BCM preventing Outlook from opening raytang 3/1/2007 10:16:05 AM Since this morning, I've got an error message when I try to open my Outlook 2003. The message is: Business Contact Manager has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. "Check-box" Restart Business Contact Manager Please tell Microsoft about this problem.... If I check the box it will close Outlook and try to open again, and the same message comes up again. If I uncheck it, Outlook just closes down. When I restart Outlook, same BCM message box comes up. So I basically cannot go into my Outlook now. Any fix or solution? Ray

Re: BCM preventing Outlook from opening "Durga [MSFT]" <bcmblog[ at ]microsoft.com> 3/1/2007 6:36:11 PM Hi Ray, Are you using BCM for Outlook 2003 or BCM for Outlook 2007? BCM for Outlook 2007 will work only with Outlook 2007. If you are using BCM for Outlook 2003, make sure you have all the latest BCM updates installed. Thanks. --- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "raytang" <raytang[ at ]discussions.microsoft.com> wrote in message news:8EAE12AC-07A8-43AE-9F95-0688C92EBF6C[ at ]microsoft.com... [Quoted Text] > Since this morning, I've got an error message when I try to open my > Outlook > 2003. The message is: > > Business Contact Manager has encountered a problem and needs to close. We > are sorry for the inconvenience. > If you were in the middle of something, the information you were working > on > might be lost. > "Check-box" Restart Business Contact Manager > Please tell Microsoft about this problem.... > > If I check the box it will close Outlook and try to open again, and the > same > message comes up again. If I uncheck it, Outlook just closes down. When > I > restart Outlook, same BCM message box comes up. So I basically cannot go > into my Outlook now. > > Any fix or solution? > > Ray > > >

RE: BCM preventing Outlook from opening bo 3/2/2007 1:25:10 AM I am having the same problem as well!? -- Bo "raytang" wrote: [Quoted Text] > Since this morning, I've got an error message when I try to open my Outlook > 2003. The message is: > > Business Contact Manager has encountered a problem and needs to close. We > are sorry for the inconvenience. > If you were in the middle of something, the information you were working on > might be lost. > "Check-box" Restart Business Contact Manager > Please tell Microsoft about this problem.... > > If I check the box it will close Outlook and try to open again, and the same > message comes up again. If I uncheck it, Outlook just closes down. When I > restart Outlook, same BCM message box comes up. So I basically cannot go > into my Outlook now. > > Any fix or solution? > > Ray > > >

Re: BCM preventing Outlook from opening bo 3/2/2007 1:42:00 AM In my situation, until I can get a data base established I cannot perform any upgrades without first setting up a datbase? I have unistalled and reinstalled several times? Still to no avail. 2003 ofiice professinal---running windows professional on dimension 8300 with 2 gigs of ram. This is the error message I am getting: Office Update is unable to check for updates The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons: You do not have administrative privileges for this computer. There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again. Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support Services for assistance. You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable. Any help would be greatly appreciated! Thanks in advance -- Bo "Durga [MSFT]" wrote: [Quoted Text] > Hi Ray, > > Are you using BCM for Outlook 2003 or BCM for Outlook 2007? > BCM for Outlook 2007 will work only with Outlook 2007. If you are using BCM > for Outlook 2003, make sure you have all the latest BCM updates installed. > > Thanks. > --- > Visit team blog at http://blogs.msdn.com/bcm > This posting is provided "AS IS" with no warranties, and confers no rights > > "raytang" <raytang[ at ]discussions.microsoft.com> wrote in message > news:8EAE12AC-07A8-43AE-9F95-0688C92EBF6C[ at ]microsoft.com... > > Since this morning, I've got an error message when I try to open my > > Outlook > > 2003. The message is: > > > > Business Contact Manager has encountered a problem and needs to close. We > > are sorry for the inconvenience. > > If you were in the middle of something, the information you were working > > on > > might be lost. > > "Check-box" Restart Business Contact Manager > > Please tell Microsoft about this problem.... > > > > If I check the box it will close Outlook and try to open again, and the > > same > > message comes up again. If I uncheck it, Outlook just closes down. When > > I > > restart Outlook, same BCM message box comes up. So I basically cannot go > > into my Outlook now. > > > > Any fix or solution? > > > > Ray > > > > > > >

