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Thread: Office 2000 installation problem

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Office 2000 installation problem
Digital 4/2/2007 2:08:02 PM
I am trying to install a licensed copy of Office 2K with XP Home but I get a
message "No qualifying product found". This copy of 2K used to work fine with
98SE, any ideas what's wrong please?
Re: Office 2000 installation problem
"Susan Ramlet" <susan[ at ]mvps-dot-org> 4/2/2007 3:06:36 PM
Hi, Digital,

It sounds like this might have been an upgrade disk. If so, you need to
provide proof of the previous version in order for it to install. Do you
have your original Office 97 or Office 95 CD?

--
Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
--
Susan Ramlet
MVP - Office


"Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
[Quoted Text]
>I am trying to install a licensed copy of Office 2K with XP Home but I get
>a
> message "No qualifying product found". This copy of 2K used to work fine
> with
> 98SE, any ideas what's wrong please?


Re: Office 2000 installation problem
"Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> 4/2/2007 3:10:47 PM
Works qualifies too.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> Hi, Digital,
>
> It sounds like this might have been an upgrade disk. If so, you need to
> provide proof of the previous version in order for it to install. Do you have
> your original Office 97 or Office 95 CD?
>
> --
> Please reply to the newsgroup. I cannot respond to private requests for help.
> Besides, then the community doesn't benefit from your question!
> --
> Susan Ramlet
> MVP - Office
>
>
> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
>>I am trying to install a licensed copy of Office 2K with XP Home but I get a
>> message "No qualifying product found". This copy of 2K used to work fine with
>> 98SE, any ideas what's wrong please?
>
>


Re: Office 2000 installation problem
"Susan Ramlet" <susan[ at ]mvps-dot-org> 4/2/2007 3:24:09 PM
Good point; thanks!

--
Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
--
Susan Ramlet
MVP - Office


"Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text]
> Works qualifies too.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
> news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
>> Hi, Digital,
>>
>> It sounds like this might have been an upgrade disk. If so, you need to
>> provide proof of the previous version in order for it to install. Do you
>> have your original Office 97 or Office 95 CD?
>>
>> --
>> Please reply to the newsgroup. I cannot respond to private requests for
>> help. Besides, then the community doesn't benefit from your question!
>> --
>> Susan Ramlet
>> MVP - Office
>>
>>
>> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
>> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
>>>I am trying to install a licensed copy of Office 2K with XP Home but I
>>>get a
>>> message "No qualifying product found". This copy of 2K used to work fine
>>> with
>>> 98SE, any ideas what's wrong please?
>>
>>
>
>


Re: Office 2000 installation problem
Digital 4/2/2007 5:52:02 PM


"Susan Ramlet" wrote:

[Quoted Text]
> Good point; thanks!
>
> --
> Please reply to the newsgroup. I cannot respond to private requests for
> help. Besides, then the community doesn't benefit from your question!
> --
> Susan Ramlet
> MVP - Office
>
>
> "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
> news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
> > Works qualifies too.
> >
> > --
> > Mary Sauer MSFT MVP
> > http://office.microsoft.com/
> > http://msauer.mvps.org/
> > news://msnews.microsoft.com
> >
> > "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
> > news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
> >> Hi, Digital,
> >>
> >> It sounds like this might have been an upgrade disk. If so, you need to
> >> provide proof of the previous version in order for it to install. Do you
> >> have your original Office 97 or Office 95 CD?
> >>
> >> --
> >> Please reply to the newsgroup. I cannot respond to private requests for
> >> help. Besides, then the community doesn't benefit from your question!
> >> --
> >> Susan Ramlet
> >> MVP - Office
> >>
> >>
> >> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> >> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
> >>>I am trying to install a licensed copy of Office 2K with XP Home but I
> >>>get a
> >>> message "No qualifying product found". This copy of 2K used to work fine
> >>> with
> >>> 98SE, any ideas what's wrong please?
> >>
> >>
> >
> >
>
>
> No, it's not an upgrade, it's a full Office 2000 Professional version
Re: Office 2000 installation problem
"Susan Ramlet" <susan[ at ]mvps-dot-org> 4/2/2007 9:00:21 PM
Hm. I don't know of any situations like that, other than this one.

http://support.microsoft.com/kb/231664/en-us

Is the actual message "no qualifying product found", or is it "Setup failed
to locate a valid qualifying product on your machine", or is it something
else? Do you get any error messages after that?

