Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 4/23/2007 9:19:54 AM This is a repost of something I put up a while back and got no response! Would like to try again. Hopefully somebody out there has an idea or suggestion. Her goes:- I have a problem with Office 2007 not responding when I come back from sleep mode under Vista (Business edition). If I launch these programs after returning from sleep mode they sometimes just hang. It unfortunately is not consistent. Sometimes they work OK more othen not. It sels to be a function of how long Vista is in sleep mode. It seems to require at least a few hours. They work perfectly with a "normal" startup. If I try and cancel the program they hang. The top Window Caption bar says "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". Using the "End tread" option takes a few minutes to close. Even if I try and shut down Vista the whole thing takes 2 minutes. It does not seem to be an Internet reconnect problem because I can use IE7 to get out fine. Most interestingly I did not have this problem with Office 2003 on this exactly same hardware hardware setup or earlier under Windows XP. Please help. This is very frustrating.

Re: Vista Sleep Mode and Office 2007 "Paul Smith" <Paul[ at ]nospam.windowsresource.net> 4/23/2007 1:54:14 PM Hmmm, try setting the default printer to something other than your real printer (assuming you have one) like XPS document writer, or Office Live meeting writer or similar. See if it still hangs then. I've noticed Word sometimes hangs up for a few seconds (sometimes falling over in the process) when it connects up to my network printer. May be some of the Office MVPs can enlighten us. :-) -- Paul Smith, Yeovil, UK. Microsoft MVP Windows Shell/User. http://www.windowsresource.net/ *Remove nospam. to reply by e-mail* "John Monahan" <monahan[ at ]vitasoft.org> wrote in message news:%23x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 not responding when I come back from > sleep mode under Vista (Business edition). If I launch these programs > after returning from sleep > mode they sometimes just hang. It unfortunately is not consistent. > Sometimes they > work OK more othen not. It sels to be a function of how long Vista is in > sleep mode. It seems to require at least a few hours. They work perfectly > with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try > and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > >

Re: Vista Sleep Mode and Office 2007 "Betatester" <tahiti_test[ at ]yahoo.fr> 4/23/2007 5:42:04 PM Go to microsoft download section choice office 2007 an there are fix for this problem on web site i dont remember the kb but there are fix for that. Cherrs.Have a good day "John Monahan" <monahan[ at ]vitasoft.org> a écrit dans le message de news:%23x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 not responding when I come back from > sleep mode under Vista (Business edition). If I launch these programs > after returning from sleep > mode they sometimes just hang. It unfortunately is not consistent. > Sometimes they > work OK more othen not. It sels to be a function of how long Vista is in > sleep mode. It seems to require at least a few hours. They work perfectly > with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try > and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > >

Re: Vista Sleep Mode and Office 2007 "Chad Harris" <vistaneedsmuchowork.net> 4/23/2007 6:06:07 PM Hi John-- Probably not but just in case this applies to you: File Open dialog box in Office appears slowly on a VAX drive http://support.microsoft.com/kb/831024/en-us#appliesto You also could change your power settings from hibernate to something else that suits you and see if that remedies this. Good luck, CH "John Monahan" <monahan[ at ]vitasoft.org> wrote in message news:%23x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 not responding when I come back from > sleep mode under Vista (Business edition). If I launch these programs > after returning from sleep > mode they sometimes just hang. It unfortunately is not consistent. > Sometimes they > work OK more othen not. It sels to be a function of how long Vista is in > sleep mode. It seems to require at least a few hours. They work perfectly > with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try > and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > >

Re: Vista Sleep Mode and Office 2007 "Joe Guidera" <jguidera[ at ]remove.msn.com> 4/24/2007 12:07:22 AM In addition to what others might have suggested there are a number of known issues with Windows Vista and sleep/hibernate/standby that are similar in nature to the problem you describe. Unfortunately, none exactly match the description you have provided. After returning from standby check the event log to see if anything is listed in the system log in regards to devices not properly returning from standby. By chance do you have an external USB keyboard/mouse installed? If so, that may be the cause (.e.g the USB bus isn't properly returning from standby and as a result causes what appears to be problems with applications hanging). Joe "John Monahan" <monahan[ at ]vitasoft.org> wrote in message news:#x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 not responding when I come back from > sleep mode under Vista (Business edition). If I launch these programs > after returning from sleep > mode they sometimes just hang. It unfortunately is not consistent. > Sometimes they > work OK more othen not. It sels to be a function of how long Vista is in > sleep mode. It seems to require at least a few hours. They work perfectly > with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try > and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > >

