Office 2007 trial version issues hobonc 12/6/2008 1:15:01 AM Can someone tell me how to kill Microsoft? I was using Office 2004 and wanted to download a template that would only use Off 2007 so I agreed to the trial version. I let it expire and then couldn't access the old version. I went ahead and coughed up the $150 for the new version but after download recieved an error mess. when I tried to run it. (Can't remember exactly what it was, it was something about a patch not found or s'n.) I saw something about the old power point being incompatible so I removed all the 2004 Office. I got ticked and demanded M-soft help or refund my $$, they chose the latter. I am unable to remove trial version which is probably the problem. I don't mind repurchasing software but want to remove trial version 1st. I saw in these posts where I had to delete the temp files and I found a temp folder in my c drive. I deleted it and rebooted but still can't remove trial version from control panel/add-remove programs. Is there another temp file folder somewhere else? I'm fairly dumb on the computer so help guide me if so. Also, should I restore that temp folder? ANY help will be appreciated and I may even let MS live. thanks in advance.

Re: Office 2007 trial version issues "Peter Foldes" <okf122[ at ]hotmail.com> 12/6/2008 4:36:08 AM http://support.microsoft.com/kb/928218/en-us -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "hobonc" <hobonc[ at ]discussions.microsoft.com> wrote in message news:85383FAE-2468-4FEB-9072-479BFCC48DD3[ at ]microsoft.com... [Quoted Text] > Can someone tell me how to kill Microsoft? I was using Office 2004 and wanted > to download a template that would only use Off 2007 so I agreed to the trial > version. I let it expire and then couldn't access the old version. I went > ahead and coughed up the $150 for the new version but after download recieved > an error mess. when I tried to run it. (Can't remember exactly what it was, > it was something about a patch not found or s'n.) I saw something about the > old power point being incompatible so I removed all the 2004 Office. I got > ticked and demanded M-soft help or refund my $$, they chose the latter. I am > unable to remove trial version which is probably the problem. I don't mind > repurchasing software but want to remove trial version 1st. I saw in these > posts where I had to delete the temp files and I found a temp folder in my c > drive. I deleted it and rebooted but still can't remove trial version from > control panel/add-remove programs. Is there another temp file folder > somewhere else? I'm fairly dumb on the computer so help guide me if so. Also, > should I restore that temp folder? ANY help will be appreciated and I may > even let MS live. thanks in advance.

Re: Office 2007 trial version issues "DL" <address[ at ]invalid> 12/6/2008 8:41:12 AM http://support.microsoft.com/kb/928218/en-us As to whether you are capable of following the instructions, only you know that I'd suggest printing them out PS You dont delete the Temp Folder, you delete the files contained within the Temp Folder Running Disk Cleanup and selecting the appropriate options will also delete temp files. "hobonc" <hobonc[ at ]discussions.microsoft.com> wrote in message news:85383FAE-2468-4FEB-9072-479BFCC48DD3[ at ]microsoft.com... [Quoted Text] > Can someone tell me how to kill Microsoft? I was using Office 2004 and > wanted > to download a template that would only use Off 2007 so I agreed to the > trial > version. I let it expire and then couldn't access the old version. I went > ahead and coughed up the $150 for the new version but after download > recieved > an error mess. when I tried to run it. (Can't remember exactly what it > was, > it was something about a patch not found or s'n.) I saw something about > the > old power point being incompatible so I removed all the 2004 Office. I got > ticked and demanded M-soft help or refund my $$, they chose the latter. I > am > unable to remove trial version which is probably the problem. I don't mind > repurchasing software but want to remove trial version 1st. I saw in these > posts where I had to delete the temp files and I found a temp folder in my > c > drive. I deleted it and rebooted but still can't remove trial version from > control panel/add-remove programs. Is there another temp file folder > somewhere else? I'm fairly dumb on the computer so help guide me if so. > Also, > should I restore that temp folder? ANY help will be appreciated and I may > even let MS live. thanks in advance.