--
Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
--
Susan Ramlet
MVP - Office


"Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
news:492E27F8-4213-475E-95EE-1F36C18C1109[ at ]microsoft.com...
[Quoted Text]
>
>
> "Susan Ramlet" wrote:
>
>> Good point; thanks!
>>
>> --
>> Please reply to the newsgroup. I cannot respond to private requests for
>> help. Besides, then the community doesn't benefit from your question!
>> --
>> Susan Ramlet
>> MVP - Office
>>
>>
>> "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
>> news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
>> > Works qualifies too.
>> >
>> > --
>> > Mary Sauer MSFT MVP
>> > http://office.microsoft.com/
>> > http://msauer.mvps.org/
>> > news://msnews.microsoft.com
>> >
>> > "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
>> > news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
>> >> Hi, Digital,
>> >>
>> >> It sounds like this might have been an upgrade disk. If so, you need
>> >> to
>> >> provide proof of the previous version in order for it to install. Do
>> >> you
>> >> have your original Office 97 or Office 95 CD?
>> >>
>> >> --
>> >> Please reply to the newsgroup. I cannot respond to private requests
>> >> for
>> >> help. Besides, then the community doesn't benefit from your question!
>> >> --
>> >> Susan Ramlet
>> >> MVP - Office
>> >>
>> >>
>> >> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
>> >> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
>> >>>I am trying to install a licensed copy of Office 2K with XP Home but I
>> >>>get a
>> >>> message "No qualifying product found". This copy of 2K used to work
>> >>> fine
>> >>> with
>> >>> 98SE, any ideas what's wrong please?
>> >>
>> >>
>> >
>> >
>>
>>
>> No, it's not an upgrade, it's a full Office 2000 Professional version


Re: Office 2000 installation problem
Digital 4/4/2007 1:26:05 PM

Cracked it! The actual msg was ""Setup failed to locate a valid qualifying
product on your machine". I had put the CD in my D drive & that msg appeared
with an option to say where a qualifying product might be found. I assumed it
was looking for XP so told it to look in the C drive - no joy so ,with a
stroke of genius (modest as I am) I told it to try the D drive & lo & behold,
that was the answer! Why it needed to be told where it already was I don't
know. Anyway I now have Office 2K up & running. Thanks to all for your help
folks.


"Susan Ramlet" wrote:

[Quoted Text]
> Hm. I don't know of any situations like that, other than this one.
>
> http://support.microsoft.com/kb/231664/en-us
>
> Is the actual message "no qualifying product found", or is it "Setup failed
> to locate a valid qualifying product on your machine", or is it something
> else? Do you get any error messages after that?
>
> --
> Please reply to the newsgroup. I cannot respond to private requests for
> help. Besides, then the community doesn't benefit from your question!
> --
> Susan Ramlet
> MVP - Office
>
>
> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> news:492E27F8-4213-475E-95EE-1F36C18C1109[ at ]microsoft.com...
> >
> >
> > "Susan Ramlet" wrote:
> >
> >> Good point; thanks!
> >>
> >> --
> >> Please reply to the newsgroup. I cannot respond to private requests for
> >> help. Besides, then the community doesn't benefit from your question!
> >> --
> >> Susan Ramlet
> >> MVP - Office
> >>
> >>
> >> "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
> >> news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
> >> > Works qualifies too.
> >> >
> >> > --
> >> > Mary Sauer MSFT MVP
> >> > http://office.microsoft.com/
> >> > http://msauer.mvps.org/
> >> > news://msnews.microsoft.com
> >> >
> >> > "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
> >> > news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
> >> >> Hi, Digital,
> >> >>
> >> >> It sounds like this might have been an upgrade disk. If so, you need
> >> >> to
> >> >> provide proof of the previous version in order for it to install. Do
> >> >> you
> >> >> have your original Office 97 or Office 95 CD?
> >> >>
> >> >> --
> >> >> Please reply to the newsgroup. I cannot respond to private requests
> >> >> for
> >> >> help. Besides, then the community doesn't benefit from your question!
> >> >> --
> >> >> Susan Ramlet
> >> >> MVP - Office
> >> >>
> >> >>
> >> >> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> >> >> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
> >> >>>I am trying to install a licensed copy of Office 2K with XP Home but I
> >> >>>get a
> >> >>> message "No qualifying product found". This copy of 2K used to work
> >> >>> fine
> >> >>> with
> >> >>> 98SE, any ideas what's wrong please?
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >> No, it's not an upgrade, it's a full Office 2000 Professional version
>
>
>
Re: Office 2000 installation problem
"Susan Ramlet" <susan[ at ]mvps-dot-org> 4/4/2007 4:19:25 PM
Great; thanks for posting back!

