Thanks John for the reply. It won't even let me open BCM at this point. I am running Office 2003 Professional. Outlook 11.8010.8036 SP2 is what we are running to be specific. Thanks for your input!
Talitha
"John Huang [MSFT]" wrote:
[Quoted Text] > Hi Talitha, > > To help, I am afraid I may still need more information from you. > Can you tell me which version of Office do you have? Would it be 2003, or > 2007? > > I understand that you are unable to use BCM 2003 after an update a few > months ago and that BCM migration would fail. If it is possible, can you go > into your Outlook's Help menu, and click on "About Business Contact Manager", > and let me know the version number of BCM? > > Thank you, > -- > John Huang [MSFT] > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > "ReQuest Physical Therapy" wrote: > > > Thank you for responding to my question. I am using BCM 2003 and when I > > downloaded updates, it had an update for BCM back a few months ago and I > > haven't been able to udpate it or actually use it ever since. I hope this > > helps... > > > > Talitha > > > > "Monica Tsang (MSFT)" wrote: > > > > > Hi > > > > > > Can you provide more information as to which version of BCM you are > > > currently using and which version you are trying to upgrade to. > > > > > > Thanks. > > > Monica Tsang [MSFT] > > > > > > "ReQuest Physical Therapy" wrote: > > > > > > > When trying to re-install BCM, it says that database migration was > > > > unsuccessful. I have tried everything I know to do and nothing seems to work > > > > so far. Any suggestions?
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