BCM Sync Issue Scott Bowden 10/7/2008 7:23:01 PM I have a remote user who can not sync with the master database. His laptop is running XP SP3. The database is housed on Server 2003. When he unchecks the "work offline", it attempts to sync his changes. It analyzes the changes, the asks how to resolve the conflicts (he chooses shared and then do this for all conflicts), then applies changes to the database. After applying all of his changes, it comes back with the message that "Going online has been cancelled, but you can continue to work in the offline database". It does not get any updates from the master database. We have had nothing but problems with offline databases, so maybe we're got something setup wrong (but I don't think we do). Any suggestions?

Re: BCM Sync Issue Luther <enowning[ at ]gmail.com> 10/10/2008 2:48:57 PM On Oct 7, 12:23 pm, Scott Bowden <ScottBow...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > I have a remote user who can not sync with the master database. His laptop is > running XP SP3. The database is housed on Server 2003. When he unchecks the > "work offline", it attempts to sync his changes. It analyzes the changes, the > asks how to resolve the conflicts (he chooses shared and then do this for all > conflicts), then applies changes to the database. After applying all of his > changes, it comes back with the message that "Going online has been > cancelled, but you can continue to work in the offline database". It does not > get any updates from the master database. > > We have had nothing but problems with offline databases, so maybe we're got > something setup wrong (but I don't think we do). > > Any suggestions? Turn on logging and see if the log has additional information. http://beyng.blogspot.com/2008/03/bcm-v3-logging.html

Re: BCM Sync Issue Scott Bowden 10/10/2008 3:13:00 PM OK... I turned on logging but the log is in Greek! I do see an error at the end right before it cancels the sync that says: [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception creating campaign: The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided in this RPC request. The maximum is 2100. [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to save Marketing Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided in this RPC request. The maximum is 2100.. [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided in this RPC request. The maximum is 2100. [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided in this RPC request. The maximum is 2100.. [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException during syncing, Unable to save Marketing Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided in this RPC request. The maximum is 2100.. Based on the error log, it looks like it is sending his changes to the master database, but is erroring out when he tries to download updates from the master database. "Luther" wrote: [Quoted Text] > On Oct 7, 12:23 pm, Scott Bowden > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > I have a remote user who can not sync with the master database. His laptop is > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > asks how to resolve the conflicts (he chooses shared and then do this for all > > conflicts), then applies changes to the database. After applying all of his > > changes, it comes back with the message that "Going online has been > > cancelled, but you can continue to work in the offline database". It does not > > get any updates from the master database. > > > > We have had nothing but problems with offline databases, so maybe we're got > > something setup wrong (but I don't think we do). > > > > Any suggestions? > > Turn on logging and see if the log has additional information. > http://beyng.blogspot.com/2008/03/bcm-v3-logging.html >

Re: BCM Sync Issue Luther <enowning[ at ]gmail.com> 10/11/2008 9:18:19 PM On Oct 10, 8:13 am, Scott Bowden <ScottBow...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > OK... I turned on logging but the log is in Greek! I do see an error at the > end right before it cancels the sync that says: > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > creating campaign: The incoming tabular data stream (TDS) remote procedure > call (RPC) protocol stream is incorrect. Too many parameters were provided in > this RPC request. The maximum is 2100. > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > save Marketing Campaign, The incoming tabular data stream (TDS) remote > procedure call (RPC) protocol stream is incorrect. Too many parameters were > provided in this RPC request. The maximum is 2100.. > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > stream is incorrect. Too many parameters were provided in this RPC request. > The maximum is 2100. > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > protocol stream is incorrect. Too many parameters were provided in this RPC > request. The maximum is 2100.. > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > during syncing, Unable to save Marketing Campaign, The incoming tabular data > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > many parameters were provided in this RPC request. The maximum is 2100.. > > Based on the error log, it looks like it is sending his changes to the > master database, but is erroring out when he tries to download updates from > the master database. > > > > "Luther" wrote: > > On Oct 7, 12:23 pm, Scott Bowden > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > I have a remote user who can not sync with the master database. His laptop is > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > conflicts), then applies changes to the database. After applying all of his > > > changes, it comes back with the message that "Going online has been > > > cancelled, but you can continue to work in the offline database". It does not > > > get any updates from the master database. > > > > We have had nothing but problems with offline databases, so maybe we're got > > > something setup wrong (but I don't think we do). > > > > Any suggestions? > > > Turn on logging and see if the log has additional information. > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > - Show quoted text - Looks like something Microsoft will have to fix.

