You can't download it again but since you have your receipt, you can call
Microsoft and pay for replacement CDs. It'll cost you about $30. There's
nothing you can do to geek Squad about this tho. Unfortunately, you should
have made a copy of the downloaded file before you started having issues.
How to order a replacement CD for Microsoft Office
http://support.microsoft.com/default.aspx?scid=kb;en-us;302822
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"Garrett" <Garrett[ at ]discussions.microsoft.com> wrote in message
news:B24716B4-C13C-47F6-BD81-A63D01100907[ at ]microsoft.com...
[Quoted Text] > This is kind of complicated. Okay so we bought the computer on 12/2/05
> and
> we started to have major problems with it a little over a year after. We
> brought it to Geek Squad and they had to install a new hard drive and do a
> Operating Sysytem restore. Well it worked, for the most part. You see
> when
> we first got the computer it had a trial version of Microsoft Office on
> it,
> so we ended up downloading the full version over the internet. When we
> got
> our computer back from Geek Squad Microsoft Ofiice was GONE!. I tried to
> talk to Geek Squad with no resutls. I still have the purchase reciept I
> printed from the internet and the key-code. I need to know how I can
> download Office again without paying for it all over again. Please help!
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