--
Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
--
Susan Ramlet
MVP - Office


"Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
news:3F94DF9B-A1E8-4B42-99EE-D5B20A793B34[ at ]microsoft.com...
[Quoted Text]
>
> Cracked it! The actual msg was ""Setup failed to locate a valid
> qualifying
> product on your machine". I had put the CD in my D drive & that msg
> appeared
> with an option to say where a qualifying product might be found. I assumed
> it
> was looking for XP so told it to look in the C drive - no joy so ,with a
> stroke of genius (modest as I am) I told it to try the D drive & lo &
> behold,
> that was the answer! Why it needed to be told where it already was I don't
> know. Anyway I now have Office 2K up & running. Thanks to all for your
> help
> folks.
>
>
> "Susan Ramlet" wrote:
>
>> Hm. I don't know of any situations like that, other than this one.
>>
>> http://support.microsoft.com/kb/231664/en-us
>>
>> Is the actual message "no qualifying product found", or is it "Setup
>> failed
>> to locate a valid qualifying product on your machine", or is it something
>> else? Do you get any error messages after that?
>>
>> --
>> Please reply to the newsgroup. I cannot respond to private requests for
>> help. Besides, then the community doesn't benefit from your question!
>> --
>> Susan Ramlet
>> MVP - Office
>>
>>
>> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
>> news:492E27F8-4213-475E-95EE-1F36C18C1109[ at ]microsoft.com...
>> >
>> >
>> > "Susan Ramlet" wrote:
>> >
>> >> Good point; thanks!
>> >>
>> >> --
>> >> Please reply to the newsgroup. I cannot respond to private requests
>> >> for
>> >> help. Besides, then the community doesn't benefit from your question!
>> >> --
>> >> Susan Ramlet
>> >> MVP - Office
>> >>
>> >>
>> >> "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
>> >> news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
>> >> > Works qualifies too.
>> >> >
>> >> > --
>> >> > Mary Sauer MSFT MVP
>> >> > http://office.microsoft.com/
>> >> > http://msauer.mvps.org/
>> >> > news://msnews.microsoft.com
>> >> >
>> >> > "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
>> >> > news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
>> >> >> Hi, Digital,
>> >> >>
>> >> >> It sounds like this might have been an upgrade disk. If so, you
>> >> >> need
>> >> >> to
>> >> >> provide proof of the previous version in order for it to install.
>> >> >> Do
>> >> >> you
>> >> >> have your original Office 97 or Office 95 CD?
>> >> >>
>> >> >> --
>> >> >> Please reply to the newsgroup. I cannot respond to private
>> >> >> requests
>> >> >> for
>> >> >> help. Besides, then the community doesn't benefit from your
>> >> >> question!
>> >> >> --
>> >> >> Susan Ramlet
>> >> >> MVP - Office
>> >> >>
>> >> >>
>> >> >> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
>> >> >> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
>> >> >>>I am trying to install a licensed copy of Office 2K with XP Home
>> >> >>>but I
>> >> >>>get a
>> >> >>> message "No qualifying product found". This copy of 2K used to
>> >> >>> work
>> >> >>> fine
>> >> >>> with
>> >> >>> 98SE, any ideas what's wrong please?
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >>
>> >>
>> >> No, it's not an upgrade, it's a full Office 2000 Professional version
>>
>>
>>


