Outlook 2007 crashes when BCM open in separate window Alanna 12/2/2008 4:45:02 AM My client recently upgraded from Outlook/BCM 2003 to 2007. She likes to have her Outlook calendar, tasks and BCM running in separate windows. If she closes the calendar or tasks window while a window running BCM is open, Outlook crashes. All is well if the BCM window is closed first. Oddly, I discovered that the problem does not occur when the PC is not connected to the network. She does not have any third- party add ins installed. I ran Outlook repair and the Inbox Repair utility on her .pst file, but the problem persists. Has anyone else encountered this issue? If so, have you found a way to resolve it? Regards, AO

Re: Outlook 2007 crashes when BCM open in separate window "WhoisAaron?" <aaronshim[ at ]googlemail.com> 12/2/2008 1:25:30 PM On Dec 2, 4:45 am, Alanna <Ala...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > My client recently upgraded from Outlook/BCM 2003 to 2007. She likes > to have her Outlook calendar, tasks and BCM running in separate > windows. If she closes the calendar or tasks window while a window > running BCM is open, Outlook crashes. All is well if the BCM window is > closed first. Oddly, I discovered that the problem does not occur when > the PC is not connected to the network. She does not have any third- > party add ins installed. I ran Outlook repair and the Inbox Repair > utility on her .pst file, but the problem persists. Has anyone else > encountered this issue? If so, have you found a way to resolve it? > > Regards, > AO Is BCM running in Online or Offline mode? Aaron

Re: Outlook 2007 crashes when BCM open in separate window Alanna 12/3/2008 6:21:00 AM "WhoisAaron?" wrote: [Quoted Text] > On Dec 2, 4:45 am, Alanna <Ala...[ at ]discussions.microsoft.com> wrote: > > My client recently upgraded from Outlook/BCM 2003 to 2007. She likes > > to have her Outlook calendar, tasks and BCM running in separate > > windows. If she closes the calendar or tasks window while a window > > running BCM is open, Outlook crashes. All is well if the BCM window is > > closed first. Oddly, I discovered that the problem does not occur when > > the PC is not connected to the network. She does not have any third- > > party add ins installed. I ran Outlook repair and the Inbox Repair > > utility on her .pst file, but the problem persists. Has anyone else > > encountered this issue? If so, have you found a way to resolve it? > > > > Regards, > > AO > > Is BCM running in Online or Offline mode? > > > Aaron > She's running everything in online mode. And just to clarify, her BCM DB is local to her PC and she does not connect to Exchange. AO

Re: Outlook 2007 crashes when BCM open in separate window "Raul" <v_2rath[ at ]hotmail.com> 12/4/2008 5:17:26 AM Do you have SP 1 for BCM installed ? -- Regards Raul Thomas [MSFT] "Alanna" <Alanna[ at ]discussions.microsoft.com> wrote in message news:F6869337-303E-4880-844F-5177814AD5B2[ at ]microsoft.com... [Quoted Text] > > > "WhoisAaron?" wrote: > >> On Dec 2, 4:45 am, Alanna <Ala...[ at ]discussions.microsoft.com> wrote: >> > My client recently upgraded from Outlook/BCM 2003 to 2007. She likes >> > to have her Outlook calendar, tasks and BCM running in separate >> > windows. If she closes the calendar or tasks window while a window >> > running BCM is open, Outlook crashes. All is well if the BCM window is >> > closed first. Oddly, I discovered that the problem does not occur when >> > the PC is not connected to the network. She does not have any third- >> > party add ins installed. I ran Outlook repair and the Inbox Repair >> > utility on her .pst file, but the problem persists. Has anyone else >> > encountered this issue? If so, have you found a way to resolve it? >> > >> > Regards, >> > AO >> >> Is BCM running in Online or Offline mode? >> >> >> Aaron >> > > She's running everything in online mode. And just to clarify, her BCM DB > is > local to her PC and she does not connect to Exchange. > > AO

Re: Outlook 2007 crashes when BCM open in separate window Alanna 12/6/2008 1:15:01 AM Yes, BCM SP1 has been installed. AO "Raul" wrote: [Quoted Text] > Do you have SP 1 for BCM installed ? > > -- > Regards > > Raul Thomas [MSFT] > > "Alanna" <Alanna[ at ]discussions.microsoft.com> wrote in message > news:F6869337-303E-4880-844F-5177814AD5B2[ at ]microsoft.com... > > > > > > "WhoisAaron?" wrote: > > > >> On Dec 2, 4:45 am, Alanna <Ala...[ at ]discussions.microsoft.com> wrote: > >> > My client recently upgraded from Outlook/BCM 2003 to 2007. She likes > >> > to have her Outlook calendar, tasks and BCM running in separate > >> > windows. If she closes the calendar or tasks window while a window > >> > running BCM is open, Outlook crashes. All is well if the BCM window is > >> > closed first. Oddly, I discovered that the problem does not occur when > >> > the PC is not connected to the network. She does not have any third- > >> > party add ins installed. I ran Outlook repair and the Inbox Repair > >> > utility on her .pst file, but the problem persists. Has anyone else > >> > encountered this issue? If so, have you found a way to resolve it? > >> > > >> > Regards, > >> > AO > >> > >> Is BCM running in Online or Offline mode? > >> > >> > >> Aaron > >> > > > > She's running everything in online mode. And just to clarify, her BCM DB > > is > > local to her PC and she does not connect to Exchange. > > > > AO > >