Office 2007/Vista setup problem "Stan" <netsunset[ at ]nospamgmail.com> 4/3/2007 10:47:17 PM Hi, I have a problem with Office 2007. After installing the product, each time I want to use Word, I get an office installation/setup window (trying to translate the french message). That happens with every Office products (word, excel, ppt,etc...). It's like if Office can't be save the configuration.. So my question is how to find an issue for this problem. Of course, I had uninstalled serveral times Office, but I still get the same problem. Is there an utility that would be able to remove all Office files and keys ? Thanks for your help Stan

Re: Office 2007/Vista setup problem "Susan Ramlet" <susan[ at ]mvps-dot-org> 4/4/2007 12:24:13 PM Hi, Stan, Do you have other versions of Office still installed on your system? That can happen if you switch between versions. There isn't a utility to remove files and registry entries for Office; however, there is a utility that removes Windows Installer information related to Office. Try the Windows Installer Cleanup Utility, and remove references to the Office programs you no longer need. Then re-install Office and see if that does the trick. http://support.microsoft.com/kb/290301 -- Please reply to the newsgroup. I cannot respond to private requests for help. Besides, then the community doesn't benefit from your question! -- Susan Ramlet MVP - Office "Stan" <netsunset[ at ]nospamgmail.com> wrote in message news:3063BB3F-BA84-413B-83BB-C70CEDBFD4D1[ at ]microsoft.com... [Quoted Text] > Hi, > I have a problem with Office 2007. > After installing the product, each time I want to use Word, I get an > office installation/setup window (trying to translate the french message). > That happens with every Office products (word, excel, ppt,etc...). > It's like if Office can't be save the configuration.. > > So my question is how to find an issue for this problem. > Of course, I had uninstalled serveral times Office, but I still get the > same problem. > > Is there an utility that would be able to remove all Office files and keys > ? > > Thanks for your help > > Stan >

Re: Office 2007/Vista setup problem "Stan" <netsunset[ at ]nospamgmail.com> 4/4/2007 4:02:49 PM Susan Yes, I had another version which gave me same problem after removing the trial version. I used this utility and I re install Office, the same thing happens. If you have another solution :-) Stan "Susan Ramlet" a écrit dans le message de news:u4uyoQrdHHA.4784[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > Hi, Stan, > > Do you have other versions of Office still installed on your system? That > can happen if you switch between versions. > > There isn't a utility to remove files and registry entries for Office; > however, there is a utility that removes Windows Installer information > related to Office. Try the Windows Installer Cleanup Utility, and remove > references to the Office programs you no longer need. Then re-install > Office and see if that does the trick. > > http://support.microsoft.com/kb/290301 > > -- > Please reply to the newsgroup. I cannot respond to private requests for > help. Besides, then the community doesn't benefit from your question! > -- > Susan Ramlet > MVP - Office > > > "Stan" <netsunset[ at ]nospamgmail.com> wrote in message > news:3063BB3F-BA84-413B-83BB-C70CEDBFD4D1[ at ]microsoft.com... >> Hi, >> I have a problem with Office 2007. >> After installing the product, each time I want to use Word, I get an >> office installation/setup window (trying to translate the french >> message). That happens with every Office products (word, excel, >> ppt,etc...). >> It's like if Office can't be save the configuration.. >> >> So my question is how to find an issue for this problem. >> Of course, I had uninstalled serveral times Office, but I still get the >> same problem. >> >> Is there an utility that would be able to remove all Office files and >> keys ? >> >> Thanks for your help >> >> Stan >> > >

