
> > I'm guessing the prevaling solution will be to Restore from a backup. If
> > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > and unstable.
> >
> > Here's my computer stats:
> >
> > Dell Notebook, Intel Centrino 1.60 GHZ
> > 1.25 GB Ram
> > 80 G harddrive
> >
RE: BCM- Calendar hangs Outlook 2007
curtizb 3/23/2007 8:50:10 PM
Yes, I agree Bob.
It may also be important to note that I was running BCM2007 on a Vista
Business OS. When I ran outlook 2007 over XP Pro I had few issues. I added
Vista to a test box, and it seemed to be working fine aside from a few minor
driver issues.
Then I made the mistake of adding Office 2007, Office Accounting 2007, and
BCM.
Outlook refuses to open sometimes. It just gives you a lame prompt saying
"outlook could not open) and really does not give you a clue as to why!
Then sometimes you can open Outlook, but as soon as you open an e-mail it
shuts down! Also it takes out the preview view and if you click on the
preview, yep you guessed it: IT SHUTS DOWN! I have had the accounting 2007
software shut down as I was in the middle of entering an invoice.I am glad no
customers were around for that little scene!
Eventually, Outlook took it upon it's self to DISABLE my BCM add-in as it
determined that was a problem, and I am sure it was, but it makes me wonder
how much testing was put into this rediculous release. It's almost like they
did not test Office 2007 on Vista very much at all. Maybe they figured most
people would not upgrade for THIS VERY REASON! :) I am tempted to load up
my Small Business Accounting 2006 instead of the new (broke) version, but I
can only imagine what will happen when I try to import the newer data backup
type to the older version of 2006.
That being said, I can honestly say that Office 2007 has more bugs than any
of the previous releases. The verdict is still out on Vista, but if Vista
cannot run Office 2007; I would say it's pretty much garbage too.

"Bob Heiney" wrote:

[Quoted Text]
> Hello Curtizb,
>
> I can really empathize with you. I switched over from Chaos Software to what
> I thought was the ultimate in sophistication. How could anyone go wrong with
> Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
> got now is "Slow & Stupid" instead of a well functioning contact manager. I
> don't know why a hole in the wall software company in TX can produce a faster
> and easier to use contact manager than the world's largest software company.
> It baffles me.
>
> There are so many things wrong with BCM 2007 you'd think the company was
> some small backwoods firm operating out of someone's basement. To quote
> another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
> never have been released.
>
> Let's rename it "Slow & Stupid 2007"
>
> Bob
>
> "curtizb" wrote:
>
> >
> > I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> > It seemed to work at first, even though the process of setting up the
> > initial database was a little confusing. I would say it worked for about a
> > day and then for some reason Outlook 2007 DISABLED the add-in effectively
> > making BCM useless.
> > BTW Outlook 2007 still crashes for no appearant reason, and then the only
> > recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> > computer. This is the worst MS release to date in my opinion.
> > WHY are we not getting the update to make this stuff work?
> > This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> > accounting software. Horrible!
> >
> > "Bob Heiney" wrote:
> >
> > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > and restart. All other buttons operate normally.
> > >
> > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > and unstable.
> > >
> > > Here's my computer stats:
> > >
> > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > 1.25 GB Ram
> > > 80 G harddrive
> > >
RE: BCM- Calendar hangs Outlook 2007
Clinton Ford [MSFT] 4/13/2007 11:16:02 PM
Sorry to hear about these difficulties. It is hard to identify the source of
this error. Are you connecting Outlook to an Exchange Server? You might also
try disabling E-mail Auto Linking to see if that resolves the issue. Also,
enable BCM logging in Outlook by clicking Help | About Business Contact
Manager | Enable logging. If you get another hang or crash, open that file
and look for errors in the log
(%temp%\bcmlog_v3).

If you need immediate assistance, we have support staff available to work
with you on this issue. Below is the link to the support options:
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=11335

--
Visit team blog at http://blogs.msdn.com/bcm
This posting is provided "AS IS" with no warranties, and confers no rights


"curtizb" wrote:

