> Hi,
> Sorry I cannot think of an obvious reason for the issue. Are there any
> mail services/applications other than outlook running on your machine during
> the time installing the QFE? Is it possible to stop those services and try
> again?
> Thanks.
>
> "Bigdawg" wrote:
>
> > OK. I have followed your instruction. My rights are the same from desktop
> > to drive and am being allowed to exicute the file. (I could send a screen
> > shot if that will help.) Here is a list of error codes I am getting:
> >
> > Level Date and Time Source Event ID Task Category
> > Information 4/18/2007 12:08:17 PM MsiInstaller 1035 None Windows Installer
> > reconfigured the product. Product Name: Business Contact Manager for Outlook
> > 2007. Product Version: 3.0.6402.0. Product Language: 1033. Reconfiguration
> > success or error status: 1603.
> > Information 4/18/2007 12:08:17 PM MsiInstaller 11729 None Product: Business
> > Contact Manager for Outlook 2007 -- Configuration failed.
> > Information 4/18/2007 12:08:17 PM MsiInstaller 1036 None Windows Installer
> > installed an update. Product Name: Business Contact Manager for Outlook 2007.
> > Product Version: 3.0.6402.0. Product Language: 1033. Update Name: Update for
> > BCM V3. Installation success or error status: 1603.
> > Error 4/18/2007 12:08:17 PM MsiInstaller 1023 None Product: Business Contact
> > Manager for Outlook 2007 - Update 'Update for BCM V3' could not be installed.
> > Error code 1603. Additional information is available in the log file
> > C:\Users\BLeonard\AppData\Local\Temp\OHotfix\OHotfix(00013)_Msi.log.
> > Error 4/18/2007 12:08:15 PM MsiInstaller 11913 None Product: Business
> > Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file
> > C:\Windows\system32\mapisvc.inf. Verify that the file exists and that you
> > can access it.
> > Error 4/18/2007 12:08:12 PM MsiInstaller 11913 None Product: Business
> > Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file
> > C:\Windows\system32\mapisvc.inf. Verify that the file exists and that you
> > can access it.
> > Error 4/18/2007 12:08:11 PM MsiInstaller 11913 None Product: Business
> > Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file
> > C:\Windows\system32\mapisvc.inf. Verify that the file exists and that you
> > can access it.
> > Error 4/18/2007 12:08:10 PM MsiInstaller 11913 None Product: Business
> > Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file
> > C:\Windows\system32\mapisvc.inf. Verify that the file exists and that you
> > can access it.
> > Error 4/18/2007 12:08:09 PM MsiInstaller 11913 None Product: Business
> > Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file
> > C:\Windows\system32\mapisvc.inf. Verify that the file exists and that you
> > can access it.
> > Information 4/18/2007 11:52:13 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > The next run has been scheduled to occur at approximately 12:56 PM.
> > Information 4/18/2007 11:52:13 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Automatic LiveUpdate has terminated.
> > Information 4/18/2007 11:51:23 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Scheduler launched Automatic LiveUpdate.
> > Information 4/18/2007 10:55:58 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > The next run has been scheduled to occur at approximately 11:51 AM.
> > Information 4/18/2007 10:55:58 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Automatic LiveUpdate has terminated.
> > Information 4/18/2007 10:55:24 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Scheduler launched Automatic LiveUpdate.
> > Information 4/18/2007 10:48:16 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > The next run has been scheduled to occur at approximately 10:55 AM.
> > Information 4/18/2007 10:48:16 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Automatic LiveUpdate has terminated.
> > Information 4/18/2007 10:47:28 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Scheduler launched Automatic LiveUpdate.
> > Information 4/18/2007 9:54:56 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > The next run has been scheduled to occur at approximately 10:47 AM.
> > Information 4/18/2007 9:54:56 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Automatic LiveUpdate has terminated.
> > Information 4/18/2007 9:53:34 AM Automatic LiveUpdate
> > Scheduler 101 Scheduler Events Information Level: success
> >
> > Scheduler launched Automatic LiveUpdate.
> > Information 4/18/2007 9:53:16
> > AM Microsoft-Windows-LoadPerf 1000 None Performance counters for the WmiApRpl
> > (WmiApRpl) service were loaded successfully. The Record Data in the data
> > section contains the new index values assigned to this service.
> > Information 4/18/2007 9:53:15
> > AM Microsoft-Windows-LoadPerf 1001 None Performance counters for the WmiApRpl
> > (WmiApRpl) service were removed successfully. The Record Data contains the
> > new values of the system Last Counter and Last Help registry entries.
> > Information 4/18/2007 9:52:38 AM MSSQL$MSSMLBIZ 17137 (2) Starting up
> > database 'MSSmallBusiness'.
