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Thread: Error 1311 missing source file

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Error 1311 missing source file
David 3/18/2007 9:45:03 PM
I am trying to reinstall Office as a hopeful solution to an Outlook problem
and whether I try to reinstall or repair, it stops about 105 into the process
saying:
Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd rom).
Why would it be looking for a file that obviously doesn't exist since it is
not on the CD. I searched the D drive and it does not exist there. And it
doesn't exist on the C drive either so it has never been part of Office as
Office has been functioning fine for a long time.

Is there a work around on this to bypass the error or does anyone know where
I can go get the file?
Dave
Re: Error 1311 missing source file
"JoAnn Paules" <jl_paules[ at ]hotmail.com> 3/18/2007 9:53:50 PM
A quick Google search yielded the following:
http://harrythompson.com/ZF561407.CAB.htm

I know nothing about this site so I would recommend scanning that file for
virii/bugs/etc before installing it.


--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"David" <David[ at ]discussions.microsoft.com> wrote in message
news:630612A3-8D8C-45A9-810B-13B1BA27BB8F[ at ]microsoft.com...
[Quoted Text]
>I am trying to reinstall Office as a hopeful solution to an Outlook problem
> and whether I try to reinstall or repair, it stops about 105 into the
> process
> saying:
> Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd rom).
> Why would it be looking for a file that obviously doesn't exist since it
> is
> not on the CD. I searched the D drive and it does not exist there. And
> it
> doesn't exist on the C drive either so it has never been part of Office as
> Office has been functioning fine for a long time.
>
> Is there a work around on this to bypass the error or does anyone know
> where
> I can go get the file?
> Dave

Re: Error 1311 missing source file
David 3/19/2007 10:29:05 AM
JoAnn and anyone else who sees this: thank you for the link and the advice to
check it with my virus program before installing. The file at this link has
11 virus and adware files on it. Definitely do not install it.

This is amazing. Why is a MS install cd that came with my computer asking
for a file on itself that is missing? Obviously this is common enough that
some jerk has exploited it as a device to infect everyone.

"JoAnn Paules" wrote:

[Quoted Text]
> A quick Google search yielded the following:
> http://harrythompson.com/ZF561407.CAB.htm
>
> I know nothing about this site so I would recommend scanning that file for
> virii/bugs/etc before installing it.
>
>
> --
>
> JoAnn Paules
> Microsoft MVP - Publisher
>
> How to ask a question
> http://support.microsoft.com/kb/555375
>
>
>
> "David" <David[ at ]discussions.microsoft.com> wrote in message
> news:630612A3-8D8C-45A9-810B-13B1BA27BB8F[ at ]microsoft.com...
> >I am trying to reinstall Office as a hopeful solution to an Outlook problem
> > and whether I try to reinstall or repair, it stops about 105 into the
> > process
> > saying:
> > Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd rom).
> > Why would it be looking for a file that obviously doesn't exist since it
> > is
> > not on the CD. I searched the D drive and it does not exist there. And
> > it
> > doesn't exist on the C drive either so it has never been part of Office as
> > Office has been functioning fine for a long time.
> >
> > Is there a work around on this to bypass the error or does anyone know
> > where
> > I can go get the file?
> > Dave
>
>
Re: Error 1311 missing source file
"JoAnn Paules" <jl_paules[ at ]hotmail.com> 3/19/2007 11:36:11 PM
My guess is that you started with a preinstalled version of Office but
bought the full version later - but not the same version.