[Quoted Text]
> Yes, I agree Bob.
> It may also be important to note that I was running BCM2007 on a Vista
> Business OS. When I ran outlook 2007 over XP Pro I had few issues. I added
> Vista to a test box, and it seemed to be working fine aside from a few minor
> driver issues.
> Then I made the mistake of adding Office 2007, Office Accounting 2007, and
> BCM.
> Outlook refuses to open sometimes. It just gives you a lame prompt saying
> "outlook could not open) and really does not give you a clue as to why!
> Then sometimes you can open Outlook, but as soon as you open an e-mail it
> shuts down! Also it takes out the preview view and if you click on the
> preview, yep you guessed it: IT SHUTS DOWN! I have had the accounting 2007
> software shut down as I was in the middle of entering an invoice.I am glad no
> customers were around for that little scene!
> Eventually, Outlook took it upon it's self to DISABLE my BCM add-in as it
> determined that was a problem, and I am sure it was, but it makes me wonder
> how much testing was put into this rediculous release. It's almost like they
> did not test Office 2007 on Vista very much at all. Maybe they figured most
> people would not upgrade for THIS VERY REASON! :) I am tempted to load up
> my Small Business Accounting 2006 instead of the new (broke) version, but I
> can only imagine what will happen when I try to import the newer data backup
> type to the older version of 2006.
> That being said, I can honestly say that Office 2007 has more bugs than any
> of the previous releases. The verdict is still out on Vista, but if Vista
> cannot run Office 2007; I would say it's pretty much garbage too.
>
> "Bob Heiney" wrote:
>
> > Hello Curtizb,
> >
> > I can really empathize with you. I switched over from Chaos Software to what
> > I thought was the ultimate in sophistication. How could anyone go wrong with
> > Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
> > got now is "Slow & Stupid" instead of a well functioning contact manager. I
> > don't know why a hole in the wall software company in TX can produce a faster
> > and easier to use contact manager than the world's largest software company.
> > It baffles me.
> >
> > There are so many things wrong with BCM 2007 you'd think the company was
> > some small backwoods firm operating out of someone's basement. To quote
> > another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
> > never have been released.
> >
> > Let's rename it "Slow & Stupid 2007"
> >
> > Bob
> >
> > "curtizb" wrote:
> >
> > >
> > > I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> > > It seemed to work at first, even though the process of setting up the
> > > initial database was a little confusing. I would say it worked for about a
> > > day and then for some reason Outlook 2007 DISABLED the add-in effectively
> > > making BCM useless.
> > > BTW Outlook 2007 still crashes for no appearant reason, and then the only
> > > recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> > > computer. This is the worst MS release to date in my opinion.
> > > WHY are we not getting the update to make this stuff work?
> > > This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> > > accounting software. Horrible!
> > >
> > > "Bob Heiney" wrote:
> > >
> > > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > > and restart. All other buttons operate normally.
> > > >
> > > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > > and unstable.
> > > >
> > > > Here's my computer stats:
> > > >
> > > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > > 1.25 GB Ram
> > > > 80 G harddrive
> > > >
RE: BCM- Calendar hangs Outlook 2007
curtizb 4/14/2007 12:24:04 AM
No I am not connecting to an Exchange Server.
Outlook disabled the BCM plug-in and did not give a reason why.
Now I have a bigger issue. Today I downloaded and ran the Office Accounting
2007 SP1 and now it locks up EVERY time I try to run it.
It attempts to backup the company and then LOCKS. After you close the
program it does not let you back in until you reboot!
I think it may be time to go back to Quickbooks! I just can't have these
issues on my accoutning machine. It's running on a Vista Business edtion. I
called the tech support and they wanted $245 bucks to help me!

Thanks anyway Clinton.
Curt
PS: Have any idea of when is Google coming out with an accounting package???



"Clinton Ford [MSFT]" wrote:

[Quoted Text]
> Sorry to hear about these difficulties. It is hard to identify the source of
> this error. Are you connecting Outlook to an Exchange Server? You might also
> try disabling E-mail Auto Linking to see if that resolves the issue. Also,
> enable BCM logging in Outlook by clicking Help | About Business Contact
> Manager | Enable logging. If you get another hang or crash, open that file
> and look for errors in the log
> (%temp%\bcmlog_v3).
>
> If you need immediate assistance, we have support staff available to work
> with you on this issue. Below is the link to the support options:
> http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=11335
>
> --
> Visit team blog at http://blogs.msdn.com/bcm
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>
> "curtizb" wrote:
>
> > Yes, I agree Bob.
> > It may also be important to note that I was running BCM2007 on a Vista
> > Business OS. When I ran outlook 2007 over XP Pro I had few issues. I added
> > Vista to a test box, and it seemed to be working fine aside from a few minor
> > driver issues.
> > Then I made the mistake of adding Office 2007, Office Accounting 2007, and
> > BCM.
> > Outlook refuses to open sometimes. It just gives you a lame prompt saying
> > "outlook could not open) and really does not give you a clue as to why!
> > Then sometimes you can open Outlook, but as soon as you open an e-mail it
> > shuts down! Also it takes out the preview view and if you click on the
> > preview, yep you guessed it: IT SHUTS DOWN! I have had the accounting 2007
> > software shut down as I was in the middle of entering an invoice.I am glad no
> > customers were around for that little scene!
> > Eventually, Outlook took it upon it's self to DISABLE my BCM add-in as it
> > determined that was a problem, and I am sure it was, but it makes me wonder
> > how much testing was put into this rediculous release. It's almost like they
> > did not test Office 2007 on Vista very much at all. Maybe they figured most
> > people would not upgrade for THIS VERY REASON! :) I am tempted to load up
> > my Small Business Accounting 2006 instead of the new (broke) version, but I
> > can only imagine what will happen when I try to import the newer data backup
> > type to the older version of 2006.
> > That being said, I can honestly say that Office 2007 has more bugs than any
> > of the previous releases. The verdict is still out on Vista, but if Vista
> > cannot run Office 2007; I would say it's pretty much garbage too.
> >
> > "Bob Heiney" wrote:
> >
> > > Hello Curtizb,
> > >
> > > I can really empathize with you. I switched over from Chaos Software to what
> > > I thought was the ultimate in sophistication. How could anyone go wrong with
> > > Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
> > > got now is "Slow & Stupid" instead of a well functioning contact manager. I
> > > don't know why a hole in the wall software company in TX can produce a faster
> > > and easier to use contact manager than the world's largest software company.
> > > It baffles me.
> > >
> > > There are so many things wrong with BCM 2007 you'd think the company was
> > > some small backwoods firm operating out of someone's basement. To quote
> > > another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
> > > never have been released.
> > >
> > > Let's rename it "Slow & Stupid 2007"
> > >
> > > Bob
> > >
> > > "curtizb" wrote:
> > >
> > > >
> > > > I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> > > > It seemed to work at first, even though the process of setting up the
> > > > initial database was a little confusing. I would say it worked for about a
> > > > day and then for some reason Outlook 2007 DISABLED the add-in effectively
> > > > making BCM useless.
> > > > BTW Outlook 2007 still crashes for no appearant reason, and then the only
> > > > recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> > > > computer. This is the worst MS release to date in my opinion.
> > > > WHY are we not getting the update to make this stuff work?
> > > > This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> > > > accounting software. Horrible!
> > > >
> > > > "Bob Heiney" wrote:
> > > >
> > > > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > > > and restart. All other buttons operate normally.
> > > > >
> > > > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > > > and unstable.
> > > > >
> > > > > Here's my computer stats:
> > > > >
> > > > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > > > 1.25 GB Ram
> > > > > 80 G harddrive
> > > > >
RE: BCM- Calendar hangs Outlook 2007
curtizb 4/14/2007 12:32:02 AM
Hey Bob. Just wanted to give you a heads up in case you're still trying to
make this buggy program work. I installed the SP1 for Office Accounting 2007
thinking it would FIX things, and boy was I WRONG. Now, I can't even open
the program at all!!! I have invoices I need to send and now I am stuck
having to RE-Install or try to find a fix. I have never been so dissapointed
with a piece of software. They might as well send me a virus in the updates
next time!
I hope Google comes up with a full package soon, as I will be the first to
ditch Office and recomend the Google software to my clients. I have tried
out some of the ZOHO stuff: http://www.zoho.com/ and of course the Google
stuff: http://www.google.com/a/ and I think they are making huge strides.
Vista and Office 2007 are a major dissapointment man.