Re: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 4/25/2007 12:18:37 AM Can anybody else find this fix. I cannot find anything "Betatester" <tahiti_test[ at ]yahoo.fr> wrote in message news:DC1B7B1B-A809-4343-882B-A82C3F11B2FF[ at ]microsoft.com... [Quoted Text] > Go to microsoft download section choice office 2007 an there are fix for > this problem on web site i dont remember the kb but there are fix for > that. > > Cherrs.Have a good day > > "John Monahan" <monahan[ at ]vitasoft.org> a écrit dans le message de > news:%23x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... >> This is a repost of something I put up a while back and got no response! >> Would like to try again. Hopefully somebody out there has an idea or >> suggestion. Her goes:- >> >> I have a problem with Office 2007 not responding when I come back from >> sleep mode under Vista (Business edition). If I launch these programs >> after returning from sleep >> mode they sometimes just hang. It unfortunately is not consistent. >> Sometimes they >> work OK more othen not. It sels to be a function of how long Vista is in >> sleep mode. It seems to require at least a few hours. They work perfectly >> with a "normal" startup. >> >> If I try and cancel the program they hang. The top Window Caption bar >> says >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >> Using the "End tread" option takes a few minutes to close. Even if I try >> and >> shut down Vista the whole thing takes 2 minutes. It does not seem to be >> an >> Internet reconnect problem because I can use IE7 to get out fine. >> >> Most interestingly I did not have this problem with Office 2003 on this >> exactly same hardware hardware setup or earlier under Windows XP. >> >> Please help. This is very frustrating. >> >> >

Re: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 4/25/2007 12:22:48 AM No I don't have a USB keyboard. Also this seems to be Office 2007 specific as I had no problem with Office 2003 or any other programs. "Joe Guidera" <jguidera[ at ]remove.msn.com> wrote in message news:E3E548AB-CE00-419B-8B51-9BBA91B1A439[ at ]microsoft.com... [Quoted Text] > In addition to what others might have suggested there are a number of > known issues with Windows Vista and sleep/hibernate/standby that are > similar in nature to the problem you describe. Unfortunately, none > exactly match the description you have provided. After returning from > standby check the event log to see if anything is listed in the system log > in regards to devices not properly returning from standby. > > By chance do you have an external USB keyboard/mouse installed? If so, > that may be the cause (.e.g the USB bus isn't properly returning from > standby and as a result causes what appears to be problems with > applications hanging). > > Joe > > "John Monahan" <monahan[ at ]vitasoft.org> wrote in message > news:#x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... >> This is a repost of something I put up a while back and got no response! >> Would like to try again. Hopefully somebody out there has an idea or >> suggestion. Her goes:- >> >> I have a problem with Office 2007 not responding when I come back from >> sleep mode under Vista (Business edition). If I launch these programs >> after returning from sleep >> mode they sometimes just hang. It unfortunately is not consistent. >> Sometimes they >> work OK more othen not. It sels to be a function of how long Vista is in >> sleep mode. It seems to require at least a few hours. They work perfectly >> with a "normal" startup. >> >> If I try and cancel the program they hang. The top Window Caption bar >> says >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >> Using the "End tread" option takes a few minutes to close. Even if I try >> and >> shut down Vista the whole thing takes 2 minutes. It does not seem to be >> an >> Internet reconnect problem because I can use IE7 to get out fine. >> >> Most interestingly I did not have this problem with Office 2003 on this >> exactly same hardware hardware setup or earlier under Windows XP. >> >> Please help. This is very frustrating. >> >>

