Upgrading from BCM 2003 Harold Naparst 1/31/2007 6:36:00 PM We have been using BCM for Office 2003. We have several hundred business contacts. Now I have upgraded to Office 2007 with BCM. In order to do this, I had to first remove the old BCM. Otherwise, Outlook would not start. Now I can't seem to find the old database that worked with BCM for Office 2003. Is there an upgrade path, or do I have to retype all the hundreds of contacts in again?

RE: Upgrading from BCM 2003 BCM TEAM MEMBER 1/31/2007 7:49:00 PM When you startup Outlook 2007 with BCM , BCM should try to detect your old 2003 database as part of initial configuration. "Harold Naparst" wrote: [Quoted Text] > We have been using BCM for Office 2003. > We have several hundred business contacts. > Now I have upgraded to Office 2007 with BCM. > In order to do this, I had to first remove the > old BCM. Otherwise, Outlook would not start. > > Now I can't seem to find the old database that > worked with BCM for Office 2003. Is there an > upgrade path, or do I have to retype all the > hundreds of contacts in again?

RE: Upgrading from BCM 2003 Harold Naparst 1/31/2007 8:40:00 PM This did not happen. What happened instead was that Outlook refused to start, sent a message to Microsoft, and then quit. This was the case on two separate clients. In order to install BCM 2007, I uninstalled BCM2003. Is there a way to do a manual upgrade, now that BCM 2007 is installed? "BCM TEAM MEMBER" wrote: [Quoted Text] > When you startup Outlook 2007 with BCM , BCM should try to detect your old > 2003 database as part of initial configuration. > > "Harold Naparst" wrote: > > > We have been using BCM for Office 2003. > > We have several hundred business contacts. > > Now I have upgraded to Office 2007 with BCM. > > In order to do this, I had to first remove the > > old BCM. Otherwise, Outlook would not start. > > > > Now I can't seem to find the old database that > > worked with BCM for Office 2003. Is there an > > upgrade path, or do I have to retype all the > > hundreds of contacts in again?

Re: Upgrading from BCM 2003 "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> 1/31/2007 10:04:15 PM Please verify that BCM for Outlook 2003 is uninstalled and BCM for Outlook 2007 is installed. You can do that by going to Add/Remove program and check Business Contact Manager for Outlook 2007 entry. I would recommend following steps: 1. Right Click Outlook in Start Menu and Click Properties. 2. Click Show Profiles 3. Choose the Outlook Profile you are using and Click Properties. 4. Click Data Files, look for Business Contact Manager entry and click Remove. It seems Outlook profile might have stale entry from Outlook BCM 2003. 5. Now close these dialogs 6. Start Outlook. 7. Click Help->Configure Business Contact Manager (if this menu is not available then you might not have BCM for Outlook 2007 installed) 8. It will launch the wizard. Click the adavnced option. It will give you option to choose your old database. The process will migrate the database to new format and also save a backup of old in case you need to revert back, 9. Complete the wizard. I hope this helps. -- Mukesh Agarwal [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "Harold Naparst" <HaroldNaparst[ at ]discussions.microsoft.com> wrote in message news:354E2488-5C86-4A3D-A957-600E58A684C1[ at ]microsoft.com... [Quoted Text] > This did not happen. What happened instead was that > Outlook refused to start, sent a message to Microsoft, > and then quit. This was the case on two separate clients. > > In order to install BCM 2007, I uninstalled BCM2003. > > Is there a way to do a manual upgrade, now that BCM 2007 > is installed? > > "BCM TEAM MEMBER" wrote: > >> When you startup Outlook 2007 with BCM , BCM should try to detect your >> old >> 2003 database as part of initial configuration. >> >> "Harold Naparst" wrote: >> >> > We have been using BCM for Office 2003. >> > We have several hundred business contacts. >> > Now I have upgraded to Office 2007 with BCM. >> > In order to do this, I had to first remove the >> > old BCM. Otherwise, Outlook would not start. >> > >> > Now I can't seem to find the old database that >> > worked with BCM for Office 2003. Is there an >> > upgrade path, or do I have to retype all the >> > hundreds of contacts in again?