"Bob Heiney" wrote:

[Quoted Text]
> Hello Curtizb,
>
> I can really empathize with you. I switched over from Chaos Software to what
> I thought was the ultimate in sophistication. How could anyone go wrong with
> Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
> got now is "Slow & Stupid" instead of a well functioning contact manager. I
> don't know why a hole in the wall software company in TX can produce a faster
> and easier to use contact manager than the world's largest software company.
> It baffles me.
>
> There are so many things wrong with BCM 2007 you'd think the company was
> some small backwoods firm operating out of someone's basement. To quote
> another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
> never have been released.
>
> Let's rename it "Slow & Stupid 2007"
>
> Bob
>
> "curtizb" wrote:
>
> >
> > I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> > It seemed to work at first, even though the process of setting up the
> > initial database was a little confusing. I would say it worked for about a
> > day and then for some reason Outlook 2007 DISABLED the add-in effectively
> > making BCM useless.
> > BTW Outlook 2007 still crashes for no appearant reason, and then the only
> > recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> > computer. This is the worst MS release to date in my opinion.
> > WHY are we not getting the update to make this stuff work?
> > This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> > accounting software. Horrible!
> >
> > "Bob Heiney" wrote:
> >
> > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > and restart. All other buttons operate normally.
> > >
> > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > and unstable.
> > >
> > > Here's my computer stats:
> > >
> > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > 1.25 GB Ram
> > > 80 G harddrive
> > >
RE: BCM- Calendar hangs Outlook 2007
Paxford_Pete 6/4/2007 8:31:06 AM
Hi Bob

I have exactly this same problem - Outlook 2007 with BCM under Vista Home
Premium. P4 Prescott 3.4HT with 2Gb RAM and ATI X1950 Pro. Also use OneCare.

4 x Email accounts (3 x POP3 plus Hotmail) and BCM.

Can select contacts, tasks, mail but selecting calendar just locks the
system and CPU usage sidebar gadget/task manager shows around 60% utilisation
by outlook.

I am cool (notwithstanding serious resource hogging) with Vista and Office
2007 but need to be able to see my calendar once in a while!!!

Has Micrsosoft acknowledged this as a problem?? Is there a fix/workaround.
Cant really go back to 2003 as I didn't have 2003 BCM and lots of my data is
now in BCM. Coudnt find any reference in MKB.

Thanks and regards

Paxford_Pete

"Bob Heiney" wrote:

[Quoted Text]
> I have a new problem. When I click on the calendar button on Outlook 2007, it
> hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> and restart. All other buttons operate normally.
>
> I'm guessing the prevaling solution will be to Restore from a backup. If
> this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> and unstable.
>
> Here's my computer stats:
>
> Dell Notebook, Intel Centrino 1.60 GHZ
> 1.25 GB Ram
> 80 G harddrive
>

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