RE: Office 2007 trial version issues hobonc 12/7/2008 3:28:01 AM It looks like that let me remove it. Some of the files in step 1 wouldn't delete and said Patch Package could not be opened, verify that it still exists and can be accessed but I just skipped them and followed the rest of the steps. I'll come back and let ya know if the reinstall went ok (as soon as I get the courage to try it, lol) -- hobonc "hobonc" wrote: [Quoted Text] > Can someone tell me how to kill Microsoft? I was using Office 2004 and wanted > to download a template that would only use Off 2007 so I agreed to the trial > version. I let it expire and then couldn't access the old version. I went > ahead and coughed up the $150 for the new version but after download recieved > an error mess. when I tried to run it. (Can't remember exactly what it was, > it was something about a patch not found or s'n.) I saw something about the > old power point being incompatible so I removed all the 2004 Office. I got > ticked and demanded M-soft help or refund my $$, they chose the latter. I am > unable to remove trial version which is probably the problem. I don't mind > repurchasing software but want to remove trial version 1st. I saw in these > posts where I had to delete the temp files and I found a temp folder in my c > drive. I deleted it and rebooted but still can't remove trial version from > control panel/add-remove programs. Is there another temp file folder > somewhere else? I'm fairly dumb on the computer so help guide me if so. Also, > should I restore that temp folder? ANY help will be appreciated and I may > even let MS live. thanks in advance.

RE: Office 2007 trial version issues hobonc 12/7/2008 11:05:01 PM I was able to reinstall old version of office....thanks a million guys! -- hobonc "hobonc" wrote: [Quoted Text] > Can someone tell me how to kill Microsoft? I was using Office 2004 and wanted > to download a template that would only use Off 2007 so I agreed to the trial > version. I let it expire and then couldn't access the old version. I went > ahead and coughed up the $150 for the new version but after download recieved > an error mess. when I tried to run it. (Can't remember exactly what it was, > it was something about a patch not found or s'n.) I saw something about the > old power point being incompatible so I removed all the 2004 Office. I got > ticked and demanded M-soft help or refund my $$, they chose the latter. I am > unable to remove trial version which is probably the problem. I don't mind > repurchasing software but want to remove trial version 1st. I saw in these > posts where I had to delete the temp files and I found a temp folder in my c > drive. I deleted it and rebooted but still can't remove trial version from > control panel/add-remove programs. Is there another temp file folder > somewhere else? I'm fairly dumb on the computer so help guide me if so. Also, > should I restore that temp folder? ANY help will be appreciated and I may > even let MS live. thanks in advance.

RE: Office 2007 trial version issues hobonc 12/7/2008 11:06:00 PM I was able to reinstall old version.....thanks a million guys. -- hobonc "hobonc" wrote: [Quoted Text] > It looks like that let me remove it. Some of the files in step 1 wouldn't > delete and said Patch Package could not be opened, verify that it still > exists and can be accessed but I just skipped them and followed the rest of > the steps. I'll come back and let ya know if the reinstall went ok (as soon > as I get the courage to try it, lol) > -- > hobonc > > > "hobonc" wrote: > > > Can someone tell me how to kill Microsoft? I was using Office 2004 and wanted > > to download a template that would only use Off 2007 so I agreed to the trial > > version. I let it expire and then couldn't access the old version. I went > > ahead and coughed up the $150 for the new version but after download recieved > > an error mess. when I tried to run it. (Can't remember exactly what it was, > > it was something about a patch not found or s'n.) I saw something about the > > old power point being incompatible so I removed all the 2004 Office. I got > > ticked and demanded M-soft help or refund my $$, they chose the latter. I am > > unable to remove trial version which is probably the problem. I don't mind > > repurchasing software but want to remove trial version 1st. I saw in these > > posts where I had to delete the temp files and I found a temp folder in my c > > drive. I deleted it and rebooted but still can't remove trial version from > > control panel/add-remove programs. Is there another temp file folder > > somewhere else? I'm fairly dumb on the computer so help guide me if so. Also, > > should I restore that temp folder? ANY help will be appreciated and I may > > even let MS live. thanks in advance.