Re: BCM preventing Outlook from opening bo 3/2/2007 1:47:21 AM Forgot to note that I am running bcm2003! -- Bo "bo" wrote: [Quoted Text] > In my situation, until I can get a data base established I cannot perform any > upgrades without first setting up a datbase? I have unistalled and > reinstalled several times? Still to no avail. 2003 ofiice > professinal---running windows professional on dimension 8300 with 2 gigs of > ram. > > This is the error message I am getting: > > Office Update is unable to check for updates > The Office Update site is unable to check for updates on this computer. This > may be happening because of one of the following reasons: > > You do not have administrative privileges for this computer. > There is a network problem and the detection catalog used by the Office > Update site failed to download. Go back to the Downloads home page and try > running detection again. > Windows Installer patch files (.MSP files) from previously applied Office > updates are missing from the \Windows\Installer hidden directory on your > computer. MSP files are stored on your computer after update installation > completes because they need to be referenced for future update operations. If > the files are missing you will not be able to apply Office updates. You may > also be unable to uninstall Office products as a result of the same problem. > Please contact Microsoft Product Support Services for assistance. > You installed Office updates in the past and then upgraded from Windows > Installer version 1.0 to Windows Installer version 1.1. For more information > see the KB article Windows Installer May Prompt for Install Source if > Unavailable. > > Any help would be greatly appreciated! > > Thanks in advance > > > > -- > Bo > > > "Durga [MSFT]" wrote: > > > Hi Ray, > > > > Are you using BCM for Outlook 2003 or BCM for Outlook 2007? > > BCM for Outlook 2007 will work only with Outlook 2007. If you are using BCM > > for Outlook 2003, make sure you have all the latest BCM updates installed. > > > > Thanks. > > --- > > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > "raytang" <raytang[ at ]discussions.microsoft.com> wrote in message > > news:8EAE12AC-07A8-43AE-9F95-0688C92EBF6C[ at ]microsoft.com... > > > Since this morning, I've got an error message when I try to open my > > > Outlook > > > 2003. The message is: > > > > > > Business Contact Manager has encountered a problem and needs to close. We > > > are sorry for the inconvenience. > > > If you were in the middle of something, the information you were working > > > on > > > might be lost. > > > "Check-box" Restart Business Contact Manager > > > Please tell Microsoft about this problem.... > > > > > > If I check the box it will close Outlook and try to open again, and the > > > same > > > message comes up again. If I uncheck it, Outlook just closes down. When > > > I > > > restart Outlook, same BCM message box comes up. So I basically cannot go > > > into my Outlook now. > > > > > > Any fix or solution? > > > > > > Ray > > > > > > > > > > >

RE: BCM preventing Outlook from opening bo 3/2/2007 1:48:03 AM The only way I found to be able to use outlook was to remove bcm? -- Bo "raytang" wrote: [Quoted Text] > Since this morning, I've got an error message when I try to open my Outlook > 2003. The message is: > > Business Contact Manager has encountered a problem and needs to close. We > are sorry for the inconvenience. > If you were in the middle of something, the information you were working on > might be lost. > "Check-box" Restart Business Contact Manager > Please tell Microsoft about this problem.... > > If I check the box it will close Outlook and try to open again, and the same > message comes up again. If I uncheck it, Outlook just closes down. When I > restart Outlook, same BCM message box comes up. So I basically cannot go > into my Outlook now. > > Any fix or solution? > > Ray > > >

Re: BCM preventing Outlook from opening raytang 3/2/2007 2:41:03 AM Hi Durga, Tx for your reply. I'm using Outlook 2003 and my Windows Updates is always on so I will get all necessary updates when prompted (if applicable to me). In any case I will check for updates. For your info, a friend gave me a link (after my posting) thru searching the web and that actually did the job for me. http://groups.google.com.my/group/microsoft.public.outlook.bcm/browse_frm/thread/99197578e036921e/5f57ffb294cd2b0d?lnk=st&q=microsoft+outlook+bcm+won%27t+start&rnum=2&hl=en#5f57ffb294cd2b0d It was due to my installation yesterday of .Net 2.0 as it's needed for another application. After I uninstalled .Net 2.0 my Outlook worked again. HOWEVER, I need .Net 2.0 for my other application to work. Any ideas on how to have both .Net 2.0 and my BCM/Outlook working together? Thanks, Ray "Durga [MSFT]" wrote: [Quoted Text] > Hi Ray, > > Are you using BCM for Outlook 2003 or BCM for Outlook 2007? > BCM for Outlook 2007 will work only with Outlook 2007. If you are using BCM > for Outlook 2003, make sure you have all the latest BCM updates installed. > > Thanks. > --- > Visit team blog at http://blogs.msdn.com/bcm > This posting is provided "AS IS" with no warranties, and confers no rights > > "raytang" <raytang[ at ]discussions.microsoft.com> wrote in message > news:8EAE12AC-07A8-43AE-9F95-0688C92EBF6C[ at ]microsoft.com... > > Since this morning, I've got an error message when I try to open my > > Outlook > > 2003. The message is: > > > > Business Contact Manager has encountered a problem and needs to close. We > > are sorry for the inconvenience. > > If you were in the middle of something, the information you were working > > on > > might be lost. > > "Check-box" Restart Business Contact Manager > > Please tell Microsoft about this problem.... > > > > If I check the box it will close Outlook and try to open again, and the > > same > > message comes up again. If I uncheck it, Outlook just closes down. When > > I > > restart Outlook, same BCM message box comes up. So I basically cannot go > > into my Outlook now. > > > > Any fix or solution? > > > > Ray > > > > > > >