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Thread: Office 2007 Unusable in Limited User Account

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Office 2007 Unusable in Limited User Account
"Daddy" <daddy[ at ]invalid.invalid> 11/28/2008 5:17:39 AM
<sigh>...I thought I had this problem licked, but I was wrong.

I use Windows XP Home SP 3. I installed portions of Office Enterprise 2007 (Word, Excel and Outlook) from my Administrator account. I used the software in my Administrator account for a few days, and everything was going well. Then I switched back to my Limited User account.

In the Limited User account, each and every time I start Word or Excel, Office Enterprise 2007 wants to configure itself. This process lasts about 5 minutes. (I haven't used Outlook yet in the Limited User account.)

Since the problem only manifests in the Limited User account, I thought there might an issue somehow with permissions. I switched back to my Administrator account, completely uninstalled Office, and then installed SubInAcl and reset my registry permissions. After that, I installed Office 2007 again (Word, Excel and Outlook.) I switched back to my Limited User account and...you guessed it...same problem. Every time I start Word or Excel, Office 2007 spends 5 minutes configuring itself. Since I use Office just about every day, this behavior is not acceptable.

As a result, I have gone back to using my Administtator account for day-to-day computing, which is not an ideal situation. If anyone can help me to solve this problem I'll be very grateful.

Daddy
Re: Office 2007 Unusable in Limited User Account
"DL" <address[ at ]invalid> 11/28/2008 11:23:53 AM
As I understand it Office 2007 needs to be installed on an account that has
administrative permissions - That doesnt mean that you use the administrator
account, just that the account used has appropriate permissions

"Daddy" <daddy[ at ]invalid.invalid> wrote in message
news:efOofiRUJHA.4452[ at ]TK2MSFTNGP03.phx.gbl...
<sigh>...I thought I had this problem licked, but I was wrong.

I use Windows XP Home SP 3. I installed portions of Office Enterprise 2007
(Word, Excel and Outlook) from my Administrator account. I used the software
in my Administrator account for a few days, and everything was going well.
Then I switched back to my Limited User account.

In the Limited User account, each and every time I start Word or Excel,
Office Enterprise 2007 wants to configure itself. This process lasts about 5
minutes. (I haven't used Outlook yet in the Limited User account.)

Since the problem only manifests in the Limited User account, I thought
there might an issue somehow with permissions. I switched back to my
Administrator account, completely uninstalled Office, and then installed
SubInAcl and reset my registry permissions. After that, I installed Office
2007 again (Word, Excel and Outlook.) I switched back to my Limited User
account and...you guessed it...same problem. Every time I start Word or
Excel, Office 2007 spends 5 minutes configuring itself. Since I use Office
just about every day, this behavior is not acceptable.

As a result, I have gone back to using my Administtator account for
day-to-day computing, which is not an ideal situation. If anyone can help me
to solve this problem I'll be very grateful.

Daddy


Re: Office 2007 Unusable in Limited User Account
"Daddy" <daddy[ at ]invalid.invalid> 11/29/2008 5:48:01 AM
Well, this is really disappointing. It's a shame that two Microsoft products -- Office 2007 and Windows XP -- can't work together.

As I previously said, resetting registry permissions with SubInAcl didn't help.

Applying MSKB 911682 didn't help. ("Windows Installer-related event IDs are logged in the Applications Log when you start an Office program")

Completely uninstalling and reinstalling Office (with security software turned off, of course) made no difference.

Resetting permissions on Office registry keys did nothing.

Office 2007 is not practical to use in a Limited User account on XP Home.

Now I must choose between using Office in Administrator accounts exclusively, forgoing the increased security afforded by the Limited User account, or using OpenOffice, which works just fine in a Limited User account. Since I am unwilling to give the children Administrator accounts, it looks like they're going to be using OpenOffice.

Daddy

"Daddy" <daddy[ at ]invalid.invalid> wrote in message news:efOofiRUJHA.4452[ at ]TK2MSFTNGP03.phx.gbl...
<sigh>...I thought I had this problem licked, but I was wrong.

I use Windows XP Home SP 3. I installed portions of Office Enterprise 2007 (Word, Excel and Outlook) from my Administrator account. I used the software in my Administrator account for a few days, and everything was going well. Then I switched back to my Limited User account.

In the Limited User account, each and every time I start Word or Excel, Office Enterprise 2007 wants to configure itself. This process lasts about 5 minutes. (I haven't used Outlook yet in the Limited User account.)

