I see the exact same thing. I also think it has something to do with certain
extra characters in an email field, like when emails show up like this:
Smith, Joe [joe.smith[ at ]abc.com]
It doesn't seem to matterif you even have that exact syntax in your linking
form either. Would love to hear from an MVP here.
"sunorain" wrote:
[Quoted Text] > Yes, I have same issue. Suspected that such behaviour can be caused by some
> symbols in email address fields or other reasons.
>
> So from time to time I make full "re-linking" of email database, though this
> is quite lengthy process (may take whole night or more, BCM 2003 was much
> faster)
>
> "Dora-Lynn Ontario" wrote:
>
> > We have a shared database and email linking is turned on. Each user links
> > contacts as they are entered. Once in awhile we will find a contact for whom
> > all links are turned on but an email is missing from the history. When the
> > sent item is searched - for some reason it hasn't linked to the contact - why
> > does this happen? It undermines confidence in BCM.
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