Activation of Home and Student Trial Bill 3/4/2007 5:39:10 PM OK, this is REALLY frustrating!!! I downloaded the H&S 2007 trial and am ready to activate it. So, I bought a retail version of the product. When I use the activation feature, it claims the product key is invalid!! When I checked with "help", it said that the Activation Wizard will provide a telephone option -- but there is no such option! I can't continue on the activation screen without a valid key, and this stupid thing keeps claiming my key is invalid. It would help a LOT if the MS "help" would at least provide a website where you could track down the telephone number needed. Now what? I'm not going to purchase ANOTHER version, on-line, when I already have the retail DVD. Isn't there some way to activate this version? Or, do I have to install the DVD version over the trial version? Or, do I have to uninstall the trial version, and install the DVD version -- and if I do that, will I keep all the work I've done? P.S. This was supposed to be simple!! Why does MS have to make everything much harder than it needs to be?

Re: Activation of Home and Student Trial "Don MI <>" <d7macm8[ at ]hotmail.com> 3/4/2007 6:53:09 PM "Bill" <Bill[ at ]discussions.microsoft.com> wrote in message news:05569955-4DA8-4DE1-8EFA-AA64F758FC15[ at ]microsoft.com... [Quoted Text] > OK, this is REALLY frustrating!!! I downloaded the H&S 2007 trial and am > ready to activate it. So, I bought a retail version of the product. When > I > use the activation feature, it claims the product key is invalid!! > > When I checked with "help", it said that the Activation Wizard will > provide > a telephone option -- but there is no such option! I can't continue on > the > activation screen without a valid key, and this stupid thing keeps > claiming > my key is invalid. > > It would help a LOT if the MS "help" would at least provide a website > where > you could track down the telephone number needed. > > Now what? I'm not going to purchase ANOTHER version, on-line, when I > already have the retail DVD. Isn't there some way to activate this > version? > Or, do I have to install the DVD version over the trial version? Or, do I > have to uninstall the trial version, and install the DVD version -- and if > I > do that, will I keep all the work I've done? > > P.S. This was supposed to be simple!! Why does MS have to make everything > much harder than it needs to be? "Or, do I have to uninstall the trial version, and install the DVD version -- and if I do that, will I keep all the work I've done? " Yes, uninstall the trial version and then install the retail version. Uninstalling the trail version will not remove your data files. However, if you have some critical data files, you should back them up just protect yourself. Don

Re: Activation of Home and Student Trial "Lionel B. Dyck" <x-lbdyck[ at ]ca.astound.net-x> 3/4/2007 9:21:43 PM Don MI <> wrote: [Quoted Text] > "Bill" <Bill[ at ]discussions.microsoft.com> wrote in message > news:05569955-4DA8-4DE1-8EFA-AA64F758FC15[ at ]microsoft.com... >> OK, this is REALLY frustrating!!! I downloaded the H&S 2007 trial and am >> ready to activate it. So, I bought a retail version of the product. When >> I >> use the activation feature, it claims the product key is invalid!! >> >> When I checked with "help", it said that the Activation Wizard will >> provide >> a telephone option -- but there is no such option! I can't continue on >> the >> activation screen without a valid key, and this stupid thing keeps >> claiming >> my key is invalid. >> >> It would help a LOT if the MS "help" would at least provide a website >> where >> you could track down the telephone number needed. >> >> Now what? I'm not going to purchase ANOTHER version, on-line, when I >> already have the retail DVD. Isn't there some way to activate this >> version? >> Or, do I have to install the DVD version over the trial version? Or, do I >> have to uninstall the trial version, and install the DVD version -- and if >> I >> do that, will I keep all the work I've done? >> >> P.S. This was supposed to be simple!! Why does MS have to make everything >> much harder than it needs to be? > > "Or, do I have to uninstall the trial version, and install the DVD > version -- and if I do that, will I keep all the work I've done? " > > Yes, uninstall the trial version and then install the retail version. > Uninstalling the trail version will not remove your data files. However, if > you have some critical data files, you should back them up just protect > yourself. > > Don > I only had to install the new license codes when I upgraded from the H/S trial to the licensed product. But I did have a dickens of a time installing the trial as I had to uninstall all of the beta and found that I had to also uninstall the save as pdf addin which wasn't intuitive. -- Lionel B. Dyck <>< AIM ID: lbdyck Yahoo IM: lbdyck Homepage http://www.lbdsoftware.com/ Blog: http://randommgmt.blogspot.com/