Since the problem only manifests in the Limited User account, I thought there might an issue somehow with permissions. I switched back to my Administrator account, completely uninstalled Office, and then installed SubInAcl and reset my registry permissions. After that, I installed Office 2007 again (Word, Excel and Outlook.) I switched back to my Limited User account and...you guessed it...same problem. Every time I start Word or Excel, Office 2007 spends 5 minutes configuring itself. Since I use Office just about every day, this behavior is not acceptable.

As a result, I have gone back to using my Administtator account for day-to-day computing, which is not an ideal situation. If anyone can help me to solve this problem I'll be very grateful.

Daddy

WORKAROUND: Office 2007 Unusable in Limited User Account
"Daddy" <daddy[ at ]invalid.invalid> 12/8/2008 6:18:44 AM
This is not a solution to my problem, but it is a workaround:

Since Office 2007 is forever wanting to reinstall itself in the Limited User account, I looked for some kind of installation log. Bingo, The installation log has this filename:

SetupExe([date-of-install][hexadecimel number]).log .

Reading the installation log it is obvious that some process is calling this setup file:

%program files%\common files\microsoft shared\office12\Office Setup Controller\SETUP.EXE .

I renamed SETUP.EXE to SETUP.EX_ and the problem vanished.

I may have to rename SETUP.EX_ if I want to add or remove Office features, or if I need to repair Office, and it remains to be seen whether I'll be able to update Office through Microsoft Update. But for at least now Office 2007 has stopped trying to reinstall itself in the Limited User account every time it starts.

I'll investigate this problem further as I have time, however, Open Office works without a hitch in the Limited User account, so that's what my Limited Users are using now..

I got my copy of Office 2007 under the Home Use Program, so I only paid a nominal amount for it. Had I paid full price I would be angry with this mess. As it is I'm just bemused that Microsoft seems to have hoisted itself with its own petard.

Daddy

"Daddy" <daddy[ at ]invalid.invalid> wrote in message news:uSIHHYeUJHA.5860[ at ]TK2MSFTNGP02.phx.gbl...
Well, this is really disappointing. It's a shame that two Microsoft products -- Office 2007 and Windows XP -- can't work together.

As I previously said, resetting registry permissions with SubInAcl didn't help.

Applying MSKB 911682 didn't help. ("Windows Installer-related event IDs are logged in the Applications Log when you start an Office program")

Completely uninstalling and reinstalling Office (with security software turned off, of course) made no difference.

Resetting permissions on Office registry keys did nothing.

Office 2007 is not practical to use in a Limited User account on XP Home.

Now I must choose between using Office in Administrator accounts exclusively, forgoing the increased security afforded by the Limited User account, or using OpenOffice, which works just fine in a Limited User account. Since I am unwilling to give the children Administrator accounts, it looks like they're going to be using OpenOffice.

Daddy

"Daddy" <daddy[ at ]invalid.invalid> wrote in message news:efOofiRUJHA.4452[ at ]TK2MSFTNGP03.phx.gbl...
<sigh>...I thought I had this problem licked, but I was wrong.

I use Windows XP Home SP 3. I installed portions of Office Enterprise 2007 (Word, Excel and Outlook) from my Administrator account. I used the software in my Administrator account for a few days, and everything was going well. Then I switched back to my Limited User account.

In the Limited User account, each and every time I start Word or Excel, Office Enterprise 2007 wants to configure itself. This process lasts about 5 minutes. (I haven't used Outlook yet in the Limited User account.)

Since the problem only manifests in the Limited User account, I thought there might an issue somehow with permissions. I switched back to my Administrator account, completely uninstalled Office, and then installed SubInAcl and reset my registry permissions. After that, I installed Office 2007 again (Word, Excel and Outlook.) I switched back to my Limited User account and...you guessed it...same problem. Every time I start Word or Excel, Office 2007 spends 5 minutes configuring itself. Since I use Office just about every day, this behavior is not acceptable.

As a result, I have gone back to using my Administtator account for day-to-day computing, which is not an ideal situation. If anyone can help me to solve this problem I'll be very grateful.