Re: Vista Sleep Mode and Office 2007 "Joe Guidera" <jguidera[ at ]remove.msn.com> 4/26/2007 4:00:12 AM If this only occurs with Office 2007 and not any other application then you probably have an add-in that isn't behaving properly when you resume from standby or hibernation. Using the trust center in Office 2007 disable any third-party add-ins and see if the problem resolves itself. A likely cuplrit from past experience is the bluetooth add-in. Joe "John Monahan" <monahan[ at ]vitasoft.org> wrote in message news:eQNvd0thHHA.1456[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > No I don't have a USB keyboard. Also this seems to be Office 2007 specific > as I had no problem with Office 2003 or any other programs. > > "Joe Guidera" <jguidera[ at ]remove.msn.com> wrote in message > news:E3E548AB-CE00-419B-8B51-9BBA91B1A439[ at ]microsoft.com... >> In addition to what others might have suggested there are a number of >> known issues with Windows Vista and sleep/hibernate/standby that are >> similar in nature to the problem you describe. Unfortunately, none >> exactly match the description you have provided. After returning from >> standby check the event log to see if anything is listed in the system >> log in regards to devices not properly returning from standby. >> >> By chance do you have an external USB keyboard/mouse installed? If so, >> that may be the cause (.e.g the USB bus isn't properly returning from >> standby and as a result causes what appears to be problems with >> applications hanging). >> >> Joe >> >> "John Monahan" <monahan[ at ]vitasoft.org> wrote in message >> news:#x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... >>> This is a repost of something I put up a while back and got no response! >>> Would like to try again. Hopefully somebody out there has an idea or >>> suggestion. Her goes:- >>> >>> I have a problem with Office 2007 not responding when I come back from >>> sleep mode under Vista (Business edition). If I launch these programs >>> after returning from sleep >>> mode they sometimes just hang. It unfortunately is not consistent. >>> Sometimes they >>> work OK more othen not. It sels to be a function of how long Vista is in >>> sleep mode. It seems to require at least a few hours. They work >>> perfectly with a "normal" startup. >>> >>> If I try and cancel the program they hang. The top Window Caption bar >>> says >>> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >>> Using the "End tread" option takes a few minutes to close. Even if I try >>> and >>> shut down Vista the whole thing takes 2 minutes. It does not seem to be >>> an >>> Internet reconnect problem because I can use IE7 to get out fine. >>> >>> Most interestingly I did not have this problem with Office 2003 on this >>> exactly same hardware hardware setup or earlier under Windows XP. >>> >>> Please help. This is very frustrating. >>> >>> >

Re: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 5/4/2007 1:46:55 AM Betamaster afet a few weeks searching I cannot solve this problem. Any chance you could locate the download you mention. "Betatester" <tahiti_test[ at ]yahoo.fr> wrote in message news:DC1B7B1B-A809-4343-882B-A82C3F11B2FF[ at ]microsoft.com... [Quoted Text] > Go to microsoft download section choice office 2007 an there are fix for > this problem on web site i dont remember the kb but there are fix for > that. > > Cherrs.Have a good day > > "John Monahan" <monahan[ at ]vitasoft.org> a écrit dans le message de > news:%23x0uNiYhHHA.4596[ at ]TK2MSFTNGP05.phx.gbl... >> This is a repost of something I put up a while back and got no response! >> Would like to try again. Hopefully somebody out there has an idea or >> suggestion. Her goes:- >> >> I have a problem with Office 2007 not responding when I come back from >> sleep mode under Vista (Business edition). If I launch these programs >> after returning from sleep >> mode they sometimes just hang. It unfortunately is not consistent. >> Sometimes they >> work OK more othen not. It sels to be a function of how long Vista is in >> sleep mode. It seems to require at least a few hours. They work perfectly >> with a "normal" startup. >> >> If I try and cancel the program they hang. The top Window Caption bar >> says >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >> Using the "End tread" option takes a few minutes to close. Even if I try >> and >> shut down Vista the whole thing takes 2 minutes. It does not seem to be >> an >> Internet reconnect problem because I can use IE7 to get out fine. >> >> Most interestingly I did not have this problem with Office 2003 on this >> exactly same hardware hardware setup or earlier under Windows XP. >> >> Please help. This is very frustrating. >> >> >