Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue

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BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
Jeff 4/9/2007 1:26:05 PM
I created a marketing campaign in Publisher, select start a marketing
campaign (or start the marketing campaign from BCM first - same problem
either way).

In Publisher, I add the fileds for the merge and select send e-mail.
Publisher does its thing, shows the 1st contact's name on the form, sends the
email, thn diplays the publisher form with the field info displayed - no
data. Emails go to the appropriate addresses, but the merge fields show the
filed names - not the contact names.

How do I resolve this???

thanks,

Jeff
RE: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
Netwalker 4/24/2007 2:10:01 AM
I'm having the same problem. I can run back-to-back tests, no changes in
between, and different fields will merge and not merge - it seems that some
fields always merge, but never all of them. Doesn anybody have any info on
this issues. There are several posts of this issue, but no answer so far.

"Jeff" wrote:

[Quoted Text]
> I created a marketing campaign in Publisher, select start a marketing
> campaign (or start the marketing campaign from BCM first - same problem
> either way).
>
> In Publisher, I add the fileds for the merge and select send e-mail.
> Publisher does its thing, shows the 1st contact's name on the form, sends the
> email, thn diplays the publisher form with the field info displayed - no
> data. Emails go to the appropriate addresses, but the merge fields show the
> filed names - not the contact names.
>
> How do I resolve this???
>
> thanks,
>
> Jeff
RE: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
Netwalker 4/24/2007 5:38:00 AM
Here's a further update. I finally got my merge to work. In my opinion,
Publisher 2007 is very touchy. Before I could get the merge to work, I had to
clear all "Design Checker" messages, which was not an obvious process. I had
one message that there was an invisible object that would not be printed. The
"go to item" would not show the object. I tried "sending objects to back" and
all other search techniques I could think of to expose the hidden object.
What finally worked, was doing a select-all, then unselecting all visible
objects one-by-one and finally doing a "cut" (then doing a paste just out of
curiosity, I was shown an empty table object). I had several other similar,
not-so-obvious issues that took considerable effort to resolve. One other
trick I found is that if everything else fails in trying to identify a Design
Checker message, sometimes just restarting Publisher will clear the message;
and also, it's a good idea to restart the program even when everything looks
ok but before you try to do a merge. Publisher seems to get easily confused
when everything is not just right and then is very poor at cleaning up after
they have been fixed without doing a restart. I hope this helps everybody
live with Publisher 2007 until Microsoft gets it cleaned up.

"Jeff" wrote:

[Quoted Text]
> I created a marketing campaign in Publisher, select start a marketing
> campaign (or start the marketing campaign from BCM first - same problem
> either way).
>
> In Publisher, I add the fileds for the merge and select send e-mail.
> Publisher does its thing, shows the 1st contact's name on the form, sends the
> email, thn diplays the publisher form with the field info displayed - no
> data. Emails go to the appropriate addresses, but the merge fields show the
> filed names - not the contact names.
>
> How do I resolve this???
>
> thanks,
>
> Jeff
RE: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
"mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> 4/24/2007 6:58:16 PM
Netwalker,

From reading your post it sounds like you are having a truly "seamless,
integrated", Office System experience there! Thank god that at least you can
accomplish this "all in one place!"

-THP



Netwalker wrote:
[Quoted Text]
>Here's a further update. I finally got my merge to work. In my opinion,
>Publisher 2007 is very touchy. Before I could get the merge to work, I had to
>clear all "Design Checker" messages, which was not an obvious process. I had
>one message that there was an invisible object that would not be printed. The
>"go to item" would not show the object. I tried "sending objects to back" and
>all other search techniques I could think of to expose the hidden object.
>What finally worked, was doing a select-all, then unselecting all visible
>objects one-by-one and finally doing a "cut" (then doing a paste just out of
>curiosity, I was shown an empty table object). I had several other similar,
>not-so-obvious issues that took considerable effort to resolve. One other
>trick I found is that if everything else fails in trying to identify a Design
>Checker message, sometimes just restarting Publisher will clear the message;
>and also, it's a good idea to restart the program even when everything looks
>ok but before you try to do a merge. Publisher seems to get easily confused
>when everything is not just right and then is very poor at cleaning up after
>they have been fixed without doing a restart. I hope this helps everybody
>live with Publisher 2007 until Microsoft gets it cleaned up.
>
>> I created a marketing campaign in Publisher, select start a marketing
>> campaign (or start the marketing campaign from BCM first - same problem
>[quoted text clipped - 11 lines]
>>
>> Jeff

