Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: How to I upgrade Business Contact Manager?

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How to I upgrade Business Contact Manager?
ReQuest Physical Therapy 3/21/2007 10:55:32 PM
When trying to re-install BCM, it says that database migration was
unsuccessful. I have tried everything I know to do and nothing seems to work
so far. Any suggestions?
RE: How to I upgrade Business Contact Manager?
Monica Tsang (MSFT) 3/21/2007 11:40:36 PM
Hi

Can you provide more information as to which version of BCM you are
currently using and which version you are trying to upgrade to.

Thanks.
Monica Tsang [MSFT]

"ReQuest Physical Therapy" wrote:

[Quoted Text]
> When trying to re-install BCM, it says that database migration was
> unsuccessful. I have tried everything I know to do and nothing seems to work
> so far. Any suggestions?
RE: How to I upgrade Business Contact Manager?
ReQuest Physical Therapy 3/22/2007 12:07:08 PM
Thank you for responding to my question. I am using BCM 2003 and when I
downloaded updates, it had an update for BCM back a few months ago and I
haven't been able to udpate it or actually use it ever since. I hope this
helps...

Talitha

"Monica Tsang (MSFT)" wrote:

[Quoted Text]
> Hi
>
> Can you provide more information as to which version of BCM you are
> currently using and which version you are trying to upgrade to.
>
> Thanks.
> Monica Tsang [MSFT]
>
> "ReQuest Physical Therapy" wrote:
>
> > When trying to re-install BCM, it says that database migration was
> > unsuccessful. I have tried everything I know to do and nothing seems to work
> > so far. Any suggestions?
RE: How to I upgrade Business Contact Manager?
John Huang [MSFT] 3/22/2007 6:15:16 PM
Hi Talitha,

To help, I am afraid I may still need more information from you.
Can you tell me which version of Office do you have? Would it be 2003, or
2007?

I understand that you are unable to use BCM 2003 after an update a few
months ago and that BCM migration would fail. If it is possible, can you go
into your Outlook's Help menu, and click on "About Business Contact Manager",
and let me know the version number of BCM?

Thank you,
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



"ReQuest Physical Therapy" wrote:

[Quoted Text]
> Thank you for responding to my question. I am using BCM 2003 and when I
> downloaded updates, it had an update for BCM back a few months ago and I
> haven't been able to udpate it or actually use it ever since. I hope this
> helps...
>
> Talitha
>
> "Monica Tsang (MSFT)" wrote:
>
> > Hi
> >
> > Can you provide more information as to which version of BCM you are
> > currently using and which version you are trying to upgrade to.
> >
> > Thanks.
> > Monica Tsang [MSFT]
> >
> > "ReQuest Physical Therapy" wrote:
> >
> > > When trying to re-install BCM, it says that database migration was
> > > unsuccessful. I have tried everything I know to do and nothing seems to work
> > > so far. Any suggestions?
RE: How to I upgrade Business Contact Manager?
ReQuest Physical Therapy 3/22/2007 6:34:08 PM
Thanks John for the reply. It won't even let me open BCM at this point. I
am running Office 2003 Professional. Outlook 11.8010.8036 SP2 is what we are
running to be specific. Thanks for your input!

Talitha

"John Huang [MSFT]" wrote:

[Quoted Text]
> Hi Talitha,
>
> To help, I am afraid I may still need more information from you.
> Can you tell me which version of Office do you have? Would it be 2003, or
> 2007?
>
> I understand that you are unable to use BCM 2003 after an update a few
> months ago and that BCM migration would fail. If it is possible, can you go
> into your Outlook's Help menu, and click on "About Business Contact Manager",
> and let me know the version number of BCM?
>
> Thank you,
> --
> John Huang [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> "ReQuest Physical Therapy" wrote:
>
> > Thank you for responding to my question. I am using BCM 2003 and when I
> > downloaded updates, it had an update for BCM back a few months ago and I
> > haven't been able to udpate it or actually use it ever since. I hope this
> > helps...
> >
> > Talitha
> >
> > "Monica Tsang (MSFT)" wrote:
> >
> > > Hi
> > >
> > > Can you provide more information as to which version of BCM you are
> > > currently using and which version you are trying to upgrade to.
> > >
> > > Thanks.
> > > Monica Tsang [MSFT]
> > >
> > > "ReQuest Physical Therapy" wrote:
> > >
> > > > When trying to re-install BCM, it says that database migration was
> > > > unsuccessful. I have tried everything I know to do and nothing seems to work
> > > > so far. Any suggestions?

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