Thanks for the response. I always thought the BCN would keep a full record
of the e-mail even if I deleted it from the mail portion of Outlook. I
remember doing some tests a number of years ago and that was the case.
I know that in order to link attachments to BCN they had to be "posted" to
the BCN contact or account. In terms of my database I am under 750mb.
Is there some documentation on the Knowledge Base or other Microsoft site
that outlines the rules behind e-mail message retension on BCN? I did a
series of searches and could not come up with an authoritative answer.
Marc
"Luther" wrote:
[Quoted Text] > On Dec 4, 6:02 am, Marc Carter <Marc Car...[ at ]discussions.microsoft.com>
> wrote:
> > I am using Outlook 2003 BCN (fully updated) and I have come to realize that
> > the full e-mail is not kept in BCN history. Upon further investigation there
> > appears to be a 8K limit.
> >
> > Why? I have more than adequate disk space. Doesn't this defeat the purpose
> > of using BCN as a "history" module?
> >
> > Is there anything I can do?
> >
> > Thanks!
>
> BCM stores a link to the history item in Outlook, and 8K of data in
> the BCM database.
>
> When you open a history item, BCM first asks Outlook to open it, if
> Outlook replies that it cannot, then it display the 8k in the
> database. If you want to keep emails around, don't delete them.
>
> The limiting factor is the maximum size of a Sql database (around 2GB
> last time I checked), and not disk space.
>
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