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I created a marketing campaign in Publisher, select start a marketing campaign (or start the marketing campaign from BCM first - same problem either way).
In Publisher, I add the fileds for the merge and select send e-mail. Publisher does its thing, shows the 1st contact's name on the form, sends the email, thn diplays the publisher form with the field info displayed - no data. Emails go to the appropriate addresses, but the merge fields show the filed names - not the contact names.
How do I resolve this???
thanks,
Jeff
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I'm having the same problem. I can run back-to-back tests, no changes in between, and different fields will merge and not merge - it seems that some fields always merge, but never all of them. Doesn anybody have any info on this issues. There are several posts of this issue, but no answer so far.
"Jeff" wrote:
[Quoted Text] > I created a marketing campaign in Publisher, select start a marketing > campaign (or start the marketing campaign from BCM first - same problem > either way). > > In Publisher, I add the fileds for the merge and select send e-mail. > Publisher does its thing, shows the 1st contact's name on the form, sends the > email, thn diplays the publisher form with the field info displayed - no > data. Emails go to the appropriate addresses, but the merge fields show the > filed names - not the contact names. > > How do I resolve this??? > > thanks, > > Jeff
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Here's a further update. I finally got my merge to work. In my opinion, Publisher 2007 is very touchy. Before I could get the merge to work, I had to clear all "Design Checker" messages, which was not an obvious process. I had one message that there was an invisible object that would not be printed. The "go to item" would not show the object. I tried "sending objects to back" and all other search techniques I could think of to expose the hidden object. What finally worked, was doing a select-all, then unselecting all visible objects one-by-one and finally doing a "cut" (then doing a paste just out of curiosity, I was shown an empty table object). I had several other similar, not-so-obvious issues that took considerable effort to resolve. One other trick I found is that if everything else fails in trying to identify a Design Checker message, sometimes just restarting Publisher will clear the message; and also, it's a good idea to restart the program even when everything looks ok but before you try to do a merge. Publisher seems to get easily confused when everything is not just right and then is very poor at cleaning up after they have been fixed without doing a restart. I hope this helps everybody live with Publisher 2007 until Microsoft gets it cleaned up.
"Jeff" wrote:
[Quoted Text] > I created a marketing campaign in Publisher, select start a marketing > campaign (or start the marketing campaign from BCM first - same problem > either way). > > In Publisher, I add the fileds for the merge and select send e-mail. > Publisher does its thing, shows the 1st contact's name on the form, sends the > email, thn diplays the publisher form with the field info displayed - no > data. Emails go to the appropriate addresses, but the merge fields show the > filed names - not the contact names. > > How do I resolve this??? > > thanks, > > Jeff
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Netwalker,
From reading your post it sounds like you are having a truly "seamless, integrated", Office System experience there! Thank god that at least you can accomplish this "all in one place!"
-THP
Netwalker wrote:
[Quoted Text] >Here's a further update. I finally got my merge to work. In my opinion, >Publisher 2007 is very touchy. Before I could get the merge to work, I had to >clear all "Design Checker" messages, which was not an obvious process. I had >one message that there was an invisible object that would not be printed. The >"go to item" would not show the object. I tried "sending objects to back" and >all other search techniques I could think of to expose the hidden object. >What finally worked, was doing a select-all, then unselecting all visible >objects one-by-one and finally doing a "cut" (then doing a paste just out of >curiosity, I was shown an empty table object). I had several other similar, >not-so-obvious issues that took considerable effort to resolve. One other >trick I found is that if everything else fails in trying to identify a Design >Checker message, sometimes just restarting Publisher will clear the message; >and also, it's a good idea to restart the program even when everything looks >ok but before you try to do a merge. Publisher seems to get easily confused >when everything is not just right and then is very poor at cleaning up after >they have been fixed without doing a restart. I hope this helps everybody >live with Publisher 2007 until Microsoft gets it cleaned up. > >> I created a marketing campaign in Publisher, select start a marketing >> campaign (or start the marketing campaign from BCM first - same problem >[quoted text clipped - 11 lines] >> >> Jeff
-- Message posted via OfficeKB.com http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200704/1
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Between 2007 Outlook, BCM, Publisher, Office Accounting and all the rest of the Office Suite, there is a tremendous amount of seamless integration - very powerful and useful stuff. Microsoft needs to address some issues though to make it painless or even acceptable to many users. I believe that almost no non-programmer would continue to use Publisher for mail merging after encountering the kinds of errors that I dealt with. Using Publisher to create something like a Webpage were you are able to immediately see if you've got the results you want and then only having to post corrections to one location is one thing. But, sending an email to 28 valued leads only to discover that those valued leads did not receive what I saw in preview after preview is a whole different story. I think I've learned enough about how to eventually get the results that I want and more importantly to know so before I send it out to a customer; and, being a long-time programmer, I have the mindset to do it again. But, I would not even consider expecting any non-programmer office worker to use Publisher until a revised version is released.
