On Feb 14, 9:06 am, Allen Davis <allen.da...[ at ]bcm.com> wrote:
[Quoted Text] > Many of our contacts have assistant's and would like emails to go to both > email addresses. Where do I enter the assistant's email address and how can > I copy the assistant with email campaigns? > -- > Allen Davis > Businness Contact Manager User
I think your best bet is to add the assistant as another Business Contact, and include that Contact in the campaign. That way BCM will also track emails from the assistant, should they send you such. If both contacts are then children of a single Account, you can see all communications with both principal and assistant in the parent Account's history.
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