I'm sorry that the link couldn't help. I honestly didn't know so I'm really
glad I warned you first and that you checked it. I will never recommend that
site again.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"David" <David[ at ]discussions.microsoft.com> wrote in message
news:66BD8631-EA7C-483B-8C83-B056EBDF8B3D[ at ]microsoft.com...
[Quoted Text]
> JoAnn and anyone else who sees this: thank you for the link and the advice
> to
> check it with my virus program before installing. The file at this link
> has
> 11 virus and adware files on it. Definitely do not install it.
>
> This is amazing. Why is a MS install cd that came with my computer asking
> for a file on itself that is missing? Obviously this is common enough
> that
> some jerk has exploited it as a device to infect everyone.
>
> "JoAnn Paules" wrote:
>
>> A quick Google search yielded the following:
>> http://harrythompson.com/ZF561407.CAB.htm
>>
>> I know nothing about this site so I would recommend scanning that file
>> for
>> virii/bugs/etc before installing it.
>>
>>
>> --
>>
>> JoAnn Paules
>> Microsoft MVP - Publisher
>>
>> How to ask a question
>> http://support.microsoft.com/kb/555375
>>
>>
>>
>> "David" <David[ at ]discussions.microsoft.com> wrote in message
>> news:630612A3-8D8C-45A9-810B-13B1BA27BB8F[ at ]microsoft.com...
>> >I am trying to reinstall Office as a hopeful solution to an Outlook
>> >problem
>> > and whether I try to reinstall or repair, it stops about 105 into the
>> > process
>> > saying:
>> > Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd
>> > rom).
>> > Why would it be looking for a file that obviously doesn't exist since
>> > it
>> > is
>> > not on the CD. I searched the D drive and it does not exist there.
>> > And
>> > it
>> > doesn't exist on the C drive either so it has never been part of Office
>> > as
>> > Office has been functioning fine for a long time.
>> >
>> > Is there a work around on this to bypass the error or does anyone know
>> > where
>> > I can go get the file?
>> > Dave
>>
>>

Re: Error 1311 missing source file
MeetingMountainMan 3/19/2007 11:47:00 PM
It is just the cd that came with the Dell system. It came loaded with the
full version. I guess we are just dead in the water and unable to get our
Outlook email problem solved. We can't get a fix in Outlook and can't even
reinstall Office. Some days I am not a big MS fan. Thanks for your help.
--
Dave


"JoAnn Paules" wrote:

