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Thread: Cannot open BCM home page

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Cannot open BCM home page
tibas1960 10/4/2008 6:58:00 PM
I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
tool bar. I can actually see that BCM is installed because Business Contacts
as well as Accounts are visible. However, when I try to access MCB home page,
it gives me an error message.(BCM for Outlook could not complete your last
action or actions) The page is open but it does not have any contents and
the warning stays forzen on the screen
--
tibas1960
Re: Cannot open BCM home page
Luther <enowning[ at ]gmail.com> 10/7/2008 3:02:55 PM
On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
wrote:
[Quoted Text]
> I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> tool bar. I can actually see that BCM is installed because Business Contacts
> as well as Accounts are visible. However, when I try to access MCB home page,
> it gives me an error message.(BCM for Outlook could not complete your last
> action or actions)  The page is open but it does not have any contents and
> the warning stays forzen on the screen
> --
> tibas1960

Your symptoms, BCM folders are there but not the other UI elements, is
an indication that the BCM add-in is not loading in Outlook. The
folders themselves are handled by another component, the BCM MAPI
storage provider. Check to see if Outlook has diabled the BCM addin.
Re: Cannot open BCM home page
tibas1960 10/8/2008 9:32:10 PM
Thanks!! I am not very knowledgeable in this field. How can I check if the
BCM add-in has been disabled???

Thank you for your support
--
tibas1960


"Luther" wrote:

[Quoted Text]
> On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> wrote:
> > I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> > tool bar. I can actually see that BCM is installed because Business Contacts
> > as well as Accounts are visible. However, when I try to access MCB home page,
> > it gives me an error message.(BCM for Outlook could not complete your last
> > action or actions) The page is open but it does not have any contents and
> > the warning stays forzen on the screen
> > --
> > tibas1960
>
> Your symptoms, BCM folders are there but not the other UI elements, is
> an indication that the BCM add-in is not loading in Outlook. The
> folders themselves are handled by another component, the BCM MAPI
> storage provider. Check to see if Outlook has diabled the BCM addin.
>
Re: Cannot open BCM home page
Luther <enowning[ at ]gmail.com> 10/10/2008 2:51:36 PM
On Oct 8, 2:32 pm, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
wrote:
[Quoted Text]
> Thanks!! I am not very knowledgeable in this field. How can I check if the
> BCM add-in has been disabled???
>
> Thank you for your support
> --
> tibas1960
>
>
>
> "Luther" wrote:
> > On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > wrote:
> > > I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> > > tool bar. I can actually see that BCM is installed because Business Contacts
> > > as well as Accounts are visible. However, when I try to access MCB home page,
> > > it gives me an error message.(BCM for Outlook could not complete your last
> > > action or actions)  The page is open but it does not have any contents and
> > > the warning stays forzen on the screen
> > > --
> > > tibas1960
>
> > Your symptoms, BCM folders are there but not the other UI elements, is
> > an indication that the BCM add-in is not loading in Outlook. The
> > folders themselves are handled by another component, the BCM MAPI
> > storage provider. Check to see if Outlook has diabled the BCM addin.- Hide quoted text -
>
> - Show quoted text -

In the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the
bottom, where it says "Manage", select "Disabled Items", Go. Does BCM
show up? If so, enable it.
Re: Cannot open BCM home page
tibas1960 10/11/2008 4:59:01 PM
I am sorry, I really don't know what/where is the Windows Registry however, I
was able to start up BCM by enabling the Add-in. Just in case, I would like
to learn about about the windows registry.

Thanks!!!
--
tibas1960


"Luther" wrote:

[Quoted Text]
> On Oct 8, 2:32 pm, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> wrote:
> > Thanks!! I am not very knowledgeable in this field. How can I check if the
> > BCM add-in has been disabled???
> >
> > Thank you for your support
> > --
> > tibas1960
> >
> >
> >
> > "Luther" wrote:
> > > On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > > wrote:
> > > > I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> > > > tool bar. I can actually see that BCM is installed because Business Contacts
> > > > as well as Accounts are visible. However, when I try to access MCB home page,
> > > > it gives me an error message.(BCM for Outlook could not complete your last
> > > > action or actions) The page is open but it does not have any contents and
> > > > the warning stays forzen on the screen
> > > > --
> > > > tibas1960
> >
> > > Your symptoms, BCM folders are there but not the other UI elements, is
> > > an indication that the BCM add-in is not loading in Outlook. The
> > > folders themselves are handled by another component, the BCM MAPI
> > > storage provider. Check to see if Outlook has diabled the BCM addin.- Hide quoted text -
> >
> > - Show quoted text -
>
> In the Windows Registry check:
> HKLM\Software\Microsoft\Office\Outlook\Addins
> \Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
> The value of LoadBehavior should be 3 for Outlook to load it.
>
> In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the
> bottom, where it says "Manage", select "Disabled Items", Go. Does BCM
> show up? If so, enable it.
>
Re: Cannot open BCM home page
Luther <enowning[ at ]gmail.com> 10/11/2008 9:21:24 PM
On Oct 11, 9:59 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
wrote:
[Quoted Text]
> I am sorry, I really don't know what/where is the Windows Registry however, I
> was able to start up BCM by enabling the Add-in. Just in case, I would like
> to learn about about the windows registry.
>
> Thanks!!!
> --
> tibas1960
>
>
>
> "Luther" wrote:
> > On Oct 8, 2:32 pm, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > wrote:
> > > Thanks!! I am not very knowledgeable in this field. How can I check if the
> > > BCM add-in has been disabled???
>
> > > Thank you for your support
> > > --
> > > tibas1960
>
> > > "Luther" wrote:
> > > > On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > > > wrote:
> > > > > I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> > > > > tool bar. I can actually see that BCM is installed because Business Contacts
> > > > > as well as Accounts are visible. However, when I try to access MCB home page,
> > > > > it gives me an error message.(BCM for Outlook could not complete your last
> > > > > action or actions)  The page is open but it does not have any contents and
> > > > > the warning stays forzen on the screen
> > > > > --
> > > > > tibas1960
>
> > > > Your symptoms, BCM folders are there but not the other UI elements, is
> > > > an indication that the BCM add-in is not loading in Outlook. The
> > > > folders themselves are handled by another component, the BCM MAPI
> > > > storage provider. Check to see if Outlook has diabled the BCM addin..- Hide quoted text -
>
> > > - Show quoted text -
>
> > In the Windows Registry check:
> > HKLM\Software\Microsoft\Office\Outlook\Addins
> > \Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
> > The value of LoadBehavior should be 3 for Outlook to load it.
>
> > In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the
> > bottom, where it says "Manage", select "Disabled Items", Go. Does BCM
> > show up? If so, enable it.- Hide quoted text -
>
> - Show quoted text -

Run regedit.exe. But if your problem is fixed, don't bother.
Re: Cannot open BCM home page
tibas1960 10/11/2008 10:50:06 PM
Thanks a lot. you have been very helpful.
--
tibas1960


"Luther" wrote:

[Quoted Text]
> On Oct 11, 9:59 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> wrote:
> > I am sorry, I really don't know what/where is the Windows Registry however, I
> > was able to start up BCM by enabling the Add-in. Just in case, I would like
> > to learn about about the windows registry.
> >
> > Thanks!!!
> > --
> > tibas1960
> >
> >
> >
> > "Luther" wrote:
> > > On Oct 8, 2:32 pm, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > > wrote:
> > > > Thanks!! I am not very knowledgeable in this field. How can I check if the
> > > > BCM add-in has been disabled???
> >
> > > > Thank you for your support
> > > > --
> > > > tibas1960
> >
> > > > "Luther" wrote:
> > > > > On Oct 4, 11:58 am, tibas1960 <tibas1...[ at ]discussions.microsoft.com>
> > > > > wrote:
> > > > > > I have installed OL2007 w/BCM (XP). The BCM button does not appear in the
> > > > > > tool bar. I can actually see that BCM is installed because Business Contacts
> > > > > > as well as Accounts are visible. However, when I try to access MCB home page,
> > > > > > it gives me an error message.(BCM for Outlook could not complete your last
> > > > > > action or actions) The page is open but it does not have any contents and
> > > > > > the warning stays forzen on the screen
> > > > > > --
> > > > > > tibas1960
> >
> > > > > Your symptoms, BCM folders are there but not the other UI elements, is
> > > > > an indication that the BCM add-in is not loading in Outlook. The
> > > > > folders themselves are handled by another component, the BCM MAPI
> > > > > storage provider. Check to see if Outlook has diabled the BCM addin..- Hide quoted text -
> >
> > > > - Show quoted text -
> >
> > > In the Windows Registry check:
> > > HKLM\Software\Microsoft\Office\Outlook\Addins
> > > \Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
> > > The value of LoadBehavior should be 3 for Outlook to load it.
> >
> > > In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the
> > > bottom, where it says "Manage", select "Disabled Items", Go. Does BCM
> > > show up? If so, enable it.- Hide quoted text -
> >
> > - Show quoted text -
>
> Run regedit.exe. But if your problem is fixed, don't bother.
>

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