Daddy


Re: Office 2007 Unusable in Limited User Account
Pade <Pade.3l47zc[ at ]DoNotSpam.com> 12/28/2008 5:25:55 AM
Hello y'all,

I have been dealing with this issue for three months and I have not given it any thought until I had to rebuild my machine to give it to someone else. following on everyone's leads here, it is definately access rights permissions on certain registry folders for the Administrators groups as well as the system account. I did a search for 'HKEY_CLASSES_ROOT\.pip\' problem that appeared in the application logs and this is the result. Here's the link:

http://support.microsoft.com/kb/911682

Problem description:
--------
Event ID: 1001
Event Source: MsiInstaller
Description:
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature 'WORDFILES'
failed during request for component '{8E46FEFA-D973-6294-B305-E968CEDFFCB9}'Event ID: 1015
Event Source: MsiInstaller
Description:
Failed to connect to server. Error: 0x80004001Event ID: 1004
Event Source: MsiInstaller
Description:
Detection of product '{90120409-6000-11D3-8CFE-0050048383C9}', feature
'ProductFiles', component '{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}' failed. The
resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.Event ID: 1000
Event Source: MsiInstaller
Description:
No installer is running when launching the applications
-----------------

Solution:

Note You can perform this procedure on a Terminal Server console or on the local computer, depending on the location on which the Office program is installed
Start a Terminal Server client session, and then log on as a user.

Note If you have installed the Office product on the local computer, go to step 2.
Click Start, click Run, type regedit in the Open box, and then click OK.
In the left pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer
On the Edit menu, click Permissions.
In the permissions for Installer dialog box, click Administrators in the Group or user names list, and then make sure that the Full Control permission is set for the Administrators group. If this permission is not set, click to select the Full Control check box under Allow.
Click OK.
Repeat steps 5 through 6 for the SYSTEM group.
Repeat steps 5 through 6 for the Everyone group. Verify that only the Read permission is set for the Everyone group. If this permission is not set, click to select the Read check box under Allow.
Repeat steps 4 through 8 for the following registry subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Compo
HKEY_CLASSES_ROOT
HKEY_CLASSES_ROOT\.pip
HKEY_CLASSES_ROOT\Installer
HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Classes
Clear the Application log, start the Office program, and then see whether you receive the event IDs that are mentioned in the “Symptoms” section.
If you still receive event ID 1004, delete the UsrClass.dat and UsrClass.dat.log files for every user on the terminal server or on the local computer. To do this, follow these steps:
Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
In the left pane, locate and then click the following folder:
Drive:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\Windows
NoteDrive represents the drive letter for the hard disk drive partition on which Windows is installed.

This Windows folder is in a hidden folder. To view the Windows folder, you must configure the folder settings to display hidden files and folders. If you cannot locate the Windows folder, verify that the folder settings on the computer are configured to display hidden files and folders. To do this, follow these steps:
On the Tools menu, click Folder Options.
In the Folder Options dialog box, click the View tab.
Under Hidden files and folders, click Show hidden files and folders, and then click OK.
Verify that the Windows folder is now available.
In the right pane, right-click UsrClass.dat, and then click Delete.
Click Yes when you are prompted to confirm the file deletion.
Repeat steps 3 and 4 for the UsrClass.dat.log file.
Start the Office program, and then verify that the event IDs that are mentioned in the "Symptoms" section are not logged in Application log.
Back to the top

--------------------------------------------------------------------------------

APPLIES TO
Microsoft Office Professional Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Office Student and Teacher Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Office Basic Edition 2003
Microsoft Office XP Professional
Microsoft Office XP Small Business Edition
Microsoft Office XP Standard Edition
Microsoft Office XP Standard Edition for Students and Teachers
Microsoft Office 2000 Premium Edition
Microsoft Office 2000 Professional Edition
Microsoft Office 2000 Standard Edition
Microsoft Office 2000 Small Business Edition -- Pade ------------------------------------------------------------------------ Pade's Profile: http://forums.techarena.in/members/pade.htm View this thread: http://forums.techarena.in/office-setup/1078878.htm http://forums.techarena.in
Re: Office 2007 Unusable in Limited User Account
"Daddy" <daddy[ at ]invalid.invalid> 12/29/2008 4:11:36 AM
Hi Pade:

Have you actually tried that solution?

I know about the MSKB article...been there, done that...it did not solve my problem. Nor does it address the issue of type libraries in Excel 2007 (stdole32.tlb). I haven't even attempted to run Outlook 2007 in Limited User accounts.

It certainly is an issue with registry permissions. So far, I have found no solution for XP Home. Microsoft appears to have shot itself in the foot this time. My Limited Users are using OpenOffice.

[OT: Office 2007 Enterprise does work in an Administrator account, but not without a separate set of problems. I would advise anyone offered Office 2007 Enterprise under the Home Use Program to think twice, particularly if they have XP Home.]