Re: Activation of Home and Student Trial "Don MI <>" <d7macm8[ at ]hotmail.com> 3/5/2007 5:59:48 PM "Lionel B. Dyck" <x-lbdyck[ at ]ca.astound.net-x> wrote in message news:OstzcMqXHHA.992[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > Don MI <> wrote: >> "Bill" <Bill[ at ]discussions.microsoft.com> wrote in message >> news:05569955-4DA8-4DE1-8EFA-AA64F758FC15[ at ]microsoft.com... >>> OK, this is REALLY frustrating!!! I downloaded the H&S 2007 trial and >>> am >>> ready to activate it. So, I bought a retail version of the product. >>> When I >>> use the activation feature, it claims the product key is invalid!! >>> >>> When I checked with "help", it said that the Activation Wizard will >>> provide >>> a telephone option -- but there is no such option! I can't continue on >>> the >>> activation screen without a valid key, and this stupid thing keeps >>> claiming >>> my key is invalid. >>> >>> It would help a LOT if the MS "help" would at least provide a website >>> where >>> you could track down the telephone number needed. >>> >>> Now what? I'm not going to purchase ANOTHER version, on-line, when I >>> already have the retail DVD. Isn't there some way to activate this >>> version? >>> Or, do I have to install the DVD version over the trial version? Or, do >>> I >>> have to uninstall the trial version, and install the DVD version -- and >>> if I >>> do that, will I keep all the work I've done? >>> >>> P.S. This was supposed to be simple!! Why does MS have to make >>> everything >>> much harder than it needs to be? >> >> "Or, do I have to uninstall the trial version, and install the DVD >> version -- and if I do that, will I keep all the work I've done? " >> >> Yes, uninstall the trial version and then install the retail version. >> Uninstalling the trail version will not remove your data files. However, >> if you have some critical data files, you should back them up just >> protect yourself. >> >> Don >> > > I only had to install the new license codes when I upgraded from the H/S > trial to the licensed product. But I did have a dickens of a time > installing the trial as I had to uninstall all of the beta and found that > I had to also uninstall the save as pdf addin which wasn't intuitive. > > > -- > Lionel B. Dyck <>< > AIM ID: lbdyck Yahoo IM: lbdyck > Homepage http://www.lbdsoftware.com/ > Blog: http://randommgmt.blogspot.com/ The OP stated that he purchased a retail copy of Office 2007 vice purchasing the product code for the trail version. That he is trying to install the retail version is why I suggested he uninstall the trail. Don

Re: Activation of Home and Student Trial "Lionel B. Dyck" <x-lbdyck[ at ]ca.astound.net-x> 3/5/2007 6:05:40 PM Don MI <> wrote: [Quoted Text] > "Lionel B. Dyck" <x-lbdyck[ at ]ca.astound.net-x> wrote in message > news:OstzcMqXHHA.992[ at ]TK2MSFTNGP04.phx.gbl... >> Don MI <> wrote: >>> "Bill" <Bill[ at ]discussions.microsoft.com> wrote in message >>> news:05569955-4DA8-4DE1-8EFA-AA64F758FC15[ at ]microsoft.com... >>>> OK, this is REALLY frustrating!!! I downloaded the H&S 2007 trial and >>>> am >>>> ready to activate it. So, I bought a retail version of the product. >>>> When I >>>> use the activation feature, it claims the product key is invalid!! >>>> >>>> When I checked with "help", it said that the Activation Wizard will >>>> provide >>>> a telephone option -- but there is no such option! I can't continue on >>>> the >>>> activation screen without a valid key, and this stupid thing keeps >>>> claiming >>>> my key is invalid. >>>> >>>> It would help a LOT if the MS "help" would at least provide a website >>>> where >>>> you could track down the telephone number needed. >>>> >>>> Now what? I'm not going to purchase ANOTHER version, on-line, when I >>>> already have the retail DVD. Isn't there some way to activate this >>>> version? >>>> Or, do I have to install the DVD version over the trial version? Or, do >>>> I >>>> have to uninstall the trial version, and install the DVD version -- and >>>> if I >>>> do that, will I keep all the work I've done? >>>> >>>> P.S. This was supposed to be simple!! Why does MS have to make >>>> everything >>>> much harder than it needs to be? >>> "Or, do I have to uninstall the trial version, and install the DVD >>> version -- and if I do that, will I keep all the work I've done? " >>> >>> Yes, uninstall the trial version and then install the retail version. >>> Uninstalling the trail version will not remove your data files. However, >>> if you have some critical data files, you should back them up just >>> protect yourself. >>> >>> Don >>> >> I only had to install the new license codes when I upgraded from the H/S >> trial to the licensed product. But I did have a dickens of a time >> installing the trial as I had to uninstall all of the beta and found that >> I had to also uninstall the save as pdf addin which wasn't intuitive. >> >> >> -- >> Lionel B. Dyck <>< >> AIM ID: lbdyck Yahoo IM: lbdyck >> Homepage http://www.lbdsoftware.com/ >> Blog: http://randommgmt.blogspot.com/ > > The OP stated that he purchased a retail copy of Office 2007 vice purchasing > the product code for the trail version. That he is trying to install the > retail version is why I suggested he uninstall the trail. > > Don > > That is how I did it - I installed the trial and then purchased the retail from amazon and just installed the license code without doing a new install and it just worked. -- Lionel B. Dyck <>< AIM ID: lbdyck Yahoo IM: lbdyck Homepage http://www.lbdsoftware.com/ Blog: http://randommgmt.blogspot.com/