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Thread: eyeCall error; the add-in has fired an exception OLE Error 800A01A

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eyeCall error; the add-in has fired an exception OLE Error 800A01A
Geoff Baldwin_MM 3/24/2007 12:44:00 PM
Hi
since installing Business Contact manager I get this eror whenever I close
Outlookm if I have opened any contact r Business contact.

I have to click the erro about 10 times before it goes awa.
Any ideas anyone?
Searching MS office KB for the error code hasn't provided anything elevant
RE: eyeCall error; the add-in has fired an exception OLE Error 800A01A
Geoff Baldwin_MM 3/24/2007 3:53:00 PM
Update re configuration:
Outlook 2003 11.8118.8122 SP2
BCM 2.00.5324.00

"Geoff Baldwin_MM" wrote:

[Quoted Text]
> Hi
> since installing Business Contact manager I get this eror whenever I close
> Outlookm if I have opened any contact r Business contact.
>
> I have to click the erro about 10 times before it goes awa.
> Any ideas anyone?
> Searching MS office KB for the error code hasn't provided anything elevant
Re: eyeCall error; the add-in has fired an exception OLE Error 800A01A
"Lon Orenstein" <Lon[ at ]pinpointtools.com> 3/25/2007 1:40:14 AM
I'm pretty sure that eyeCall is from eyeBeam or Xten -- are you using a VoIP
softphone?

You might check their website for an upgrade... www.counterpath.com

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
Lon[ at ]pinpointtools.com
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com


"Geoff Baldwin_MM" <GeoffBaldwinMM[ at ]discussions.microsoft.com> wrote in
message news:184FA9CD-1852-4596-A635-804B54BC0644[ at ]microsoft.com...
[Quoted Text]
> Update re configuration:
> Outlook 2003 11.8118.8122 SP2
> BCM 2.00.5324.00
>
> "Geoff Baldwin_MM" wrote:
>
>> Hi
>> since installing Business Contact manager I get this eror whenever I
>> close
>> Outlookm if I have opened any contact r Business contact.
>>
>> I have to click the erro about 10 times before it goes awa.
>> Any ideas anyone?
>> Searching MS office KB for the error code hasn't provided anything
>> elevant

Re: eyeCall error; the add-in has fired an exception OLE Error 800
Geoff Baldwin_MM 3/28/2007 1:45:25 AM
Thanks Lon,
It was inded VOIP sotware causing the problem. BT (British telecom)
SoftPhone which I installed about the ame time as I recall.

"Lon Orenstein" wrote:

[Quoted Text]
> I'm pretty sure that eyeCall is from eyeBeam or Xten -- are you using a VoIP
> softphone?
>
> You might check their website for an upgrade... www.counterpath.com
>
> HTH,
> Lon
>
> ___________________________________________________________
> Lon Orenstein
> pinpointtools, llc
> Lon[ at ]pinpointtools.com
> Author of Outlook 2007 Business Contact Manager For Dummies
> Author of the eBook: Moving from ACT! to Business Contact Manager
> 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
> www.pinpointtools.com
>
>
> "Geoff Baldwin_MM" <GeoffBaldwinMM[ at ]discussions.microsoft.com> wrote in
> message news:184FA9CD-1852-4596-A635-804B54BC0644[ at ]microsoft.com...
> > Update re configuration:
> > Outlook 2003 11.8118.8122 SP2
> > BCM 2.00.5324.00
> >
> > "Geoff Baldwin_MM" wrote:
> >
> >> Hi
> >> since installing Business Contact manager I get this eror whenever I
> >> close
> >> Outlookm if I have opened any contact r Business contact.
> >>
> >> I have to click the erro about 10 times before it goes awa.
> >> Any ideas anyone?
> >> Searching MS office KB for the error code hasn't provided anything
> >> elevant
>
>

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