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Thread: Outlook 2007 crashes constantly - please HELP

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Outlook 2007 crashes constantly - please HELP
Snig <snigbb[ at ]yahoo.co.in> 5/14/2007 1:05:52 PM
Hi All

This is now taking away with all my patience. I cannot just run
Outlook 2007 in my laptop.
The situation is:
1. Had Office Professional 2003 installed earlier. Uninstalled that
properly.
2. Installed Office Enterprise 2007. Installation completed without
error.
3. Execute Outlook. First time it runs perfectly. No Issues.
4. Restart the machine.
5. OUTLOOK ALWAYS CRASHES saying "Microsoft Office Outlook has
encountered a problem and needs to close." - this is a never-ending
loop.

Have tried:
1. Uninstalled full Office and re-installed again.
2. Uninstalled only Outlook and re-installed again.
3. Tried repairing Office and Outlook.
4. After some googling, found some messages that Add-Ins may result
this error - hence un-installed a number of my important softwares
like Adobe Reader and Writers.
5. Uninstalled Microsoft Project and Visio as well.
6. Uninstalled full Office and re-installed again in separate folder/
drive.
ALL IN VAIN.

Some other Info:
By roaming here-and-there, I found another strange error in Control
Panel -> Mail snap-in.
When I try to create a new Data File or new Mail Profile it throws as
error:
"An exception occurred while trying to run "C:\Windows
\system32\shell32.dll, Control_RunDLL "C:\Program Files\Microsoft
Office\Office12\MLCFG32.DLL", [ at ]0"

I've been trying to resolve this since last week... just dont know now
what to do... no relevant and useful information found in Google as
well...

Please Help...

Snig.

Re: Outlook 2007 crashes constantly - please HELP
"Patrick Schmid [MVP]" <pdschmid[ at ]nospam.mvps.org> 5/14/2007 2:28:54 PM
Open Outlook via Start, Run, "outlook /safe". If it opens, go into
Tools, Trust Center, Add-Ins, and disable all add-ins.
Then try opening it normally.
What operating system is running on your laptop?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://ribboncustomizer.com
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed





"Snig" <snigbb[ at ]yahoo.co.in> wrote in message
news:1179147952.733150.228760[ at ]e65g2000hsc.googlegroups.com:

[Quoted Text]
> Hi All
>
> This is now taking away with all my patience. I cannot just run
> Outlook 2007 in my laptop.
> The situation is:
> 1. Had Office Professional 2003 installed earlier. Uninstalled that
> properly.
> 2. Installed Office Enterprise 2007. Installation completed without
> error.
> 3. Execute Outlook. First time it runs perfectly. No Issues.
> 4. Restart the machine.
> 5. OUTLOOK ALWAYS CRASHES saying "Microsoft Office Outlook has
> encountered a problem and needs to close." - this is a never-ending
> loop.
>
> Have tried:
> 1. Uninstalled full Office and re-installed again.
> 2. Uninstalled only Outlook and re-installed again.
> 3. Tried repairing Office and Outlook.
> 4. After some googling, found some messages that Add-Ins may result
> this error - hence un-installed a number of my important softwares
> like Adobe Reader and Writers.
> 5. Uninstalled Microsoft Project and Visio as well.
> 6. Uninstalled full Office and re-installed again in separate folder/
> drive.
> ALL IN VAIN.
>
> Some other Info:
> By roaming here-and-there, I found another strange error in Control
> Panel -> Mail snap-in.
> When I try to create a new Data File or new Mail Profile it throws as
> error:
> "An exception occurred while trying to run "C:\Windows
> \system32\shell32.dll, Control_RunDLL "C:\Program Files\Microsoft
> Office\Office12\MLCFG32.DLL", [ at ]0"
>
> I've been trying to resolve this since last week... just dont know now
> what to do... no relevant and useful information found in Google as
> well...
>
> Please Help...
>
> Snig.

Re: Outlook 2007 crashes constantly - please HELP
Snig <snigbb[ at ]yahoo.co.in> 5/15/2007 6:30:35 AM
Have tried running Outlook in Safe Mode as well... doesn't work...
I have Windows XP Prof SP2 in my laptop.

BTW, I had Norton Internet Security, I tried running/reinstalling
Outlook by uninstalling Norton as well... doesn't work...

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