"mrtimpeterson via OfficeKB.com" wrote:
[Quoted Text] > Netwalker, > > From reading your post it sounds like you are having a truly "seamless, > integrated", Office System experience there! Thank god that at least you can > accomplish this "all in one place!" > > -THP > > > > Netwalker wrote: > >Here's a further update. I finally got my merge to work. In my opinion, > >Publisher 2007 is very touchy. Before I could get the merge to work, I had to > >clear all "Design Checker" messages, which was not an obvious process. I had > >one message that there was an invisible object that would not be printed. The > >"go to item" would not show the object. I tried "sending objects to back" and > >all other search techniques I could think of to expose the hidden object. > >What finally worked, was doing a select-all, then unselecting all visible > >objects one-by-one and finally doing a "cut" (then doing a paste just out of > >curiosity, I was shown an empty table object). I had several other similar, > >not-so-obvious issues that took considerable effort to resolve. One other > >trick I found is that if everything else fails in trying to identify a Design > >Checker message, sometimes just restarting Publisher will clear the message; > >and also, it's a good idea to restart the program even when everything looks > >ok but before you try to do a merge. Publisher seems to get easily confused > >when everything is not just right and then is very poor at cleaning up after > >they have been fixed without doing a restart. I hope this helps everybody > >live with Publisher 2007 until Microsoft gets it cleaned up. > > > >> I created a marketing campaign in Publisher, select start a marketing > >> campaign (or start the marketing campaign from BCM first - same problem > >[quoted text clipped - 11 lines] > >> > >> Jeff > > -- > Message posted via OfficeKB.com > http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200704/1> >
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Netwalker,
I am a non-programmer.
Millions of other (an overwhelming majority of the targeted marketplace) Office System users are non-programmers.
Logical deduction and subsequent note to MS: Make Office work more reliably for the convenient end-user experience of non-programmers!
-THP
Netwalker wrote:
[Quoted Text] >Between 2007 Outlook, BCM, Publisher, Office Accounting and all the rest of >the Office Suite, there is a tremendous amount of seamless integration - very >powerful and useful stuff. Microsoft needs to address some issues though to >make it painless or even acceptable to many users. I believe that almost no >non-programmer would continue to use Publisher for mail merging after >encountering the kinds of errors that I dealt with. Using Publisher to create >something like a Webpage were you are able to immediately see if you've got >the results you want and then only having to post corrections to one location >is one thing. But, sending an email to 28 valued leads only to discover that >those valued leads did not receive what I saw in preview after preview is a >whole different story. I think I've learned enough about how to eventually >get the results that I want and more importantly to know so before I send it >out to a customer; and, being a long-time programmer, I have the mindset to >do it again. But, I would not even consider expecting any non-programmer >office worker to use Publisher until a revised version is released. > >> Netwalker, >> >[quoted text clipped - 27 lines] >> >> >> >> Jeff
-- Message posted via http://www.officekb.com
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