> Hello Susan,
> I probably know already where the problem is. I really had installed MS
> Office on my laptop before. I think that the problem is that some part of
> previous installation is still in registers. Even, I have MS Office folder
> in
> Program Files folder which is impossible remove. System says that I have
> not
> a permission for that (I was logged on as administrator). I tried to
> remove
> old parts of previous installation from registers via "regedit" but some
> parts are probably still there. I tried some uninstaller but
> unseccessfully.
> I know that the best way for that is reinstallation operation system.
> Honestly, I am a bit scared about that because I have never do that before
> I
> mean reinstall OS MS Vista Home Premium. I have only recovery DVD which I
> got
> when I bought my acer laptop and I do not know for sure if this DVD
> includes
> full instalation and drivers etc. So, my question is: Do you have any idea
> how would be possible to remove previous installation completely from my
> laptop? Thank you for any help
>
> Have a nice evening
>
>
> "Susan Ramlet" wrote:
>
>> Do the applications lauch at all, or does the system just hang? If they
>> do
>> finally launch, then there may be other versions of Office installed on
>> your
>> system that could / should be removed. You might remove other versions
>> of
>> Office if you have any installed. If Office 2003 was originally
>> pre-installed on another computer you may have issues because its license
>> and installation is tied to the previous system and may have been
>> customized
>> for Windows XP. Try installing one Office application at a time and see
>> if
>> you are able to launch each successfully. If possible, try installing
>> the
>> CD on a different machine--preferrably with the same OS to eliminate any
>> issues where something on the CD may have been corrupted and not
>> recognized
>> until Office launched.
>>
>> Otherwise, I would try these steps (in this order):
>>
>> - Uninstall Office 2003
>> - Uninstall any previous versions of Office that may still be installed
>> (ensuring you have your original installation media and product keys, if
>> you
>> want to re-install them later)
>> - Run the Windows Installer Cleanup Utility to remove registry references
>> to
>> all Office applications (can be found at
>>
http://support.microsoft.com/kb/290301/)>> - Clean out your temp folder (c:\winnt\temp, c:\windows\temp, probably)
>> - Run a scan disk to check for any disk errors
>> - Run a disk defragmentation to optimize the disk
>> - Re-install Office 2003 clean
>>
>> With such a generic message and no visible error message, it's very
>> difficult to diagnose an issue online. If, after that, you aren't able to
>> determine the cause of the issue, are receiving no error messages when
>> Office launches, I would contact PSS to assist with the installation.
>>
>> --
>> Please reply to the newsgroup. I cannot respond to private requests for
>> help. Besides, then the community doesn't benefit from your question!
>> --
>> Susan Ramlet
>> MVP - Office
>>
>>
>> "Heris" <Heris[ at ]discussions.microsoft.com> wrote in message
>> news:7BDD7C26-B169-45A6-B11E-2AB9EBD92AA3[ at ]microsoft.com...
>> >I have MS VISTA HOME PREMIUM and I am loged as an administrator. I tried
>> >to
>> > uninstal Office many times without any problems.
>> >
>> > "Susan Ramlet" wrote:
>> >
>> >> Are you able to uninstall? Are you getting any kind of error message
>> >> regarding permission, or just the message "Please wait while Windows
>> >> configures..."? Are you logged into the machine as an administrator?
>> >> What
>> >> operating system do you have?
>> >>
>> >> --
>> >> Please reply to the newsgroup. I cannot respond to private requests
>> >> for
>> >> help. Besides, then the community doesn't benefit from your question!
>> >> --
>> >> Susan Ramlet
>> >> MVP - Office
>> >>
>> >>
>> >> "Heris" <Heris[ at ]discussions.microsoft.com> wrote in message
>> >> news:22CA5C54-A18A-40E8-9000-1D5B37E31C3D[ at ]microsoft.com...
>> >> > Hi Susan,
>> >> > I tried re-instal office already but it does not still working. I
>> >> > have
>> >> > Office Pro 2003. It looks like I have not permission to open that.
>> >> > But
>> >> > I
>> >> > realy have not clue what is going wrong. I have tried to open office
>> >> > on
>> >> > C:\Program Files\Microsoft Office
>> >> > and system says that I have not permission to open that.
>> >> >
>> >> > "Susan Ramlet" wrote:
>> >> >
>> >> >> Hi, Heris,
>> >> >>
>> >> >> Try re-installing Office again. What version of Office 2003 do you
>> >> >> have?
>> >> >>
>> >> >> --
>> >> >> Please reply to the newsgroup. I cannot respond to private
>> >> >> requests
>> >> >> for
>> >> >> help. Besides, then the community doesn't benefit from your
>> >> >> question!
>> >> >> --
>> >> >> Susan Ramlet
>> >> >> MVP - Office
>> >> >>
>> >> >>
>> >> >> "Heris" <Heris[ at ]discussions.microsoft.com> wrote in message
>> >> >> news:CEF19C87-86D2-4BDC-ADDE-7D9833DAE658[ at ]microsoft.com...
>> >> >> > Hello,
>> >> >> > I have problem with instalation MS Office 2003. Instalation was
>> >> >> > completly
>> >> >> > finished but when I want to open for example word or excel system
>> >> >> > shows
>> >> >> > me
>> >> >> > just window which says " Please wait while Windows configures
>> >> >> > Microsoft office professional 2003" and below is "Gathering
>> >> >> > requested
>> >> >> > information". During this, all icons just blinked for a second. I
>> >> >> > do
>> >> >> > not
>> >> >> > know
>> >> >> > what is wrong. Can anybody help me please? Thanx a lot
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>