Re: Upgrading from BCM 2003 Harold Naparst 2/1/2007 7:15:00 AM Worked great right up until the last step. The option to choose the old database only gave the possibility of choosing the new database MSSmallBusiness. I think the old database was called MSBusinessContactManager. So basically, I can't retrieve the old data. "Mukesh Agarwal [MSFT]" wrote: [Quoted Text] > Please verify that BCM for Outlook 2003 is uninstalled and BCM for Outlook > 2007 is installed. You can do that by going to Add/Remove program and check > Business Contact Manager for Outlook 2007 entry. > > I would recommend following steps: > 1. Right Click Outlook in Start Menu and Click Properties. > 2. Click Show Profiles > 3. Choose the Outlook Profile you are using and Click Properties. > 4. Click Data Files, look for Business Contact Manager entry and click > Remove. It seems Outlook profile might have stale entry from Outlook BCM > 2003. > 5. Now close these dialogs > 6. Start Outlook. > 7. Click Help->Configure Business Contact Manager (if this menu is not > available then you might not have BCM for Outlook 2007 installed) > 8. It will launch the wizard. Click the adavnced option. It will give you > option to choose your old database. The process will migrate the database to > new format and also save a backup of old in case you need to revert back, > 9. Complete the wizard. > > I hope this helps. > > > > -- > Mukesh Agarwal [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > "Harold Naparst" <HaroldNaparst[ at ]discussions.microsoft.com> wrote in message > news:354E2488-5C86-4A3D-A957-600E58A684C1[ at ]microsoft.com... > > This did not happen. What happened instead was that > > Outlook refused to start, sent a message to Microsoft, > > and then quit. This was the case on two separate clients. > > > > In order to install BCM 2007, I uninstalled BCM2003. > > > > Is there a way to do a manual upgrade, now that BCM 2007 > > is installed? > > > > "BCM TEAM MEMBER" wrote: > > > >> When you startup Outlook 2007 with BCM , BCM should try to detect your > >> old > >> 2003 database as part of initial configuration. > >> > >> "Harold Naparst" wrote: > >> > >> > We have been using BCM for Office 2003. > >> > We have several hundred business contacts. > >> > Now I have upgraded to Office 2007 with BCM. > >> > In order to do this, I had to first remove the > >> > old BCM. Otherwise, Outlook would not start. > >> > > >> > Now I can't seem to find the old database that > >> > worked with BCM for Office 2003. Is there an > >> > upgrade path, or do I have to retype all the > >> > hundreds of contacts in again? > >

Re: Upgrading from BCM 2003 "Luther" <enowning[ at ]gmail.com> 2/1/2007 2:41:56 PM On Jan 31, 11:15 pm, Harold Naparst <HaroldNapa...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > Worked great right up until the last step. > The option to choose the old database only gave the possibility > of choosing the new database MSSmallBusiness. > I think the old database was called MSBusinessContactManager. > So basically, I can't retrieve the old data. > > > > "Mukesh Agarwal [MSFT]" wrote: > > Please verify that BCM for Outlook 2003 is uninstalled and BCM for Outlook > > 2007 is installed. You can do that by going to Add/Remove program and check > > Business Contact Manager for Outlook 2007 entry. > > > I would recommend following steps: > > 1. Right Click Outlook in Start Menu and Click Properties. > > 2. Click Show Profiles > > 3. Choose the Outlook Profile you are using and Click Properties. > > 4. Click Data Files, look for Business Contact Manager entry and click > > Remove. It seems Outlook profile might have stale entry from Outlook BCM > > 2003. > > 5. Now close these dialogs > > 6. Start Outlook. > > 7. Click Help->Configure Business Contact Manager (if this menu is not > > available then you might not have BCM for Outlook 2007 installed) > > 8. It will launch the wizard. Click the adavnced option. It will give you > > option to choose your old database. The process will migrate the database to > > new format and also save a backup of old in case you need to revert back, > > 9. Complete the wizard. > > > I hope this helps. > > > -- > > Mukesh Agarwal [MSFT] > > Visit team blog athttp://blogs.msdn.com/bcm > > > This posting is provided "AS IS" with no warranties, and confers no rights > > "Harold Naparst" <HaroldNapa...[ at ]discussions.microsoft.com> wrote in message > >news:354E2488-5C86-4A3D-A957-600E58A684C1[ at ]microsoft.com... > > > This did not happen. What happened instead was that > > > Outlook refused to start, sent a message to Microsoft, > > > and then quit. This was the case on two separate clients. > > > > In order to install BCM 2007, I uninstalled BCM2003. > > > > Is there a way to do a manual upgrade, now that BCM 2007 > > > is installed? > > > > "BCM TEAM MEMBER" wrote: > > > >> When you startup Outlook 2007 with BCM , BCM should try to detect your > > >> old > > >> 2003 database as part of initial configuration. > > > >> "Harold Naparst" wrote: > > > >> > We have been using BCM for Office 2003. > > >> > We have several hundred business contacts. > > >> > Now I have upgraded to Office 2007 with BCM. > > >> > In order to do this, I had to first remove the > > >> > old BCM. Otherwise, Outlook would not start. > > > >> > Now I can't seem to find the old database that > > >> > worked with BCM for Office 2003. Is there an > > >> > upgrade path, or do I have to retype all the > > >> > hundreds of contacts in again?- Hide quoted text - > > - Show quoted text - The BCM database is typically in this directory: C:\Documents and Settings\<user>\Local Settings\Application Data \Microsoft\Business Contact Manager Is there a file named MSBusinessContactManager there? Neither BCM not its Setup/Install ever delete databases.

