Office 2007 retail version included in Action Pack? Tone 2/27/2007 1:38:28 PM Has anyone been able to run the Office Customization Tool as I am getting the following error when running setup.exe /admin from my network installation point. "Files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product" This error should only appear when running the Office Customization Tool from a retail version, has the correct version been shipped? DVD Part no. X13-35827 EN Microsoft Office Enterprise 2007 Thanks

Re: Office 2007 retail version included in Action Pack? "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 2/28/2007 6:10:03 AM Hi Tone, The licenses in the MS Partner Action Pack subscription are retail ones. The Office Customization tool requires a combination of Enterprise edition and Volume License product key. ========== MM"Tone" <Tone[ at ]discussions.microsoft.com> wrote in message news:9C4162CC-CFED-4F8C-BE4A-007FB810A9ED[ at ]microsoft.com... Has anyone been able to run the Office Customization Tool as I am getting the following error when running setup.exe /admin from my network installation point. "Files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product" This error should only appear when running the Office Customization Tool from a retail version, has the correct version been shipped? DVD Part no. X13-35827 EN Microsoft Office Enterprise 2007 Thanks >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*

Re: Office 2007 retail version included in Action Pack? Tone 2/28/2007 2:46:58 PM Wonder why they mis-labeled the DVD part..? Thanks for the info..

Re: Office 2007 retail version included in Action Pack? "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 3/1/2007 1:39:17 AM Hi Tone, You need *both* an Enterprise Edition *and* a Volume License Key. The keys are retail in the retail subscriptions. ========== <<"Tone" <Tone[ at ]discussions.microsoft.com> wrote in message news:EA5FCDAF-B2DD-4EEE-8EC0-D6F8432EB8D2[ at ]microsoft.com... Wonder why they mis-labeled the DVD part..? Thanks for the info.. >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*

Re: Office 2007 retail version included in Action Pack? Tone 3/2/2007 11:32:26 PM Hi Bob, Just got around to installing the product and it is the Enterprise edition, if you run setup.exe /admin shouldnt it just launch the Office Customization Tool. I am a bit puzzled as to how setup.exe can know what key have? Thanks,

Re: Office 2007 retail version included in Action Pack? Mr. Hardware 3/8/2007 8:05:07 AM Having same problem any answers? Anyone? "Tone" wrote: [Quoted Text] > Hi Bob, > > Just got around to installing the product and it is the Enterprise edition, > if you run setup.exe /admin shouldnt it just launch the Office Customization > Tool. > > I am a bit puzzled as to how setup.exe can know what key have? > > Thanks, >