Re: BCM Sync Issue Vinit [MSFT] 10/13/2008 7:41:01 PM Hi Scott This was actually fixed in Business Contact Manager 2007 SP1 update. Have you updated to SP1 yet? if not then please download it from http://www.microsoft.com/downloads/details.aspx?familyid=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en if you are still seeing the same problem, please do let me know. Thanks Vinit [MSFT] "Luther" wrote: [Quoted Text] > On Oct 10, 8:13 am, Scott Bowden > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > OK... I turned on logging but the log is in Greek! I do see an error at the > > end right before it cancels the sync that says: > > > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > > creating campaign: The incoming tabular data stream (TDS) remote procedure > > call (RPC) protocol stream is incorrect. Too many parameters were provided in > > this RPC request. The maximum is 2100. > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > > save Marketing Campaign, The incoming tabular data stream (TDS) remote > > procedure call (RPC) protocol stream is incorrect. Too many parameters were > > provided in this RPC request. The maximum is 2100.. > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > > stream is incorrect. Too many parameters were provided in this RPC request. > > The maximum is 2100. > > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > > protocol stream is incorrect. Too many parameters were provided in this RPC > > request. The maximum is 2100.. > > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > > during syncing, Unable to save Marketing Campaign, The incoming tabular data > > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > > many parameters were provided in this RPC request. The maximum is 2100.. > > > > Based on the error log, it looks like it is sending his changes to the > > master database, but is erroring out when he tries to download updates from > > the master database. > > > > > > > > "Luther" wrote: > > > On Oct 7, 12:23 pm, Scott Bowden > > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > > I have a remote user who can not sync with the master database. His laptop is > > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > > conflicts), then applies changes to the database. After applying all of his > > > > changes, it comes back with the message that "Going online has been > > > > cancelled, but you can continue to work in the offline database". It does not > > > > get any updates from the master database. > > > > > > We have had nothing but problems with offline databases, so maybe we're got > > > > something setup wrong (but I don't think we do). > > > > > > Any suggestions? > > > > > Turn on logging and see if the log has additional information. > > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > > > - Show quoted text - > > Looks like something Microsoft will have to fix. >

Re: BCM Sync Issue Robert 10/27/2008 8:12:03 PM Hello Vinit. I am having this same issue ("going online cancelled"). Both computers are running vista and do have BCM SP1 installed. Can you help? "Vinit [MSFT]" wrote: [Quoted Text] > Hi Scott > This was actually fixed in Business Contact Manager 2007 SP1 update. Have > you updated to SP1 yet? if not then please download it from > http://www.microsoft.com/downloads/details.aspx?familyid=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en > > if you are still seeing the same problem, please do let me know. > > Thanks > Vinit [MSFT] > > "Luther" wrote: > > > On Oct 10, 8:13 am, Scott Bowden > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > OK... I turned on logging but the log is in Greek! I do see an error at the > > > end right before it cancels the sync that says: > > > > > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > > > creating campaign: The incoming tabular data stream (TDS) remote procedure > > > call (RPC) protocol stream is incorrect. Too many parameters were provided in > > > this RPC request. The maximum is 2100. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > > > save Marketing Campaign, The incoming tabular data stream (TDS) remote > > > procedure call (RPC) protocol stream is incorrect. Too many parameters were > > > provided in this RPC request. The maximum is 2100.. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > > > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > > > stream is incorrect. Too many parameters were provided in this RPC request. > > > The maximum is 2100. > > > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > > > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > > > protocol stream is incorrect. Too many parameters were provided in this RPC > > > request. The maximum is 2100.. > > > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > > > during syncing, Unable to save Marketing Campaign, The incoming tabular data > > > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > > > many parameters were provided in this RPC request. The maximum is 2100.. > > > > > > Based on the error log, it looks like it is sending his changes to the > > > master database, but is erroring out when he tries to download updates from > > > the master database. > > > > > > > > > > > > "Luther" wrote: > > > > On Oct 7, 12:23 pm, Scott Bowden > > > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > > > I have a remote user who can not sync with the master database. His laptop is > > > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > > > conflicts), then applies changes to the database. After applying all of his > > > > > changes, it comes back with the message that "Going online has been > > > > > cancelled, but you can continue to work in the offline database". It does not > > > > > get any updates from the master database. > > > > > > > > We have had nothing but problems with offline databases, so maybe we're got > > > > > something setup wrong (but I don't think we do). > > > > > > > > Any suggestions? > > > > > > > Turn on logging and see if the log has additional information. > > > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > > > > > - Show quoted text - > > > > Looks like something Microsoft will have to fix. > >