Re: Upgrading from BCM 2003 Harold Naparst 2/1/2007 4:55:01 PM "Luther" wrote: [Quoted Text] > On Jan 31, 11:15 pm, Harold Naparst > <HaroldNapa...[ at ]discussions.microsoft.com> wrote: > > Worked great right up until the last step. > > The option to choose the old database only gave the possibility > > of choosing the new database MSSmallBusiness. > > I think the old database was called MSBusinessContactManager. > > So basically, I can't retrieve the old data. > > > > > > > > "Mukesh Agarwal [MSFT]" wrote: > > > Please verify that BCM for Outlook 2003 is uninstalled and BCM for Outlook > > > 2007 is installed. You can do that by going to Add/Remove program and check > > > Business Contact Manager for Outlook 2007 entry. > > > > > I would recommend following steps: > > > 1. Right Click Outlook in Start Menu and Click Properties. > > > 2. Click Show Profiles > > > 3. Choose the Outlook Profile you are using and Click Properties. > > > 4. Click Data Files, look for Business Contact Manager entry and click > > > Remove. It seems Outlook profile might have stale entry from Outlook BCM > > > 2003. > > > 5. Now close these dialogs > > > 6. Start Outlook. > > > 7. Click Help->Configure Business Contact Manager (if this menu is not > > > available then you might not have BCM for Outlook 2007 installed) > > > 8. It will launch the wizard. Click the adavnced option. It will give you > > > option to choose your old database. The process will migrate the database to > > > new format and also save a backup of old in case you need to revert back, > > > 9. Complete the wizard. > > > > > I hope this helps. > > > > > -- > > > Mukesh Agarwal [MSFT] > > > Visit team blog athttp://blogs.msdn.com/bcm > > > > > This posting is provided "AS IS" with no warranties, and confers no rights > > > "Harold Naparst" <HaroldNapa...[ at ]discussions.microsoft.com> wrote in message > > >news:354E2488-5C86-4A3D-A957-600E58A684C1[ at ]microsoft.com... > > > > This did not happen. What happened instead was that > > > > Outlook refused to start, sent a message to Microsoft, > > > > and then quit. This was the case on two separate clients. > > > > > > In order to install BCM 2007, I uninstalled BCM2003. > > > > > > Is there a way to do a manual upgrade, now that BCM 2007 > > > > is installed? > > > > > > "BCM TEAM MEMBER" wrote: > > > > > >> When you startup Outlook 2007 with BCM , BCM should try to detect your > > > >> old > > > >> 2003 database as part of initial configuration. > > > > > >> "Harold Naparst" wrote: > > > > > >> > We have been using BCM for Office 2003. > > > >> > We have several hundred business contacts. > > > >> > Now I have upgraded to Office 2007 with BCM. > > > >> > In order to do this, I had to first remove the > > > >> > old BCM. Otherwise, Outlook would not start. > > > > > >> > Now I can't seem to find the old database that > > > >> > worked with BCM for Office 2003. Is there an > > > >> > upgrade path, or do I have to retype all the > > > >> > hundreds of contacts in again?- Hide quoted text - > > > > - Show quoted text - > > The BCM database is typically in this directory: > C:\Documents and Settings\<user>\Local Settings\Application Data > \Microsoft\Business Contact Manager > > Is there a file named MSBusinessContactManager there? > > Neither BCM not its Setup/Install ever delete databases. > > Well, in the end we gave up. It turns out that by some luck I had done an export of the BCM database into .bcm format just a week ago. So I was able to import this .bcm file into BCM 2007. The 50 or so customers we have since then we'll just hand-enter again. Only a couple of hours work. But even if you're right about the location of the old database, it wouldn't do any good, since 2007 does not provide a way to import old database versions. No upgrade path at all, as far as I can see. My reseller has been in touch with Microsoft here, but so far they have no advice for us on what went wrong.