--
Message posted via OfficeKB.com
http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200704/1

RE: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
Netwalker 4/24/2007 9:12:02 PM
Between 2007 Outlook, BCM, Publisher, Office Accounting and all the rest of
the Office Suite, there is a tremendous amount of seamless integration - very
powerful and useful stuff. Microsoft needs to address some issues though to
make it painless or even acceptable to many users. I believe that almost no
non-programmer would continue to use Publisher for mail merging after
encountering the kinds of errors that I dealt with. Using Publisher to create
something like a Webpage were you are able to immediately see if you've got
the results you want and then only having to post corrections to one location
is one thing. But, sending an email to 28 valued leads only to discover that
those valued leads did not receive what I saw in preview after preview is a
whole different story. I think I've learned enough about how to eventually
get the results that I want and more importantly to know so before I send it
out to a customer; and, being a long-time programmer, I have the mindset to
do it again. But, I would not even consider expecting any non-programmer
office worker to use Publisher until a revised version is released.

"mrtimpeterson via OfficeKB.com" wrote:

[Quoted Text]
> Netwalker,
>
> From reading your post it sounds like you are having a truly "seamless,
> integrated", Office System experience there! Thank god that at least you can
> accomplish this "all in one place!"
>
> -THP
>
>
>
> Netwalker wrote:
> >Here's a further update. I finally got my merge to work. In my opinion,
> >Publisher 2007 is very touchy. Before I could get the merge to work, I had to
> >clear all "Design Checker" messages, which was not an obvious process. I had
> >one message that there was an invisible object that would not be printed. The
> >"go to item" would not show the object. I tried "sending objects to back" and
> >all other search techniques I could think of to expose the hidden object.
> >What finally worked, was doing a select-all, then unselecting all visible
> >objects one-by-one and finally doing a "cut" (then doing a paste just out of
> >curiosity, I was shown an empty table object). I had several other similar,
> >not-so-obvious issues that took considerable effort to resolve. One other
> >trick I found is that if everything else fails in trying to identify a Design
> >Checker message, sometimes just restarting Publisher will clear the message;
> >and also, it's a good idea to restart the program even when everything looks
> >ok but before you try to do a merge. Publisher seems to get easily confused
> >when everything is not just right and then is very poor at cleaning up after
> >they have been fixed without doing a restart. I hope this helps everybody
> >live with Publisher 2007 until Microsoft gets it cleaned up.
> >
> >> I created a marketing campaign in Publisher, select start a marketing
> >> campaign (or start the marketing campaign from BCM first - same problem
> >[quoted text clipped - 11 lines]
> >>
> >> Jeff
>
> --
> Message posted via OfficeKB.com
> http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200704/1
>
>
RE: BCM 2007 Publisher 2007 Marketing Campaign Merge Issue
"mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> 4/24/2007 10:08:56 PM
Netwalker,

I am a non-programmer.

Millions of other (an overwhelming majority of the targeted marketplace)
Office System users are non-programmers.

Logical deduction and subsequent note to MS: Make Office work more reliably
for the convenient end-user experience of non-programmers!

-THP



Netwalker wrote:
[Quoted Text]
>Between 2007 Outlook, BCM, Publisher, Office Accounting and all the rest of
>the Office Suite, there is a tremendous amount of seamless integration - very
>powerful and useful stuff. Microsoft needs to address some issues though to
>make it painless or even acceptable to many users. I believe that almost no
>non-programmer would continue to use Publisher for mail merging after
>encountering the kinds of errors that I dealt with. Using Publisher to create
>something like a Webpage were you are able to immediately see if you've got
>the results you want and then only having to post corrections to one location
>is one thing. But, sending an email to 28 valued leads only to discover that
>those valued leads did not receive what I saw in preview after preview is a
>whole different story. I think I've learned enough about how to eventually
>get the results that I want and more importantly to know so before I send it
>out to a customer; and, being a long-time programmer, I have the mindset to
>do it again. But, I would not even consider expecting any non-programmer
>office worker to use Publisher until a revised version is released.
>
>> Netwalker,
>>
>[quoted text clipped - 27 lines]
>> >>
>> >> Jeff

--
Message posted via http://www.officekb.com

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