Re: BCM Sync Issue Robert 10/27/2008 9:02:01 PM UPDATE: Vinh, after thinking a bit, I remembered we made numerous ([ at ]150) changes in the offline database after discovering that we were inadvertantly "checking" a wrong field (both fields = Yes/No w/icon). Thinking that this may be "overloading" the update some how, I went in to the main database to make the same changes (unchecking one, then checking the other). The sync proceed with no troubles after this!!!! Is there some rule to remember? i.e. number of changes allowed in offline database? :) "Vinit [MSFT]" wrote: [Quoted Text] > Hi Scott > This was actually fixed in Business Contact Manager 2007 SP1 update. Have > you updated to SP1 yet? if not then please download it from > http://www.microsoft.com/downloads/details.aspx?familyid=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en > > if you are still seeing the same problem, please do let me know. > > Thanks > Vinit [MSFT] > > "Luther" wrote: > > > On Oct 10, 8:13 am, Scott Bowden > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > OK... I turned on logging but the log is in Greek! I do see an error at the > > > end right before it cancels the sync that says: > > > > > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > > > creating campaign: The incoming tabular data stream (TDS) remote procedure > > > call (RPC) protocol stream is incorrect. Too many parameters were provided in > > > this RPC request. The maximum is 2100. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > > > save Marketing Campaign, The incoming tabular data stream (TDS) remote > > > procedure call (RPC) protocol stream is incorrect. Too many parameters were > > > provided in this RPC request. The maximum is 2100.. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > > > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > > > stream is incorrect. Too many parameters were provided in this RPC request. > > > The maximum is 2100. > > > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > > > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > > > protocol stream is incorrect. Too many parameters were provided in this RPC > > > request. The maximum is 2100.. > > > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > > > during syncing, Unable to save Marketing Campaign, The incoming tabular data > > > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > > > many parameters were provided in this RPC request. The maximum is 2100.. > > > > > > Based on the error log, it looks like it is sending his changes to the > > > master database, but is erroring out when he tries to download updates from > > > the master database. > > > > > > > > > > > > "Luther" wrote: > > > > On Oct 7, 12:23 pm, Scott Bowden > > > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > > > I have a remote user who can not sync with the master database. His laptop is > > > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > > > conflicts), then applies changes to the database. After applying all of his > > > > > changes, it comes back with the message that "Going online has been > > > > > cancelled, but you can continue to work in the offline database". It does not > > > > > get any updates from the master database. > > > > > > > > We have had nothing but problems with offline databases, so maybe we're got > > > > > something setup wrong (but I don't think we do). > > > > > > > > Any suggestions? > > > > > > > Turn on logging and see if the log has additional information. > > > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > > > > > - Show quoted text - > > > > Looks like something Microsoft will have to fix. > >

Re: BCM Sync Issue Jay Robbins 10/29/2008 7:21:04 PM I have made sure I have SP1, but I'm having the same issue. The same error message appears. This happened yesterday, but the problem went away when I rebooted. Today I've rebooted 3 times, and the same problem. Now BCM isn't even detecting the online database until I force it to. Thanks in advance for your help. "Vinit [MSFT]" wrote: [Quoted Text] > Hi Scott > This was actually fixed in Business Contact Manager 2007 SP1 update. Have > you updated to SP1 yet? if not then please download it from > http://www.microsoft.com/downloads/details.aspx?familyid=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en > > if you are still seeing the same problem, please do let me know. > > Thanks > Vinit [MSFT] > > "Luther" wrote: > > > On Oct 10, 8:13 am, Scott Bowden > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > OK... I turned on logging but the log is in Greek! I do see an error at the > > > end right before it cancels the sync that says: > > > > > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > > > creating campaign: The incoming tabular data stream (TDS) remote procedure > > > call (RPC) protocol stream is incorrect. Too many parameters were provided in > > > this RPC request. The maximum is 2100. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > > > save Marketing Campaign, The incoming tabular data stream (TDS) remote > > > procedure call (RPC) protocol stream is incorrect. Too many parameters were > > > provided in this RPC request. The maximum is 2100.. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > > > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > > > stream is incorrect. Too many parameters were provided in this RPC request. > > > The maximum is 2100. > > > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > > > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > > > protocol stream is incorrect. Too many parameters were provided in this RPC > > > request. The maximum is 2100.. > > > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > > > during syncing, Unable to save Marketing Campaign, The incoming tabular data > > > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > > > many parameters were provided in this RPC request. The maximum is 2100.. > > > > > > Based on the error log, it looks like it is sending his changes to the > > > master database, but is erroring out when he tries to download updates from > > > the master database. > > > > > > > > > > > > "Luther" wrote: > > > > On Oct 7, 12:23 pm, Scott Bowden > > > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > > > I have a remote user who can not sync with the master database. His laptop is > > > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > > > conflicts), then applies changes to the database. After applying all of his > > > > > changes, it comes back with the message that "Going online has been > > > > > cancelled, but you can continue to work in the offline database". It does not > > > > > get any updates from the master database. > > > > > > > > We have had nothing but problems with offline databases, so maybe we're got > > > > > something setup wrong (but I don't think we do). > > > > > > > > Any suggestions? > > > > > > > Turn on logging and see if the log has additional information. > > > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > > > > > - Show quoted text - > > > > Looks like something Microsoft will have to fix. > >