Re: Office 2007 retail version included in Action Pack? Tone 3/12/2007 5:16:34 PM Using Procmon it would seem setup.exe /admin is looking for these files and cannot find them whereas these files are not used by setup.exe in normal mode. G:\Updates\OSETUP.DLL G:\Updates\ESETUP.DLL G:\Updates\SVRSETUP.DLL G:\Updates\WSSSETUP.DLL G:\OSETUP.DLL G:\ESETUP.DLL G:\SVRSETUP.DLL G:\WSSSETUP.DLL G:\ACCESS.EN-US\OSETUP.DLL G:\ACCESS.EN-US\ESETUP.DLL G:\ACCESS.EN-US\SVRSETUP.DLL G:\ACCESS.EN-US\WSSSETUP.DLL G:\Catalog\OSETUP.DLL G:\Catalog\ESETUP.DLL G:\Catalog\SVRSETUP.DLL G:\Catalog\WSSSETUP.DLL G:\ENTERPRISER.WW\ESETUP.DLL G:\ENTERPRISER.WW\SVRSETUP.DLL G:\ENTERPRISER.WW\WSSSETUP.DLL G:\EXCEL.EN-US\OSETUP.DLL G:\EXCEL.EN-US\ESETUP.DLL G:\EXCEL.EN-US\SVRSETUP.DLL G:\EXCEL.EN-US\WSSSETUP.DLL G:\GROOVE.EN-US\OSETUP.DLL G:\GROOVE.EN-US\ESETUP.DLL G:\GROOVE.EN-US\SVRSETUP.DLL G:\GROOVE.EN-US\WSSSETUP.DLL G:\INFOPATH.EN-US\OSETUP.DLL G:\INFOPATH.EN-US\ESETUP.DLL G:\INFOPATH.EN-US\SVRSETUP.DLL G:\INFOPATH.EN-US\WSSSETUP.DLL G:\OFFICE.EN-US\OSETUP.DLL G:\OFFICE.EN-US\ESETUP.DLL G:\OFFICE.EN-US\SVRSETUP.DLL G:\OFFICE.EN-US\WSSSETUP.DLL G:\OFFICE64.EN-US\OSETUP.DLL G:\OFFICE64.EN-US\ESETUP.DLL G:\OFFICE64.EN-US\SVRSETUP.DLL G:\OFFICE64.EN-US\WSSSETUP.DLL G:\ONENOTE.EN-US\OSETUP.DLL G:\ONENOTE.EN-US\ESETUP.DLL G:\ONENOTE.EN-US\SVRSETUP.DLL G:\ONENOTE.EN-US\WSSSETUP.DLL G:\OUTLOOK.EN-US\OSETUP.DLL G:\OUTLOOK.EN-US\ESETUP.DLL G:\OUTLOOK.EN-US\SVRSETUP.DLL G:\OUTLOOK.EN-US\WSSSETUP.DLL G:\POWERPOINT.EN-US\OSETUP.DLL G:\POWERPOINT.EN-US\ESETUP.DLL G:\POWERPOINT.EN-US\SVRSETUP.DLL G:\POWERPOINT.EN-US\WSSSETUP.DLL G:\PROOFING.EN-US\OSETUP.DLL G:\PROOFING.EN-US\ESETUP.DLL G:\PROOFING.EN-US\SVRSETUP.DLL G:\PROOFING.EN-US\WSSSETUP.DLL G:\PUBLISHER.EN-US\OSETUP.DLL G:\PUBLISHER.EN-US\ESETUP.DLL G:\PUBLISHER.EN-US\SVRSETUP.DLL G:\PUBLISHER.EN-US\WSSSETUP.DLL G:\ROSEBUD.EN-US\OSETUP.DLL G:\ROSEBUD.EN-US\ESETUP.DLL G:\ROSEBUD.EN-US\SVRSETUP.DLL G:\ROSEBUD.EN-US\WSSSETUP.DLL G:\Updates\OSETUP.DLL G:\Updates\ESETUP.DLL G:\Updates\SVRSETUP.DLL G:\Updates\WSSSETUP.DLL G:\WORD.EN-US\OSETUP.DLL G:\WORD.EN-US\ESETUP.DLL G:\WORD.EN-US\SVRSETUP.DLL G:\WORD.EN-US\WSSSETUP.DLL C:\Temp\SetupExe(200703121655048B4).log G:\ose.exe G:\Updates\Office.* Going

Re: Office 2007 retail version included in Action Pack? Mr. Hardware 3/13/2007 8:05:08 AM Thanks

Re: Office 2007 retail version included in Action Pack? Tone 3/17/2007 1:41:16 AM Bob, Had chance to compare media today and it pretty much what you said except the Action Pack Key works with the proper Enterprise Media. The Action Pack is missing the \admin folder and has r (retail?) suffix on these files\folders.. \Enterpriser.WW \Enterpriser.WW\EnterpriserWW.msi \Enterpriser.WW\EnterpriserWW.xml Enterprise media, \Admin \Enterprise.WW \Enterprise.WW\EnterpriseWW.msi \Enterprise.WW\EnterpriseWW.xml Maps adviced me to raise a pay support call, lol. [Quoted Text] > Hi Tone, > > You need *both* an Enterprise Edition *and* a Volume License Key. > The keys are retail in the retail subscriptions. >