Whe I close Word 2007, it crashes and restarts. V. annoying David L 6/16/2007 10:00:01 AM I have a problem with my Microsoft Word 2007 and Excel 2007 programmes. I recently upgraded from the Office 2003 OEM package to the Office 2007 OEM package for my Windows Vista PC. All the programmes open and save fine, but whenever I try to close Word or Excel I get a message saying "Microsoft Word has stopped working" and the programme crashes and then restarts. Effectively, I can never fully close either Word or Excel, because they always crash when they close and then restart. This has been happening for almost a week and I've searched all over the web to find a solution. Can anybody help!?! Thanks, David L -- David L

Re: Whe I close Word 2007, it crashes and restarts. V. annoying "Terry Farrell" <terryfarrell[ at ]msn.com> 6/16/2007 11:25:27 AM See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which also covers closing problems too. -- Terry Farrell - MS Word MVP "David L" <DavidL[ at ]discussions.microsoft.com> wrote in message news:FEF9B535-3171-4888-87B6-1AFD53463E9F[ at ]microsoft.com... [Quoted Text] >I have a problem with my Microsoft Word 2007 and Excel 2007 programmes. I > recently upgraded from the Office 2003 OEM package to the Office 2007 OEM > package for my Windows Vista PC. All the programmes open and save fine, > but > whenever I try to close Word or Excel I get a message saying "Microsoft > Word > has stopped working" and the programme crashes and then restarts. > Effectively, I can never fully close either Word or Excel, because they > always crash when they close and then restart. > > This has been happening for almost a week and I've searched all over the > web > to find a solution. Can anybody help!?! > > Thanks, > > David L > > > -- > David L

Re: Whe I close Word 2007, it crashes and restarts. V. annoying David L 6/16/2007 12:23:00 PM Thanks for the link Terry, but unfortunately I'm having difficulty finding out how to solve this particular problem. So far I have removed all the printers from my PC (which seems to be the main way of fixing the problem) but still the problem is occurring. Do you have any other links? Thanks, -- David L "Terry Farrell" wrote: [Quoted Text] > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which also > covers closing problems too. > > -- > Terry Farrell - MS Word MVP > > "David L" <DavidL[ at ]discussions.microsoft.com> wrote in message > news:FEF9B535-3171-4888-87B6-1AFD53463E9F[ at ]microsoft.com... > >I have a problem with my Microsoft Word 2007 and Excel 2007 programmes. I > > recently upgraded from the Office 2003 OEM package to the Office 2007 OEM > > package for my Windows Vista PC. All the programmes open and save fine, > > but > > whenever I try to close Word or Excel I get a message saying "Microsoft > > Word > > has stopped working" and the programme crashes and then restarts. > > Effectively, I can never fully close either Word or Excel, because they > > always crash when they close and then restart. > > > > This has been happening for almost a week and I've searched all over the > > web > > to find a solution. Can anybody help!?! > > > > Thanks, > > > > David L > > > > > > -- > > David L >

Re: Whe I close Word 2007, it crashes and restarts. V. annoying David L 6/16/2007 12:38:00 PM It's looking like I should delete the registry key (http://www.microsoft.com/office/community/en-us/default.mspx?query=problems+closing+word+2007&dg=microsoft.public.word.application.errors&cat=en-us-office-word&lang=en&cr=US&pt=617c4d62-4061-4107-8d46-2a22fc6fa202&catlist=&dglist=&ptlist=&exp=&sloc=en-us) but I'm not completely sure exactly what to delete. When I go into the registry editor, there are four items: Default - REG_SZ, Settings - REG_BINARY, SettingsWordMail - REG_BINARY, and Toolbars - REG_BINARY. Am I supposed to delete all four of these items? -- David L "David L" wrote: [Quoted Text] > Thanks for the link Terry, but unfortunately I'm having difficulty finding > out how to solve this particular problem. So far I have removed all the > printers from my PC (which seems to be the main way of fixing the problem) > but still the problem is occurring. Do you have any other links? > > Thanks, > -- > David L > > > "Terry Farrell" wrote: > > > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which also > > covers closing problems too. > > > > -- > > Terry Farrell - MS Word MVP > > > > "David L" <DavidL[ at ]discussions.microsoft.com> wrote in message > > news:FEF9B535-3171-4888-87B6-1AFD53463E9F[ at ]microsoft.com... > > >I have a problem with my Microsoft Word 2007 and Excel 2007 programmes. I > > > recently upgraded from the Office 2003 OEM package to the Office 2007 OEM > > > package for my Windows Vista PC. All the programmes open and save fine, > > > but > > > whenever I try to close Word or Excel I get a message saying "Microsoft > > > Word > > > has stopped working" and the programme crashes and then restarts. > > > Effectively, I can never fully close either Word or Excel, because they > > > always crash when they close and then restart. > > > > > > This has been happening for almost a week and I've searched all over the > > > web > > > to find a solution. Can anybody help!?! > > > > > > Thanks, > > > > > > David L > > > > > > > > > -- > > > David L > >