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Hi- I hope you can help me!! I changed my user account settings (for the
logon at the Welcome screen) so that the limited user is now the admin user
and the administration user account that I was using all the time is now the
limited user. I did that hoping to increase the security for the account I
was using most of the time. After logging on for the first time, Outlook has
been problematic. I haven't changed any of the setting there, but the
Business Contact Manager wouldn't open, and now I can't open Outlook at all.
It opens but immediately crashes, and I get this screen:
Business Contact Manager has encountered a problem and needs to close. We
are sorry for the inconvenience.
The is a checkbox wich says, "Restart BCM", which if I don't uncheck gets me
into this unending cycle of opening and crashing.
I've run "Detect and Repair", and no change, and now it opens in SAFE MODE
only, but still crashes.
What should I do to begin to fix this - a full re-install????
THanks for your help!
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Does the same issue happen if you run the program as an administrator ?
Also can you try creating a new Outlook profile and see if it works ?
--
Regards
Rahul Thomas [MSFT]
"DJ" <DJ[ at ]discussions.microsoft.com> wrote in message
news:EE85A1FF-A06C-4783-A37D-916DBEE54095[ at ]microsoft.com...
[Quoted Text] > Hi- I hope you can help me!! I changed my user account settings (for the
> logon at the Welcome screen) so that the limited user is now the admin
> user
> and the administration user account that I was using all the time is now
> the
> limited user. I did that hoping to increase the security for the account
> I
> was using most of the time. After logging on for the first time, Outlook
> has
> been problematic. I haven't changed any of the setting there, but the
> Business Contact Manager wouldn't open, and now I can't open Outlook at
> all.
> It opens but immediately crashes, and I get this screen:
> Business Contact Manager has encountered a problem and needs to close. We
> are sorry for the inconvenience.
> The is a checkbox wich says, "Restart BCM", which if I don't uncheck gets
> me
> into this unending cycle of opening and crashing.
> I've run "Detect and Repair", and no change, and now it opens in SAFE MODE
> only, but still crashes.
>
> What should I do to begin to fix this - a full re-install????
>
> THanks for your help!
>
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Hi Raul-
THanks for your quick reply. Yes, I had the same results after resetting my
user to admin account, so yesterday, after reading several posts on this
subject, I backed up my .pst files, and removed the Business Contact Manager
and then reinstalled it. I think it had been corrupted. Now it seems like
it works well, and I just finished re-installing all the updates. I just
have to re-assign Word as my e-mail editor, and it should be all good to go.
Thanks!
DJ
"Raul" wrote:
[Quoted Text] > Does the same issue happen if you run the program as an administrator ?
>
> Also can you try creating a new Outlook profile and see if it works ?
>
> --
> Regards
>
> Rahul Thomas [MSFT]
>
> "DJ" <DJ[ at ]discussions.microsoft.com> wrote in message
> news:EE85A1FF-A06C-4783-A37D-916DBEE54095[ at ]microsoft.com...
> > Hi- I hope you can help me!! I changed my user account settings (for the
> > logon at the Welcome screen) so that the limited user is now the admin
> > user
> > and the administration user account that I was using all the time is now
> > the
> > limited user. I did that hoping to increase the security for the account
> > I
> > was using most of the time. After logging on for the first time, Outlook
> > has
> > been problematic. I haven't changed any of the setting there, but the
> > Business Contact Manager wouldn't open, and now I can't open Outlook at
> > all.
> > It opens but immediately crashes, and I get this screen:
> > Business Contact Manager has encountered a problem and needs to close. We
> > are sorry for the inconvenience.
> > The is a checkbox wich says, "Restart BCM", which if I don't uncheck gets
> > me
> > into this unending cycle of opening and crashing.
> > I've run "Detect and Repair", and no change, and now it opens in SAFE MODE
> > only, but still crashes.
> >
> > What should I do to begin to fix this - a full re-install????
> >
> > THanks for your help!
> >
>
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That’s good news :)
--
Regards
Rahul Thomas [MSFT]
"DJ" <DJ[ at ]discussions.microsoft.com> wrote in message
news:65AD4D06-6E46-4AA5-B3ED-54C75408CED3[ at ]microsoft.com...
[Quoted Text] > Hi Raul-
> THanks for your quick reply. Yes, I had the same results after resetting
> my
> user to admin account, so yesterday, after reading several posts on this
> subject, I backed up my .pst files, and removed the Business Contact
> Manager
> and then reinstalled it. I think it had been corrupted. Now it seems
> like
> it works well, and I just finished re-installing all the updates. I just
> have to re-assign Word as my e-mail editor, and it should be all good to
> go.
>
> Thanks!
> DJ
>
> "Raul" wrote:
>
>> Does the same issue happen if you run the program as an administrator ?
>>
>> Also can you try creating a new Outlook profile and see if it works ?
>>
>> --
>> Regards
>>
>> Rahul Thomas [MSFT]
>>
>> "DJ" <DJ[ at ]discussions.microsoft.com> wrote in message
>> news:EE85A1FF-A06C-4783-A37D-916DBEE54095[ at ]microsoft.com...
>> > Hi- I hope you can help me!! I changed my user account settings (for
>> > the
>> > logon at the Welcome screen) so that the limited user is now the admin
>> > user
>> > and the administration user account that I was using all the time is
>> > now
>> > the
>> > limited user. I did that hoping to increase the security for the
>> > account
>> > I
>> > was using most of the time. After logging on for the first time,
>> > Outlook
>> > has
>> > been problematic. I haven't changed any of the setting there, but the
>> > Business Contact Manager wouldn't open, and now I can't open Outlook at
>> > all.
>> > It opens but immediately crashes, and I get this screen:
>> > Business Contact Manager has encountered a problem and needs to close.
>> > We
>> > are sorry for the inconvenience.
>> > The is a checkbox wich says, "Restart BCM", which if I don't uncheck
>> > gets
>> > me
>> > into this unending cycle of opening and crashing.
>> > I've run "Detect and Repair", and no change, and now it opens in SAFE
>> > MODE
>> > only, but still crashes.
>> >
>> > What should I do to begin to fix this - a full re-install????
>> >
>> > THanks for your help!
>> >
>>
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