Daddy

"Pade" <Pade.3l47zc[ at ]DoNotSpam.com> wrote in message news:Pade.3l47zc[ at ]DoNotSpam.com...
[Quoted Text]
>
> Hello y'all,
>
> I have been dealing with this issue for three months and I have not
> given it any thought until I had to rebuild my machine to give it to
> someone else. following on everyone's leads here, it is definately
> access rights permissions on certain registry folders for the
> Administrators groups as well as the system account. I did a search for
> 'HKEY_CLASSES_ROOT\.pip\' problem that appeared in the application logs
> and this is the result. Here's the link:
>
> http://support.microsoft.com/kb/911682
>
> Problem description:
> --------
> Event ID: 1001
> Event Source: MsiInstaller
> Description:
> Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature
> 'WORDFILES'
> failed during request for component
> '{8E46FEFA-D973-6294-B305-E968CEDFFCB9}'Event ID: 1015
> Event Source: MsiInstaller
> Description:
> Failed to connect to server. Error: 0x80004001Event ID: 1004
> Event Source: MsiInstaller
> Description:
> Detection of product '{90120409-6000-11D3-8CFE-0050048383C9}', feature
>
> 'ProductFiles', component '{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}'
> failed. The
> resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.Event ID: 1000
> Event Source: MsiInstaller
> Description:
> No installer is running when launching the applications
> -----------------
>
> Solution:
>
> Note You can perform this procedure on a Terminal Server console or on
> the local computer, depending on the location on which the Office
> program is installed
> Start a Terminal Server client session, and then log on as a user.
>
> Note If you have installed the Office product on the local computer, go
> to step 2.
> Click Start, click Run, type regedit in the Open box, and then click
> OK.
> In the left pane, locate and then click the following registry subkey:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer
> On the Edit menu, click Permissions.
> In the permissions for Installer dialog box, click Administrators in
> the Group or user names list, and then make sure that the Full Control
> permission is set for the Administrators group. If this permission is
> not set, click to select the Full Control check box under Allow.
> Click OK.
> Repeat steps 5 through 6 for the SYSTEM group.
> Repeat steps 5 through 6 for the Everyone group. Verify that only the
> Read permission is set for the Everyone group. If this permission is not
> set, click to select the Read check box under Allow.
> Repeat steps 4 through 8 for the following registry subkeys:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Compo
> HKEY_CLASSES_ROOT
> HKEY_CLASSES_ROOT\.pip
> HKEY_CLASSES_ROOT\Installer
> HKEY_CLASSES_ROOT\Installer\Components
> HKEY_CURRENT_USER\Software\Classes
> Clear the Application log, start the Office program, and then see
> whether you receive the event IDs that are mentioned in the “Symptoms”
> section.
> If you still receive event ID 1004, delete the UsrClass.dat and
> UsrClass.dat.log files for every user on the terminal server or on the
> local computer. To do this, follow these steps:
> Click Start, point to Programs, point to Accessories, and then click
> Windows Explorer.
> In the left pane, locate and then click the following folder:
> Drive:\Documents and Settings\USERNAME\Local Settings\Application
> Data\Microsoft\Windows
> NoteDrive represents the drive letter for the hard disk drive partition
> on which Windows is installed.
>
> This Windows folder is in a hidden folder. To view the Windows folder,
> you must configure the folder settings to display hidden files and
> folders. If you cannot locate the Windows folder, verify that the folder
> settings on the computer are configured to display hidden files and
> folders. To do this, follow these steps:
> On the Tools menu, click Folder Options.
> In the Folder Options dialog box, click the View tab.
> Under Hidden files and folders, click Show hidden files and folders,
> and then click OK.
> Verify that the Windows folder is now available.
> In the right pane, right-click UsrClass.dat, and then click Delete.
> Click Yes when you are prompted to confirm the file deletion.
> Repeat steps 3 and 4 for the UsrClass.dat.log file.
> Start the Office program, and then verify that the event IDs that are
> mentioned in the "Symptoms" section are not logged in Application log.
> Back to the top
>
> --------------------------------------------------------------------------------
>
> APPLIES TO
> Microsoft Office Professional Edition 2003
> Microsoft Office Standard Edition 2003
> Microsoft Office Student and Teacher Edition 2003
> Microsoft Office Small Business Edition 2003
> Microsoft Office Basic Edition 2003
> Microsoft Office XP Professional
> Microsoft Office XP Small Business Edition
> Microsoft Office XP Standard Edition
> Microsoft Office XP Standard Edition for Students and Teachers
> Microsoft Office 2000 Premium Edition
> Microsoft Office 2000 Professional Edition
> Microsoft Office 2000 Standard Edition
> Microsoft Office 2000 Small Business Edition
>
>
> --
> Pade
> ------------------------------------------------------------------------
> Pade's Profile: http://forums.techarena.in/members/pade.htm
> View this thread: http://forums.techarena.in/office-setup/1078878.htm
>
> http://forums.techarena.in
>
>
Re: Office 2007 Unusable in Limited User Account
2007fanfoe[ at ]gmail.com 12/29/2008 10:15:25 AM
Hi Daddy,

I didn't experience it. Maybe because I created limited users after
2007 installation. Will it be?