> > Information 4/18/2007 9:52:38 AM MSSQL$MSSMLBIZ 17401 (2) Server resumed
> > execution after being idle 207 seconds: user activity awakened the server.
> > This is an informational message only. No user action is required.
> > Information 4/18/2007 9:50:53 AM SecurityCenter 1 None The Windows Security
> > Center Service has started.
> > Information 4/18/2007 9:50:31 AM WcesComm 1 None Windows Mobile legacy
> > device connectivity service started.
> > Information 4/18/2007 9:50:31 AM RapiMgr 1 None Windows Mobile legacy device
> > connectivity service started.
> > Information 4/18/2007 9:50:17 AM LiveUpdate Notice Service 0 None "The
> > description for Event ID 0 from source LiveUpdate Notice Service cannot be
> > found. Either the component that raises this event is not installed on your
> > local computer or the installation is corrupted. You can install or repair
> > the component on the local computer.
> >
> > If the event originated on another computer, the display information had to
> > be saved with the event.
> >
> > The following information was included with the event:
> >
> > Service started
> > "
> > Information 4/18/2007 9:49:53
> > AM Microsoft-Windows-CertificateServicesClient 1 None Certificate Services
> > Client has been started successfully.
> > Information 4/18/2007 9:49:53 AM Microsoft-Windows-Winlogon 6000 None The
> > winlogon notification subscriber <UmRdpService> was unavailable to handle a
> > notification event.
> > Information 4/18/2007 9:49:53 AM Microsoft-Windows-Winlogon 6000 None The
> > winlogon notification subscriber <SessionEnv> was unavailable to handle a
> > notification event.
> > Information 4/18/2007 9:49:53
> > AM Microsoft-Windows-Winlogon 4101 None Windows license validated.
> > Information 4/18/2007 9:48:43
> > AM Microsoft-Windows-CertificateServicesClient 1 None Certificate Services
> > Client has been started successfully.
> > Information 4/18/2007 9:48:41 AM Microsoft-Windows-Search 1003 Search
> > service The Windows Search Service started.
> >
> > Information 4/18/2007 9:48:38 AM MSSQL$MSSMLBIZ 9688 (2) Service Broker
> > manager has started.
> > Information 4/18/2007 9:48:38 AM MSSQL$MSSMLBIZ 9666 (2) The Database
> > Mirroring protocol transport is disabled or not configured.
> > Information 4/18/2007 9:48:38 AM MSSQL$MSSMLBIZ 9666 (2) The Service Broker
> > protocol transport is disabled or not configured.
> > Information 4/18/2007 9:48:38 AM MSSQL$MSSMLBIZ 3408 (2) Recovery is
> > complete. This is an informational message only. No user action is required.
> > Information 4/18/2007 9:48:38 AM MSSQL$MSSMLBIZ 17137 (2) Starting up
> > database 'tempdb'.
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 17136 (2) Clearing tempdb
> > database.
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 17126 (2) SQL Server is now
> > ready for client connections. This is an informational message; no user
> > action is required.
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 17199 (2) Dedicated
> > administrator connection support was not started because it is not available
> > on this edition of SQL Server. This is an informational message only. No user
> > action is required.
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 26048 (2) Server local
> > connection provider is ready to accept connection on [
> > \\.\pipe\MSSQL$MSSMLBIZ\sql\query ].
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 26048 (2) Server local
> > connection provider is ready to accept connection on [
> > \\.\pipe\SQLLocal\MSSMLBIZ ].
> > Information 4/18/2007 9:48:37 AM MSSQL$MSSMLBIZ 26018 (2) A self-generated
> > certificate was successfully loaded for encryption.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 17137 (2) Starting up
> > database 'msdb'.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 17137 (2) Starting up
> > database 'model'.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 17663 (2) Server name is
> > 'COWBERT\MSSMLBIZ'. This is an informational message only. No user action is
> > required.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 958 (2) The resource
> > database build version is 9.00.3042. This is an informational message only.
> > No user action is required.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 17137 (2) Starting up
> > database 'mssqlsystemresource'.
> > Information 4/18/2007 9:48:36 AM MSSQL$MSSMLBIZ 19030 (2) "SQL Trace ID 1
> > was started by login ""sa""."
> > Information 4/18/2007 9:48:36 AM Microsoft-Windows-WMI 5617 None Windows
> > Management Instrumentation Service subsystems initialized successfully
> > Information 4/18/2007 9:48:35 AM MSSQL$MSSMLBIZ 3454 (2) Recovery is writing
> > a checkpoint in database 'master' (1). This is an informational message only.
> > No user action is required.