Re: BCM Sync Issue Scott Bowden 11/21/2008 6:36:06 PM Yes, I do have SP1 installed... Now, I'm also getting it on a user that does not have a offline database (i.e. always connected to the database). She received this error after sending out an email marketing campaign to 1700 people. Any ideas? "Vinit [MSFT]" wrote: [Quoted Text] > Hi Scott > This was actually fixed in Business Contact Manager 2007 SP1 update. Have > you updated to SP1 yet? if not then please download it from > http://www.microsoft.com/downloads/details.aspx?familyid=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en > > if you are still seeing the same problem, please do let me know. > > Thanks > Vinit [MSFT] > > "Luther" wrote: > > > On Oct 10, 8:13 am, Scott Bowden > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > OK... I turned on logging but the log is in Greek! I do see an error at the > > > end right before it cancels the sync that says: > > > > > > [E] [10:59:50.4474372]Microsoft.Iris.ImportExportDataAccess: Exception > > > creating campaign: The incoming tabular data stream (TDS) remote procedure > > > call (RPC) protocol stream is incorrect. Too many parameters were provided in > > > this RPC request. The maximum is 2100. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Text:Unable to > > > save Marketing Campaign, The incoming tabular data stream (TDS) remote > > > procedure call (RPC) protocol stream is incorrect. Too many parameters were > > > provided in this RPC request. The maximum is 2100.. > > > [E] [10:59:50.5099388]Microsoft.Iris.ImportExportDataAccess: Message:The > > > incoming tabular data stream (TDS) remote procedure call (RPC) protocol > > > stream is incorrect. Too many parameters were provided in this RPC request. > > > The maximum is 2100. > > > [E] [10:59:50.5255642]Microsoft.Iris.ImportExport: Unable to save Marketing > > > Campaign, The incoming tabular data stream (TDS) remote procedure call (RPC) > > > protocol stream is incorrect. Too many parameters were provided in this RPC > > > request. The maximum is 2100.. > > > [E] [10:59:50.5568150]Microsoft.Iris.ImportExport: ImportFatalException > > > during syncing, Unable to save Marketing Campaign, The incoming tabular data > > > stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too > > > many parameters were provided in this RPC request. The maximum is 2100.. > > > > > > Based on the error log, it looks like it is sending his changes to the > > > master database, but is erroring out when he tries to download updates from > > > the master database. > > > > > > > > > > > > "Luther" wrote: > > > > On Oct 7, 12:23 pm, Scott Bowden > > > > <ScottBow...[ at ]discussions.microsoft.com> wrote: > > > > > I have a remote user who can not sync with the master database. His laptop is > > > > > running XP SP3. The database is housed on Server 2003. When he unchecks the > > > > > "work offline", it attempts to sync his changes. It analyzes the changes, the > > > > > asks how to resolve the conflicts (he chooses shared and then do this for all > > > > > conflicts), then applies changes to the database. After applying all of his > > > > > changes, it comes back with the message that "Going online has been > > > > > cancelled, but you can continue to work in the offline database". It does not > > > > > get any updates from the master database. > > > > > > > > We have had nothing but problems with offline databases, so maybe we're got > > > > > something setup wrong (but I don't think we do). > > > > > > > > Any suggestions? > > > > > > > Turn on logging and see if the log has additional information. > > > >http://beyng.blogspot.com/2008/03/bcm-v3-logging.html- Hide quoted text - > > > > > > - Show quoted text - > > > > Looks like something Microsoft will have to fix. > >