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I moved the Outlook .pst file to a new location. Now when I open the BCM properties, it tells me it cannot find the database, and it is looking for the .pst file in the old location. How do I tell BCM where the new location of the .pst file is?
Thanks
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What version of BCM is it?
On 25 Jan, 03:56, Vince <V...[ at ]discussions.microsoft.com> wrote:
[Quoted Text] > I moved the Outlook .pst file to a new location. Now when I open the BCM > properties, it tells me it cannot find the database, and it is looking for > the .pst file in the old location. How do I tell BCM where the new location > of the .pst file is? > > Thanks
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I'm not in front of that computer now, so the best I can say is that it came with Outlook 2003, in the Office 2003 package.
Thanks
"heydude" wrote:
[Quoted Text] > What version of BCM is it? > > On 25 Jan, 03:56, Vince <V...[ at ]discussions.microsoft.com> wrote: > > I moved the Outlook .pst file to a new location. Now when I open the BCM > > properties, it tells me it cannot find the database, and it is looking for > > the .pst file in the old location. How do I tell BCM where the new location > > of the .pst file is? > > > > Thanks > >
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It looks like heydude is not coming back. Can anyone else tell me how to let BCM know the new location of the database file?
Thanks
"Vince" wrote:
[Quoted Text] > I'm not in front of that computer now, so the best I can say is that it came > with Outlook 2003, in the Office 2003 package. > > Thanks > > "heydude" wrote: > > > What version of BCM is it? > > > > On 25 Jan, 03:56, Vince <V...[ at ]discussions.microsoft.com> wrote: > > > I moved the Outlook .pst file to a new location. Now when I open the BCM > > > properties, it tells me it cannot find the database, and it is looking for > > > the .pst file in the old location. How do I tell BCM where the new location > > > of the .pst file is? > > > > > > Thanks > > > >
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On Jan 30, 2:09 pm, Vince <V...[ at ]discussions.microsoft.com> wrote:
[Quoted Text] > It looks like heydude is not coming back. Can anyone else tell me how to let > BCM know the new location of the database file? > > Thanks > > > > "Vince" wrote: > > I'm not in front of that computer now, so the best I can say is that it came > > with Outlook 2003, in the Office 2003 package. > > > Thanks > > > "heydude" wrote: > > > > What version of BCM is it? > > > > On 25 Jan, 03:56, Vince <V...[ at ]discussions.microsoft.com> wrote: > > > > I moved the Outlook .pst file to a new location. Now when I open the BCM > > > > properties, it tells me it cannot find the database, and it is looking for > > > > the .pst file in the old location. How do I tell BCM where the new location > > > > of the .pst file is? > > > > > Thanks- Hide quoted text - > > - Show quoted text -
The location of the PST file should be governed by your Mail Profile. Otherwise, BCM should simply communicate with the PST's data via Outlook, and BCM itself shouldn't know about the PST file.
Although its unclear what you mean by BCM properties, I suspect from the error that BCM cannot find its own database, whose location is also stored in the Mail Profile.
Check the BCM database location in the Mail Profile (Control Panel, Mail, select profile, Properties, Data Files) and make sure it exists. If it doesn't, BCM won't find it.
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OK thanks. I should be back at that computer tomorrow, and I'll take a look there. Thanks
"Luther" wrote:
[Quoted Text] > On Jan 30, 2:09 pm, Vince <V...[ at ]discussions.microsoft.com> wrote: > > It looks like heydude is not coming back. Can anyone else tell me how to let > > BCM know the new location of the database file? > > > > Thanks > > > > > > > > "Vince" wrote: > > > I'm not in front of that computer now, so the best I can say is that it came > > > with Outlook 2003, in the Office 2003 package. > > > > > Thanks > > > > > "heydude" wrote: > > > > > > What version of BCM is it? > > > > > > On 25 Jan, 03:56, Vince <V...[ at ]discussions.microsoft.com> wrote: > > > > > I moved the Outlook .pst file to a new location. Now when I open the BCM > > > > > properties, it tells me it cannot find the database, and it is looking for > > > > > the .pst file in the old location. How do I tell BCM where the new location > > > > > of the .pst file is? > > > > > > > Thanks- Hide quoted text - > > > > - Show quoted text - > > The location of the PST file should be governed by your Mail Profile. > Otherwise, BCM should simply communicate with the PST's data via > Outlook, and BCM itself shouldn't know about the PST file. > > Although its unclear what you mean by BCM properties, I suspect from > the error that BCM cannot find its own database, whose location is > also stored in the Mail Profile. > > Check the BCM database location in the Mail Profile (Control Panel, > Mail, select profile, Properties, Data Files) and make sure it exists. > If it doesn't, BCM won't find it. > >
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