> > Information 4/18/2007 9:48:35 AM Microsoft-Windows-WMI 5615 None Windows
> > Management Instrumentation Service started sucessfully
> > Information 4/18/2007 9:48:35 AM TOSHIBA Bluetooth Service 0 None "The
> > description for Event ID 0 from source TOSHIBA Bluetooth Service cannot be
> > found. Either the component that raises this event is not installed on your
> > local computer or the installation is corrupted. You can install or repair
> > the component on the local computer.
> >
> > "Nanjuan(MSFT)" wrote:
> >
> > > Hi,
> > > Thanks for the detailed information. Could you please verify that when
> > > installing the QFE, you get the Vista "User Account Control" dialog and
> > > choose to continue?
> > >
> > > And if this User Account Control dialog does not show up, could you
> > > please try save the QFE down to your local disk, right click the QFE exe, and
> > > choose to "run as administrator"? There is a possibility that the admin did
> > > not really install at admin level on Vista machine due to specific UAC
> > > settings. Thanks.
> > >
> > > "Bigdawg" wrote:
> > >
> > > > Hi,
> > > > It is a Vista machine. Outlook was closed. I executed the file and the
> > > > error occured during install. I was offered a the option of "retry" or
> > > > "cancel". When I clicked "retry" it would not let me proceed. When I
> > > > canceled it unloaded the install. I have rebooted the machine 12 times and
> > > > no change. I have tried to revert to a restore point (which the machine
> > > > won't let me do) and I have tried unistalling BCM and It won't let me remove
> > > > it.
> > > >
> > > >
> > > > "Nanjuan(MSFT)" wrote:
> > > >
> > > > > Hi,
> > > > > Could you please give some more details on the error message? For
> > > > > example, where did the error message come up from, during installation of
> > > > > QFE or opening files?
> > > > > If it happened during installation, is it a Vista machine? (You mentioned
> > > > > that you were running as admin, if it was on Vista, did you see the prompt
> > > > > for continue action?)
> > > > > Also could it be that outlook was still running when you tried to install
> > > > > the QFE? Could you please see if reboot the machine this still happen?
> > > > > Thanks.
> > > > >
> > > > > "Bigdawg" wrote:
> > > > >
> > > > > > Need some help solving issues with BCM & 2007 Office. Below string tells the
> > > > > > story. The posts from "Kingdom" were helpful, however I am facing a new
> > > > > > problem with an error message
> > > > > >
> > > > > > "Error 1913: Could nut update
> > > > > > INI file C:\Windows\system32\maipisvc.inf. Verify that the file exists and
> > > > > > that you can access it."
> > > > > >
> > > > > > I found the INI file and am able to access it. It looks like we are getting
> > > > > > strings from others who installed a new patch for Outlook (KB933493).
> > > > > >
> > > > > > I have enstalled the patch as the Admin and I checked the INI file and it is
> > > > > > not marked as "Read only". Any new ideas??
> > > > > >
> > > > > > "Bigdawg" wrote:
> > > > > >
> > > > > > >OK. It sounded good... But now I recieve an "Error 1913: Could nut update
> > > > > > >INI file C:\Windows\system32\maipisvc.inf. Verify that the file exists and
> > > > > > >that you can access it."
> > > > > >
> > > > > > >I found the INI file and am able to access it. It looks like we are getting
> > > > > > >strings from others who installed a new patch for Outlook (KB933493). Any new
> > > > > > Ideas??
> > > > > >
> > > > > >
> > > > > > "Kingdom" wrote:
> > > > > >
> > > > > > > I found the answer to this, here is the KB article, there is a download link
> > > > > > > for the patch in the article.
> > > > > > >
> > > > > > >
http://support.microsoft.com/kb/935569/en-us> > > > > > >
> > > > > > >
> > > > > > > "Bigdawg" wrote:
> > > > > > >
> > > > > > > > I am experiencing the same problem. My PC is preloaded with Vista Business
> > > > > > > > and Office 2007 full version with BCM. I receive the same errors every time
> > > > > > > > I open .ppt, .doc. & .xls files.
> > > > > > > >
> > > > > > > > "Kingdom" wrote:
> > > > > > > >
> > > > > > > > > I suddenly started getting a error dialog box when I start Word, Excel,
> > > > > > > > > PowerPoint, or Publisher. The error box title says "BCM Office Addin" and the
> > > > > > > > > dialog says "Office application version does not match."
> > > > > > > > >
> > > > > > > > > If I go to the COM Addin management of the application, it says
> > > > > > > > >
> > > > > > > > > Location: C:\Program Files\Microsoft Small Business\Business Contact
> > > > > > > > > Manager\BcmHistoryAddin.dll
> > > > > > > > > Load Behavior: Not loaded. A runtime error occurred during the loading of
> > > > > > > > > the COM Add-in.
> > > > > > > > >
> > > > > > > > > Any advice on this error?
> > > > > > Was this post helpful to you?
> > > > > >
> > > > > > Why should I rate a post?
> > > > > >