Outlook 2007 closes with error to Business Contact Manager Anne 2/12/2007 5:23:01 PM I installed Office 2007 yesterday and today, Outlook kept closing and re-opening with the same error message that BCM had a problem and will close. After closing and reopening several time, with the error message on the screen I created a new BCM file and I am now able to kep Outlook open. Now, how do I get my Business contact manager data back? I have backups, but no exports.

RE: Outlook 2007 closes with error to Business Contact Manager BCM TEAM MEMBER 2/12/2007 6:38:02 PM If you had an existing database , try this Go to Business Contact Manager Menu ->Create or Select a database-> Select Existing database and check if you see your old database in the dropdown list, If you see it , select it . If you don't see the old database, Go to Business Contact Manager Menu -> Database Tools -> Restore Database and use your backup to restore the database. "Anne" wrote: [Quoted Text] > I installed Office 2007 yesterday and today, Outlook kept closing and > re-opening with the same error message that BCM had a problem and will close. > After closing and reopening several time, with the error message on the > screen I created a new BCM file and I am now able to kep Outlook open. > Now, how do I get my Business contact manager data back? I have backups, but > no exports.

Re: Outlook 2007 closes with error to Business Contact Manager "Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 2/12/2007 6:38:33 PM From the "Business Contact Manager" menu, select "Database Tools | Create or Select a Database..." If you'd like to restore from a backup, create a blank database or backup your current database, then select "Business Contact Manager | Database Tools | Manage Database..." Use the "Restore Database..." button to restore your database. If you've upgraded to Vista, be sure to read this blog post as well: http://blogs.msdn.com/bcm/archive/2007/02/08/restoring-business-contact-manager-database-after-upgrading-xp-to-vista.aspx -- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "Anne" <Anne[ at ]discussions.microsoft.com> wrote in message news:B6496900-26FA-4910-88B1-2A1E13CD0EFF[ at ]microsoft.com... [Quoted Text] >I installed Office 2007 yesterday and today, Outlook kept closing and > re-opening with the same error message that BCM had a problem and will > close. > After closing and reopening several time, with the error message on the > screen I created a new BCM file and I am now able to kep Outlook open. > Now, how do I get my Business contact manager data back? I have backups, > but > no exports.

RE: Outlook 2007 closes with error to Business Contact Manager Anne 2/12/2007 6:41:00 PM I realized that BCM was not installed because it is on Disk2. I installed it. Now I get the message: BCM encountered a critical error during startup and will be removed from your profile. Frustrating! But I need the data. I guess I will be re-installing Outlook 2003? "Anne" wrote: [Quoted Text] > I installed Office 2007 yesterday and today, Outlook kept closing and > re-opening with the same error message that BCM had a problem and will close. > After closing and reopening several time, with the error message on the > screen I created a new BCM file and I am now able to kep Outlook open. > Now, how do I get my Business contact manager data back? I have backups, but > no exports.

Re: Outlook 2007 closes with error to Business Contact Manager "Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 2/12/2007 6:55:44 PM Try re-adding BCM to your existing Outlook profile or create a new Outlook profile from "Start | Control Panel | Mail | Show Profiles..." It could be possible that your existing Outlook profile had a reference to the old version of BCM. -- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "Anne" <Anne[ at ]discussions.microsoft.com> wrote in message news:B4DC3E07-99B6-4945-BDE5-8C87833C413B[ at ]microsoft.com... [Quoted Text] >I realized that BCM was not installed because it is on Disk2. I installed >it. > Now I get the message: BCM encountered a critical error during startup and > will be removed from your profile. > Frustrating! But I need the data. I guess I will be re-installing Outlook > 2003? > > > "Anne" wrote: > >> I installed Office 2007 yesterday and today, Outlook kept closing and >> re-opening with the same error message that BCM had a problem and will >> close. >> After closing and reopening several time, with the error message on the >> screen I created a new BCM file and I am now able to kep Outlook open. >> Now, how do I get my Business contact manager data back? I have backups, >> but >> no exports.

Re: Outlook 2007 closes with error to Business Contact Manager Anne 2/12/2007 9:27:01 PM The problem is, that in the setup for BCM it bombs and never created the profile. I did check and there is no BCM profile in Mail. I even uninstalled both Outlook and BCM and used a file backup for outlook just in case, but I can't the the setup for BCM to complete. I keep getting the same error message from before. "Clinton Ford [MSFT]" wrote: [Quoted Text] > Try re-adding BCM to your existing Outlook profile or create a new Outlook > profile from "Start | Control Panel | Mail | Show Profiles..." It could be > possible that your existing Outlook profile had a reference to the old > version of BCM. > > -- > Visit team blog at http://blogs.msdn.com/bcm > This posting is provided "AS IS" with no warranties, and confers no rights > "Anne" <Anne[ at ]discussions.microsoft.com> wrote in message > news:B4DC3E07-99B6-4945-BDE5-8C87833C413B[ at ]microsoft.com... > >I realized that BCM was not installed because it is on Disk2. I installed > >it. > > Now I get the message: BCM encountered a critical error during startup and > > will be removed from your profile. > > Frustrating! But I need the data. I guess I will be re-installing Outlook > > 2003? > > > > > > "Anne" wrote: > > > >> I installed Office 2007 yesterday and today, Outlook kept closing and > >> re-opening with the same error message that BCM had a problem and will > >> close. > >> After closing and reopening several time, with the error message on the > >> screen I created a new BCM file and I am now able to kep Outlook open. > >> Now, how do I get my Business contact manager data back? I have backups, > >> but > >> no exports. > > >

Re: Outlook 2007 closes with error to Business Contact Manager Anne 2/18/2007 7:16:03 PM The issue has not been resolved. BCM closes with an error message at the start of creating a profile. Microsoft advanced support dialed my computer and finally gave up. They are putting this to unresolved issues. It seems to have something to do with SQL server. "Anne" wrote: [Quoted Text] > The problem is, that in the setup for BCM it bombs and never created the > profile. I did check and there is no BCM profile in Mail. > I even uninstalled both Outlook and BCM and used a file backup for outlook > just in case, but I can't the the setup for BCM to complete. I keep getting > the same error message from before. > > "Clinton Ford [MSFT]" wrote: > > > Try re-adding BCM to your existing Outlook profile or create a new Outlook > > profile from "Start | Control Panel | Mail | Show Profiles..." It could be > > possible that your existing Outlook profile had a reference to the old > > version of BCM. > > > > -- > > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > > "Anne" <Anne[ at ]discussions.microsoft.com> wrote in message > > news:B4DC3E07-99B6-4945-BDE5-8C87833C413B[ at ]microsoft.com... > > >I realized that BCM was not installed because it is on Disk2. I installed > > >it. > > > Now I get the message: BCM encountered a critical error during startup and > > > will be removed from your profile. > > > Frustrating! But I need the data. I guess I will be re-installing Outlook > > > 2003? > > > > > > > > > "Anne" wrote: > > > > > >> I installed Office 2007 yesterday and today, Outlook kept closing and > > >> re-opening with the same error message that BCM had a problem and will > > >> close. > > >> After closing and reopening several time, with the error message on the > > >> screen I created a new BCM file and I am now able to kep Outlook open. > > >> Now, how do I get my Business contact manager data back? I have backups, > > >> but > > >> no exports. > > > > > >