[Quoted Text]
> My guess is that you started with a preinstalled version of Office but
> bought the full version later - but not the same version.
>
> I'm sorry that the link couldn't help. I honestly didn't know so I'm really
> glad I warned you first and that you checked it. I will never recommend that
> site again.
>
> --
>
> JoAnn Paules
> Microsoft MVP - Publisher
>
> How to ask a question
> http://support.microsoft.com/kb/555375
>
>
>
> "David" <David[ at ]discussions.microsoft.com> wrote in message
> news:66BD8631-EA7C-483B-8C83-B056EBDF8B3D[ at ]microsoft.com...
> > JoAnn and anyone else who sees this: thank you for the link and the advice
> > to
> > check it with my virus program before installing. The file at this link
> > has
> > 11 virus and adware files on it. Definitely do not install it.
> >
> > This is amazing. Why is a MS install cd that came with my computer asking
> > for a file on itself that is missing? Obviously this is common enough
> > that
> > some jerk has exploited it as a device to infect everyone.
> >
> > "JoAnn Paules" wrote:
> >
> >> A quick Google search yielded the following:
> >> http://harrythompson.com/ZF561407.CAB.htm
> >>
> >> I know nothing about this site so I would recommend scanning that file
> >> for
> >> virii/bugs/etc before installing it.
> >>
> >>
> >> --
> >>
> >> JoAnn Paules
> >> Microsoft MVP - Publisher
> >>
> >> How to ask a question
> >> http://support.microsoft.com/kb/555375
> >>
> >>
> >>
> >> "David" <David[ at ]discussions.microsoft.com> wrote in message
> >> news:630612A3-8D8C-45A9-810B-13B1BA27BB8F[ at ]microsoft.com...
> >> >I am trying to reinstall Office as a hopeful solution to an Outlook
> >> >problem
> >> > and whether I try to reinstall or repair, it stops about 105 into the
> >> > process
> >> > saying:
> >> > Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd
> >> > rom).
> >> > Why would it be looking for a file that obviously doesn't exist since
> >> > it
> >> > is
> >> > not on the CD. I searched the D drive and it does not exist there.
> >> > And
> >> > it
> >> > doesn't exist on the C drive either so it has never been part of Office
> >> > as
> >> > Office has been functioning fine for a long time.
> >> >
> >> > Is there a work around on this to bypass the error or does anyone know
> >> > where
> >> > I can go get the file?
> >> > Dave
> >>
> >>
>
>
Re: Error 1311 missing source file
"JoAnn Paules" <jl_paules[ at ]hotmail.com> 3/20/2007 12:25:30 AM
Have you completely uninstalled and then reinstalled?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"MeetingMountainMan" <MeetingMountainMan[ at ]discussions.microsoft.com> wrote in
message news:2AE4672E-1A96-4055-9194-C9FE4DFAE2B7[ at ]microsoft.com...
[Quoted Text]
> It is just the cd that came with the Dell system. It came loaded with the
> full version. I guess we are just dead in the water and unable to get our
> Outlook email problem solved. We can't get a fix in Outlook and can't
> even
> reinstall Office. Some days I am not a big MS fan. Thanks for your help.
> --
> Dave
>
>
> "JoAnn Paules" wrote:
>
>> My guess is that you started with a preinstalled version of Office but
>> bought the full version later - but not the same version.
>>
>> I'm sorry that the link couldn't help. I honestly didn't know so I'm
>> really
>> glad I warned you first and that you checked it. I will never recommend
>> that
>> site again.
>>
>> --
>>
>> JoAnn Paules
>> Microsoft MVP - Publisher
>>
>> How to ask a question
>> http://support.microsoft.com/kb/555375
>>
>>
>>
>> "David" <David[ at ]discussions.microsoft.com> wrote in message
>> news:66BD8631-EA7C-483B-8C83-B056EBDF8B3D[ at ]microsoft.com...
>> > JoAnn and anyone else who sees this: thank you for the link and the
>> > advice
>> > to
>> > check it with my virus program before installing. The file at this
>> > link
>> > has
>> > 11 virus and adware files on it. Definitely do not install it.
>> >
>> > This is amazing. Why is a MS install cd that came with my computer
>> > asking
>> > for a file on itself that is missing? Obviously this is common enough
>> > that
>> > some jerk has exploited it as a device to infect everyone.
>> >
>> > "JoAnn Paules" wrote:
>> >
>> >> A quick Google search yielded the following:
>> >> http://harrythompson.com/ZF561407.CAB.htm
>> >>
>> >> I know nothing about this site so I would recommend scanning that file
>> >> for
>> >> virii/bugs/etc before installing it.
>> >>
>> >>
>> >> --
>> >>
>> >> JoAnn Paules
>> >> Microsoft MVP - Publisher
>> >>
>> >> How to ask a question
>> >> http://support.microsoft.com/kb/555375
>> >>
>> >>
>> >>
>> >> "David" <David[ at ]discussions.microsoft.com> wrote in message
>> >> news:630612A3-8D8C-45A9-810B-13B1BA27BB8F[ at ]microsoft.com...
>> >> >I am trying to reinstall Office as a hopeful solution to an Outlook
>> >> >problem
>> >> > and whether I try to reinstall or repair, it stops about 105 into
>> >> > the
>> >> > process
>> >> > saying:
>> >> > Error 1311 Source file not found D:\ZF561407.CAB (D being the OEM cd
>> >> > rom).
>> >> > Why would it be looking for a file that obviously doesn't exist
>> >> > since
>> >> > it
>> >> > is
>> >> > not on the CD. I searched the D drive and it does not exist there.
>> >> > And
>> >> > it
>> >> > doesn't exist on the C drive either so it has never been part of
>> >> > Office
>> >> > as
>> >> > Office has been functioning fine for a long time.
>> >> >
>> >> > Is there a work around on this to bypass the error or does anyone
>> >> > know
>> >> > where
>> >> > I can go get the file?
>> >> > Dave
>> >>
>> >>
>>
>>

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