can't uninstall Office 2007 - corrupted file "wiersma7" <wiersma7[ at ]comcast.net> 3/15/2007 2:02:25 AM When I go to uninstall my trial Office 2007 I get an error message telling me I have a corrupted file and to reinstall and then uninstall. I did that and when I get into one of the modules it keeps wanting to install and then I get an error message that says it cannot find the required file. I'd like to reinstall my Office 2003 but don't know if I should. I'm wondering if I'll still get the MSO 2007 wanting to install again and if that'll affect the 2003 installation. Naturally Outlook is affected so I can't get any email either. How do I resolve this? wiersma7

Re: can't uninstall Office 2007 - corrupted file <ilikecheeze[ at ]hotmail.co.uk> 3/16/2007 7:09:54 PM I'm having the same problem, but not for the same reason. I'm trying to install Outlook 2007 coz when I installed Office I didn't think I would need it but now I want it, and in Uninstall Programs (in Vista Ultimate), I click change, it starts the installer, the window goes away and it just says 'Setup cannot continue because a required file is either corrupted or not available. Run setup again from the original source disc or download location.' I then tried the uninstall button to the same effect, and I then tried the original installer, which did the same thing, but it took longer to load. "wiersma7" <wiersma7[ at ]comcast.net> wrote in message news:O9dj6XqZHHA.348[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > When I go to uninstall my trial Office 2007 I get an error message telling > me I have a corrupted file and to reinstall and then uninstall. I did that > and when I get into one of the modules it keeps wanting to install and > then I get an error message that says it cannot find the required file. > > I'd like to reinstall my Office 2003 but don't know if I should. I'm > wondering if I'll still get the MSO 2007 wanting to install again and if > that'll affect the 2003 installation. > > Naturally Outlook is affected so I can't get any email either. > > How do I resolve this? > > wiersma7 >

Re: can't uninstall Office 2007 - corrupted file "Scott" <beamnup14[ at ]hotmail.com> 3/27/2007 11:49:34 PM http://support.microsoft.com/kb/928218 This KB article resolved a similar error when trying to uninstall MSO2007. I used the evaluation version earlier, and couldn't uninstall it. The problem file for me was msohevi.dll. It gives an access denied error when you try to delete it. I had to follow the instructions in http://support.microsoft.com/kb/928218, and the office 12 folder still wouldn't delete, so I changed the office12 folder to office12old and reboot and was finally able to remove the file with filetorment. I strongly suggest that you do these registry changes only if you are experienced and comfortable using regedit. I've been using it for over 10 years, and this procedure gave me a headache. Scott "wiersma7" <wiersma7[ at ]comcast.net> wrote in message news:<O9dj6XqZHHA.348[ at ]TK2MSFTNGP02.phx.gbl>... [Quoted Text] > When I go to uninstall my trial Office 2007 I get an error message telling > me I have a corrupted file and to reinstall and then uninstall. I did that > and when I get into one of the modules it keeps wanting to install and > then > I get an error message that says it cannot find the required file. > "wiersma7" <wiersma7[ at ]comcast.net> wrote in message news:O9dj6XqZHHA.348[ at ]TK2MSFTNGP02.phx.gbl... > When I go to uninstall my trial Office 2007 I get an error message telling > me I have a corrupted file and to reinstall and then uninstall. I did that > and when I get into one of the modules it keeps wanting to install and > then I get an error message that says it cannot find the required file. > > I'd like to reinstall my Office 2003 but don't know if I should. I'm > wondering if I'll still get the MSO 2007 wanting to install again and if > that'll affect the 2003 installation. > > Naturally Outlook is affected so I can't get any email either. > > How do I resolve this? > > wiersma7 >