I believe you will find a caveate on the clean up utility pages that says
not to use this on Office 2007 - not an answer I know.
You might try the system file checker on winxp, or even a winxp repair
"Mal" <spampit[ at ]btinternet.com> wrote in message
news:MPG.23628016b763f564989684[ at ]news.microsoft.com...
[Quoted Text] >I tried to install Microsoft Office 2007 Home & Student edition on a
> manager's wife's home PC over Office 2003 Basic Edition but during
> install it said that there had been a previous attempt at installing
> Office 2007 that had failed and asked if I wanted to rollback?
>
> I said yes and then it continued but at the end said that there'd been
> an error.
>
> I installed Windows Installer CleanUp Utility to delete any Office 2007
> entries, restarted the PC and tried again but it said the same thing
> again.
>
> I then full uninstalled Office 2003, cleaned up installer entries for
> that, rebooted and tried again.
>
> Same result.
>
> So I gave up (for now) and tried to reinstall Office 2003, but it won't
> let me do that either - again saying that there's an older install
> attempt that was unsuccessful and after rollback instead of going to the
> end of the install before declaring an error when it gets to the
> registering components stage I get "The Windows Installer Service could
> not be accessed" and then it crashes.
>
> I used to services.msc to check Windows Installer and it says manual but
> it wasn't running. So i started it and then tried again.
>
> Same result and it stops the Windows Installer service when this
> happens.
>
> I've tried upgrading windows installer to latest version, both methods
> in kb315346, dial-a-fix application but it's still not working.
>
> I even tried a rollback to before everything and although Office 2003
> files are back in their places when I try to open them I get "Office
> needs to be installed for this user" and it then closes
>
> I can't even install OpenOffice as a stop-gap measure either as i have
> exactly the same problems with that too now.
>
> Any ideas short of me having to do a full reinstall of XP?
>
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