I'm pretty sure I did use the key provided at the launch event. I also
thought that I activated the program according to the instructions (I never
received any reminders that I needed to activate). I' thinking of
re-installing Office (I just downloaded the files again). Any thoughts on
that idea? Should I uninstall Office before I re-install it? Is there
anything else I can try?
Thanks.
Hergen
"Milly Staples [MVP - Outlook]" wrote:
[Quoted Text] > Did you use the key provided at the launch event and did you activate your copy?
>
> --Â
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, Hergen Eilers asked:
>
> | I attended a launch tour event and got the CD to download office
> | 2007. I downloaded the two files. I had problems installing the first
> | file, until I figured out that it was missing the exe extension. I
> | added that and then was able to install Office. In general,
> | everything seems to be working.
> |
> | However, I keep on getting e-mails from Microsoft, saying that my
> | trial version is about to expire. I checked the "About" parts of the
> | Office components, but none of them indicates anything about this
> | being a trial version. It just says "Part of Microsoft Office
> | Profesional 2007". I also checked the "Add / Remove" section of
> | Windows. It also just says "Microsoft Office Profesional 2007".
> |
> | My understanding was that this version is the full version, not a
> | trial version. Am I wrong? If not, why do I keep getting those
> | reminder e-mails? I contacted MS support, but their response was
> | useless: "Go buy the full version".
> |
> | Any help/clarification would be appreciated.
> |
> | Thanks.
> |
> | Hergen
>
|