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Thread: Office 2007 Pro new install hangs forever on CD2

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Office 2007 Pro new install hangs forever on CD2
"Andrew Koenig" <ark[ at ]acm.org> 4/8/2007 2:54:07 PM
Brand new machine with Windows XP SP2. I tried to install Office 2007 Pro.

CD1 worked with no trouble. When I tried installing CD2, it said it wanted
to install a hotfix for .NET 2.0 Framework. Got part way through that and
just sat there.

Any ideas?


Re: Office 2007 Pro new install hangs forever on CD2
"Andrew Koenig" <ark[ at ]acm.org> 4/8/2007 7:56:38 PM
"Andrew Koenig" <ark[ at ]acm.org> wrote in message
news:jm7Sh.265727$5j1.218828[ at ]bgtnsc04-news.ops.worldnet.att.net...

[Quoted Text]
> Brand new machine with Windows XP SP2. I tried to install Office 2007
> Pro.

> CD1 worked with no trouble. When I tried installing CD2, it said it
> wanted to install a hotfix for .NET 2.0 Framework. Got part way through
> that and just sat there.

I solved my own problem.

It turns out that the .NET 2.0 hotfix installation was trying to stop the
IIS Admin service, which for some unknown reason refused to stop. So I did
the following:

Disable the IIS Admin service and the three other services that depend
on it.
Restart the machine.

Run an installation repair on the .NET 2.0 framework.

Now the CD installed without a hitch.


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