Re: Office 2000 installation problem
"DL" <address[ at ]invalid> 4/4/2007 6:19:25 PM
So when you posted that it *wasnt an upgrade but full.....* you were
incorrect

"Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
news:3F94DF9B-A1E8-4B42-99EE-D5B20A793B34[ at ]microsoft.com...
[Quoted Text]
>
> Cracked it! The actual msg was ""Setup failed to locate a valid
qualifying
> product on your machine". I had put the CD in my D drive & that msg
appeared
> with an option to say where a qualifying product might be found. I assumed
it
> was looking for XP so told it to look in the C drive - no joy so ,with a
> stroke of genius (modest as I am) I told it to try the D drive & lo &
behold,
> that was the answer! Why it needed to be told where it already was I don't
> know. Anyway I now have Office 2K up & running. Thanks to all for your
help
> folks.
>
>
> "Susan Ramlet" wrote:
>
> > Hm. I don't know of any situations like that, other than this one.
> >
> > http://support.microsoft.com/kb/231664/en-us
> >
> > Is the actual message "no qualifying product found", or is it "Setup
failed
> > to locate a valid qualifying product on your machine", or is it
something
> > else? Do you get any error messages after that?
> >
> > --
> > Please reply to the newsgroup. I cannot respond to private requests for
> > help. Besides, then the community doesn't benefit from your question!
> > --
> > Susan Ramlet
> > MVP - Office
> >
> >
> > "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> > news:492E27F8-4213-475E-95EE-1F36C18C1109[ at ]microsoft.com...
> > >
> > >
> > > "Susan Ramlet" wrote:
> > >
> > >> Good point; thanks!
> > >>
> > >> --
> > >> Please reply to the newsgroup. I cannot respond to private requests
for
> > >> help. Besides, then the community doesn't benefit from your
question!
> > >> --
> > >> Susan Ramlet
> > >> MVP - Office
> > >>
> > >>
> > >> "Mary Sauer" <mary-sauer[ at ]mycolumbus.rr.com> wrote in message
> > >> news:uuXW3lTdHHA.3616[ at ]TK2MSFTNGP05.phx.gbl...
> > >> > Works qualifies too.
> > >> >
> > >> > --
> > >> > Mary Sauer MSFT MVP
> > >> > http://office.microsoft.com/
> > >> > http://msauer.mvps.org/
> > >> > news://msnews.microsoft.com
> > >> >
> > >> > "Susan Ramlet" <susan[ at ]mvps-dot-org> wrote in message
> > >> > news:u8bVBiTdHHA.2268[ at ]TK2MSFTNGP02.phx.gbl...
> > >> >> Hi, Digital,
> > >> >>
> > >> >> It sounds like this might have been an upgrade disk. If so, you
need
> > >> >> to
> > >> >> provide proof of the previous version in order for it to install.
Do
> > >> >> you
> > >> >> have your original Office 97 or Office 95 CD?
> > >> >>
> > >> >> --
> > >> >> Please reply to the newsgroup. I cannot respond to private
requests
> > >> >> for
> > >> >> help. Besides, then the community doesn't benefit from your
question!
> > >> >> --
> > >> >> Susan Ramlet
> > >> >> MVP - Office
> > >> >>
> > >> >>
> > >> >> "Digital" <Digital[ at ]discussions.microsoft.com> wrote in message
> > >> >> news:D5B8A4D1-264A-43F9-94AE-D41321D6DCA1[ at ]microsoft.com...
> > >> >>>I am trying to install a licensed copy of Office 2K with XP Home
but I
> > >> >>>get a
> > >> >>> message "No qualifying product found". This copy of 2K used to
work
> > >> >>> fine
> > >> >>> with
> > >> >>> 98SE, any ideas what's wrong please?
> > >> >>
> > >> >>
> > >> >
> > >> >
> > >>
> > >>
> > >> No, it's not an upgrade, it's a full Office 2000 Professional version
> >
> >
> >


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