Regards,

Fanfoe


On Dec 29, 1:11 am, "Daddy" <da...[ at ]invalid.invalid> wrote:
[Quoted Text]
> Hi Pade:
>
> Have you actually tried that solution?
>
> I know about the MSKB article...been there, done that...it did not solve my problem. Nor does it address the issue of type libraries in Excel 2007 (stdole32.tlb). I haven't even attempted to run Outlook 2007 in Limited User accounts.
>
> It certainly is an issue with registry permissions. So far, I have found no solution for XP Home. Microsoft appears to have shot itself in the foot this time. My Limited Users are using OpenOffice.
>
> [OT: Office 2007 Enterprise does work in an Administrator account, but not without a separate set of problems. I would advise anyone offered Office 2007 Enterprise under the Home Use Program to think twice, particularly if they have XP Home.]
>
> Daddy
>
>
>
> "Pade" <Pade.3l4...[ at ]DoNotSpam.com> wrote in messagenews:Pade.3l47zc[ at ]DoNotSpam.com...
>
> > Hello y'all,
>
> > I have been dealing with this issue for three months and I have not
> > given it any thought until I had to rebuild my machine to give it to
> > someone else.  following on everyone's leads here,  it is definately
> > access rights permissions on certain registry folders for the
Re: Office 2007 Unusable in Limited User Account
"Daddy" <daddy[ at ]invalid.invalid> 12/29/2008 3:22:11 PM
Thus far in my research, the only users I have come across who do not
experience this issue are those who installed Office 2007 Enterprise after a
clean install of Windows. Prior to this drastic step, they had either
upgraded a pre-existing version of Office or installed Office 2007
Enterprise after having removed a previous installation of Office. (I
removed Office XP prior to installing Office 2007 Enterprise.)

You did not mention which version of Windows you have. I can only speak from
experience for Windows XP Home. Other versions of Windows may yield
different results.

This work-around prevents continual re-installing: Rename this file --

C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup
Controller\SETUP.EXE

to SETUP.EX_

This prevents the Office 2007 setup routine from starting. You'll need to
rename the file back to SETUP.EXE whenever you need to invoke a setup
operation, viz. when adding or removing features, when repairing an Office
installation, and (probably) when installing updates.

Daddy

<2007fanfoe[ at ]gmail.com> wrote in message
news:2b47c1e9-9749-43e4-a94d-5daf89d80159[ at ]20g2000yqt.googlegroups.com...
Hi Daddy,

I didn't experience it. Maybe because I created limited users after
2007 installation. Will it be?

Regards,

Fanfoe


On Dec 29, 1:11 am, "Daddy" <da...[ at ]invalid.invalid> wrote:
[Quoted Text]
> Hi Pade:
>
> Have you actually tried that solution?
>
> I know about the MSKB article...been there, done that...it did not solve
> my problem. Nor does it address the issue of type libraries in Excel 2007
> (stdole32.tlb). I haven't even attempted to run Outlook 2007 in Limited
> User accounts.
>
> It certainly is an issue with registry permissions. So far, I have found
> no solution for XP Home. Microsoft appears to have shot itself in the foot
> this time. My Limited Users are using OpenOffice.
>
> [OT: Office 2007 Enterprise does work in an Administrator account, but not
> without a separate set of problems. I would advise anyone offered Office
> 2007 Enterprise under the Home Use Program to think twice, particularly if
> they have XP Home.]
>
> Daddy
>
>
>
> "Pade" <Pade.3l4...[ at ]DoNotSpam.com> wrote in
> messagenews:Pade.3l47zc[ at ]DoNotSpam.com...
>
> > Hello y'all,
>
> > I have been dealing with this issue for three months and I have not
> > given it any thought until I had to rebuild my machine to give it to
> > someone else. following on everyone's leads here, it is definately
> > access rights permissions on certain registry folders for the


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