Group:  Microsoft Outlook » microsoft.public.outlook.bcm
Thread: Business Contact Manager freezes outlook 2007 and has to be disabl

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Business Contact Manager freezes outlook 2007 and has to be disabl
Lafitte 10/19/2008 6:06:01 AM
I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
stops responding and has to be shutdown with Task Manager. I then get a
message saying, "Outlook has experienced a serious problem..." it then
disables BCM and Outlook starts properly. I've uninstalled and reinstalled
BCM but to no avail. Any suggestions?
Re: Business Contact Manager freezes outlook 2007 and has to be disabl
Luther <enowning[ at ]gmail.com> 10/21/2008 1:16:01 PM
On Oct 18, 11:06 pm, Lafitte <Lafi...[ at ]discussions.microsoft.com>
wrote:
[Quoted Text]
> I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
> stops responding and has to be shutdown with Task Manager. I then get a
> message saying, "Outlook has experienced a serious problem..." it then
> disables BCM and Outlook starts properly. I've uninstalled and reinstalled
> BCM but to no avail. Any suggestions?

Ensure that Outlook/Office and BCM are the same release; is one is at
Service Pack 1, so should the other be. Just a guess.
Re: Business Contact Manager freezes outlook 2007 and has to be di
Lafitte 10/22/2008 3:52:01 AM

Luther,

They are both the same releases.


"Luther" wrote:

[Quoted Text]
> On Oct 18, 11:06 pm, Lafitte <Lafi...[ at ]discussions.microsoft.com>
> wrote:
> > I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
> > stops responding and has to be shutdown with Task Manager. I then get a
> > message saying, "Outlook has experienced a serious problem..." it then
> > disables BCM and Outlook starts properly. I've uninstalled and reinstalled
> > BCM but to no avail. Any suggestions?
>
> Ensure that Outlook/Office and BCM are the same release; is one is at
> Service Pack 1, so should the other be. Just a guess.
>
Re: Business Contact Manager freezes outlook 2007 and has to be di
yani1shu 10/22/2008 1:45:02 PM
I'm having a similar problem. But when i do anything in outlook BCM, view an
annount, move to the contacts list, update user defined fields, the programs
takes a while to respond and sometimes just freezes so i need to kill the
process. any ideas why this happens. i'm thinking about unintstalling outlook
and starting from scratch. My database is shared on my server. I'm working on
a brand new Vista machine with all updates installed.

"Lafitte" wrote:

[Quoted Text]
>
> Luther,
>
> They are both the same releases.
>
>
> "Luther" wrote:
>
> > On Oct 18, 11:06 pm, Lafitte <Lafi...[ at ]discussions.microsoft.com>
> > wrote:
> > > I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
> > > stops responding and has to be shutdown with Task Manager. I then get a
> > > message saying, "Outlook has experienced a serious problem..." it then
> > > disables BCM and Outlook starts properly. I've uninstalled and reinstalled
> > > BCM but to no avail. Any suggestions?
> >
> > Ensure that Outlook/Office and BCM are the same release; is one is at
> > Service Pack 1, so should the other be. Just a guess.
> >
Re: Business Contact Manager freezes outlook 2007 and has to be di
Lafitte 10/22/2008 2:26:11 PM
I've Uninstalled and started from scratch. I've even done a complete restore
since this is a new computer straight from the manufacturer. Let me know if
you get anywhere since the manufacturer says contact Microsoft and Microsoft
says contact the manufacturer.

"yani1shu" wrote:

[Quoted Text]
> I'm having a similar problem. But when i do anything in outlook BCM, view an
> annount, move to the contacts list, update user defined fields, the programs
> takes a while to respond and sometimes just freezes so i need to kill the
> process. any ideas why this happens. i'm thinking about unintstalling outlook
> and starting from scratch. My database is shared on my server. I'm working on
> a brand new Vista machine with all updates installed.
>
> "Lafitte" wrote:
>
> >
> > Luther,
> >
> > They are both the same releases.
> >
> >
> > "Luther" wrote:
> >
> > > On Oct 18, 11:06 pm, Lafitte <Lafi...[ at ]discussions.microsoft.com>
> > > wrote:
> > > > I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
> > > > stops responding and has to be shutdown with Task Manager. I then get a
> > > > message saying, "Outlook has experienced a serious problem..." it then
> > > > disables BCM and Outlook starts properly. I've uninstalled and reinstalled
> > > > BCM but to no avail. Any suggestions?
> > >
> > > Ensure that Outlook/Office and BCM are the same release; is one is at
> > > Service Pack 1, so should the other be. Just a guess.
> > >
Re: Business Contact Manager freezes outlook 2007 and has to be di
yani1shu 10/22/2008 2:31:01 PM
I tried following the steps outlined here,
http://officepoint.blogspot.com/2008/09/improve-outlook-bcm-business-contact.html
I haven't really noticed a difference but maybe you want to try it.

It's nice to see that microsoft monitors these posts and has recommendations
for us. I wasn't having these problems when working on my XP machine.

"Lafitte" wrote:

[Quoted Text]
> I've Uninstalled and started from scratch. I've even done a complete restore
> since this is a new computer straight from the manufacturer. Let me know if
> you get anywhere since the manufacturer says contact Microsoft and Microsoft
> says contact the manufacturer.
>
> "yani1shu" wrote:
>
> > I'm having a similar problem. But when i do anything in outlook BCM, view an
> > annount, move to the contacts list, update user defined fields, the programs
> > takes a while to respond and sometimes just freezes so i need to kill the
> > process. any ideas why this happens. i'm thinking about unintstalling outlook
> > and starting from scratch. My database is shared on my server. I'm working on
> > a brand new Vista machine with all updates installed.
> >
> > "Lafitte" wrote:
> >
> > >
> > > Luther,
> > >
> > > They are both the same releases.
> > >
> > >
> > > "Luther" wrote:
> > >
> > > > On Oct 18, 11:06 pm, Lafitte <Lafi...[ at ]discussions.microsoft.com>
> > > > wrote:
> > > > > I am running Vista Ultimate with Outlook 2007 when I try to start Outlook it
> > > > > stops responding and has to be shutdown with Task Manager. I then get a
> > > > > message saying, "Outlook has experienced a serious problem..." it then
> > > > > disables BCM and Outlook starts properly. I've uninstalled and reinstalled
> > > > > BCM but to no avail. Any suggestions?
> > > >
> > > > Ensure that Outlook/Office and BCM are the same release; is one is at
> > > > Service Pack 1, so should the other be. Just a guess.
> > > >

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