Re: Office 2007/Vista setup problem "Susan Ramlet" <susan[ at ]mvps-dot-org> 4/4/2007 4:11:46 PM When you ran the utility, did you remove all references to all Office versions? Are you installing as an administrator? -- Please reply to the newsgroup. I cannot respond to private requests for help. Besides, then the community doesn't benefit from your question! -- Susan Ramlet MVP - Office "Stan" <netsunset[ at ]nospamgmail.com> wrote in message news:6A14437A-4687-4DA8-B4C3-8CB2BD4D2A36[ at ]microsoft.com... [Quoted Text] > Susan > > Yes, I had another version which gave me same problem after removing the > trial version. > I used this utility and I re install Office, the same thing happens. > If you have another solution :-) > > Stan > > "Susan Ramlet" a écrit dans le message de > news:u4uyoQrdHHA.4784[ at ]TK2MSFTNGP06.phx.gbl... >> Hi, Stan, >> >> Do you have other versions of Office still installed on your system? That >> can happen if you switch between versions. >> >> There isn't a utility to remove files and registry entries for Office; >> however, there is a utility that removes Windows Installer information >> related to Office. Try the Windows Installer Cleanup Utility, and remove >> references to the Office programs you no longer need. Then re-install >> Office and see if that does the trick. >> >> http://support.microsoft.com/kb/290301 >> >> -- >> Please reply to the newsgroup. I cannot respond to private requests for >> help. Besides, then the community doesn't benefit from your question! >> -- >> Susan Ramlet >> MVP - Office >> >> >> "Stan" <netsunset[ at ]nospamgmail.com> wrote in message >> news:3063BB3F-BA84-413B-83BB-C70CEDBFD4D1[ at ]microsoft.com... >>> Hi, >>> I have a problem with Office 2007. >>> After installing the product, each time I want to use Word, I get an >>> office installation/setup window (trying to translate the french >>> message). That happens with every Office products (word, excel, >>> ppt,etc...). >>> It's like if Office can't be save the configuration.. >>> >>> So my question is how to find an issue for this problem. >>> Of course, I had uninstalled serveral times Office, but I still get the >>> same problem. >>> >>> Is there an utility that would be able to remove all Office files and >>> keys ? >>> >>> Thanks for your help >>> >>> Stan >>> >> >> >

Re: Office 2007/Vista setup problem "Stan" <netsunset[ at ]nospamgmail.com> 4/5/2007 5:57:28 AM Susan Yes I removed all references to office. And I also ran as Administrator the installation. I will retry to remove and re install again Stan "Susan Ramlet" <susan[ at ]mvps-dot-org> a écrit dans le message de news:eeymzPtdHHA.4220[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > When you ran the utility, did you remove all references to all Office > versions? > > Are you installing as an administrator? > > -- > Please reply to the newsgroup. I cannot respond to private requests for > help. Besides, then the community doesn't benefit from your question! > -- > Susan Ramlet > MVP - Office > > > "Stan" <netsunset[ at ]nospamgmail.com> wrote in message > news:6A14437A-4687-4DA8-B4C3-8CB2BD4D2A36[ at ]microsoft.com... >> Susan >> >> Yes, I had another version which gave me same problem after removing the >> trial version. >> I used this utility and I re install Office, the same thing happens. >> If you have another solution :-) >> >> Stan >> >> "Susan Ramlet" a écrit dans le message de >> news:u4uyoQrdHHA.4784[ at ]TK2MSFTNGP06.phx.gbl... >>> Hi, Stan, >>> >>> Do you have other versions of Office still installed on your system? >>> That can happen if you switch between versions. >>> >>> There isn't a utility to remove files and registry entries for Office; >>> however, there is a utility that removes Windows Installer information >>> related to Office. Try the Windows Installer Cleanup Utility, and >>> remove references to the Office programs you no longer need. Then >>> re-install Office and see if that does the trick. >>> >>> http://support.microsoft.com/kb/290301 >>> >>> -- >>> Please reply to the newsgroup. I cannot respond to private requests for >>> help. Besides, then the community doesn't benefit from your question! >>> -- >>> Susan Ramlet >>> MVP - Office >>> >>> >>> "Stan" <netsunset[ at ]nospamgmail.com> wrote in message >>> news:3063BB3F-BA84-413B-83BB-C70CEDBFD4D1[ at ]microsoft.com... >>>> Hi, >>>> I have a problem with Office 2007. >>>> After installing the product, each time I want to use Word, I get an >>>> office installation/setup window (trying to translate the french >>>> message). That happens with every Office products (word, excel, >>>> ppt,etc...). >>>> It's like if Office can't be save the configuration.. >>>> >>>> So my question is how to find an issue for this problem. >>>> Of course, I had uninstalled serveral times Office, but I still get the >>>> same problem. >>>> >>>> Is there an utility that would be able to remove all Office files and >>>> keys ? >>>> >>>> Thanks for your help >>>> >>>> Stan >>>> >>> >>> >> > >

Re: Office 2007/Vista setup problem "Susan Ramlet" <susan[ at ]mvps-dot-org> 4/5/2007 11:07:33 AM Perhaps that will work--if not, you may need to contact Product Support to get assistance with the installation. Please post back wtih your results. -- Please reply to the newsgroup. I cannot respond to private requests for help. Besides, then the community doesn't benefit from your question! -- Susan Ramlet MVP - Office "Stan" <netsunset[ at ]nospamgmail.com> wrote in message news:BD02FEEF-C40F-4FA6-8B87-BE9CCCBE8BAC[ at ]microsoft.com... [Quoted Text] > Susan > > Yes I removed all references to office. > And I also ran as Administrator the installation. > > I will retry to remove and re install again > > Stan > > "Susan Ramlet" <susan[ at ]mvps-dot-org> a écrit dans le message de > news:eeymzPtdHHA.4220[ at ]TK2MSFTNGP06.phx.gbl... >> When you ran the utility, did you remove all references to all Office >> versions? >> >> Are you installing as an administrator? >> >> -- >> Please reply to the newsgroup. I cannot respond to private requests for >> help. Besides, then the community doesn't benefit from your question! >> -- >> Susan Ramlet >> MVP - Office >> >> >> "Stan" <netsunset[ at ]nospamgmail.com> wrote in message >> news:6A14437A-4687-4DA8-B4C3-8CB2BD4D2A36[ at ]microsoft.com... >>> Susan >>> >>> Yes, I had another version which gave me same problem after removing the >>> trial version. >>> I used this utility and I re install Office, the same thing happens. >>> If you have another solution :-) >>> >>> Stan >>> >>> "Susan Ramlet" a écrit dans le message de >>> news:u4uyoQrdHHA.4784[ at ]TK2MSFTNGP06.phx.gbl... >>>> Hi, Stan, >>>> >>>> Do you have other versions of Office still installed on your system? >>>> That can happen if you switch between versions. >>>> >>>> There isn't a utility to remove files and registry entries for Office; >>>> however, there is a utility that removes Windows Installer information >>>> related to Office. Try the Windows Installer Cleanup Utility, and >>>> remove references to the Office programs you no longer need. Then >>>> re-install Office and see if that does the trick. >>>> >>>> http://support.microsoft.com/kb/290301 >>>> >>>> -- >>>> Please reply to the newsgroup. I cannot respond to private requests >>>> for help. Besides, then the community doesn't benefit from your >>>> question! >>>> -- >>>> Susan Ramlet >>>> MVP - Office >>>> >>>> >>>> "Stan" <netsunset[ at ]nospamgmail.com> wrote in message >>>> news:3063BB3F-BA84-413B-83BB-C70CEDBFD4D1[ at ]microsoft.com... >>>>> Hi, >>>>> I have a problem with Office 2007. >>>>> After installing the product, each time I want to use Word, I get an >>>>> office installation/setup window (trying to translate the french >>>>> message). That happens with every Office products (word, excel, >>>>> ppt,etc...). >>>>> It's like if Office can't be save the configuration.. >>>>> >>>>> So my question is how to find an issue for this problem. >>>>> Of course, I had uninstalled serveral times Office, but I still get >>>>> the same problem. >>>>> >>>>> Is there an utility that would be able to remove all Office files and >>>>> keys ? >>>>> >>>>> Thanks for your help >>>>> >>>>> Stan >>>>> >>>> >>>> >>> >> >> >