Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: Cannot update BCM 2007 database after Vista upgrade...

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Cannot update BCM 2007 database after Vista upgrade...
Montgomery, TX 2/7/2007 6:25:00 AM
After upgrading from Win XP PRO SP2 to Vista Ultimate, cannot restore BCM 2007
database. Error message says "Cannot restore this database because you were
not authorized to back up or restore databases when this one was originally
backed up. For more information, contact the database owner or the system
administrator for more information".

Drag and drop individual contacts, copied to a seperate file before upgrade,
does not work either. Error message says "Cannot copy the items. Business
Contact Manager for Outlook cannot save this Business Contact, as it has an
invalid value Assigned To User. Either set a valid value, or create a new
Business Contact record to store the information".

I have several hundred contacts and supporting information in this data
base. Any ideas would be greatly appreciated. Thanks...

Re: Cannot update BCM 2007 database after Vista upgrade...
"Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> 2/7/2007 7:31:37 PM
When you upgrade from XP to Vista, GUID for user account changes and for
some reason the user becomes invalid from SQL perspective. To fix the
problem, you will need to start Outlook as administrator. Note that in Vista
even if you are logged as administrator, programs don't run with
administrator priviledges.

In order to run Outlook as administrator, browse to Outlook.exe file where
you installed Office, right click it and select "Run as Administrator". This
should fix your restore issue.

Please let me know if you doesn't work.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
"Montgomery, TX" <MontgomeryTX[ at ]discussions.microsoft.com> wrote in message
news:543E7E6F-BC51-4713-B890-957067C2D02A[ at ]microsoft.com...
[Quoted Text]
> After upgrading from Win XP PRO SP2 to Vista Ultimate, cannot restore BCM
> 2007
> database. Error message says "Cannot restore this database because you
> were
> not authorized to back up or restore databases when this one was
> originally
> backed up. For more information, contact the database owner or the system
> administrator for more information".
>
> Drag and drop individual contacts, copied to a seperate file before
> upgrade,
> does not work either. Error message says "Cannot copy the items.
> Business
> Contact Manager for Outlook cannot save this Business Contact, as it has
> an
> invalid value Assigned To User. Either set a valid value, or create a new
> Business Contact record to store the information".
>
> I have several hundred contacts and supporting information in this data
> base. Any ideas would be greatly appreciated. Thanks...
>

Re: Cannot update BCM 2007 database after Vista upgrade...
Montgomery, TX 2/8/2007 5:11:00 AM
Problem solved! Thank you very much for your assistance Mukesh.

"Mukesh Agarwal [MSFT]" wrote:

[Quoted Text]
> When you upgrade from XP to Vista, GUID for user account changes and for
> some reason the user becomes invalid from SQL perspective. To fix the
> problem, you will need to start Outlook as administrator. Note that in Vista
> even if you are logged as administrator, programs don't run with
> administrator priviledges.
>
> In order to run Outlook as administrator, browse to Outlook.exe file where
> you installed Office, right click it and select "Run as Administrator". This
> should fix your restore issue.
>
> Please let me know if you doesn't work.
>
> --
> Mukesh Agarwal [MSFT]
> Visit team blog at http://blogs.msdn.com/bcm
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> "Montgomery, TX" <MontgomeryTX[ at ]discussions.microsoft.com> wrote in message
> news:543E7E6F-BC51-4713-B890-957067C2D02A[ at ]microsoft.com...
> > After upgrading from Win XP PRO SP2 to Vista Ultimate, cannot restore BCM
> > 2007
> > database. Error message says "Cannot restore this database because you
> > were
> > not authorized to back up or restore databases when this one was
> > originally
> > backed up. For more information, contact the database owner or the system
> > administrator for more information".
> >
> > Drag and drop individual contacts, copied to a seperate file before
> > upgrade,
> > does not work either. Error message says "Cannot copy the items.
> > Business
> > Contact Manager for Outlook cannot save this Business Contact, as it has
> > an
> > invalid value Assigned To User. Either set a valid value, or create a new
> > Business Contact record to store the information".
> >
> > I have several hundred contacts and supporting information in this data
> > base. Any ideas would be greatly appreciated. Thanks...
> >
>
>
RE: Cannot update BCM 2007 database after Vista upgrade...
Mills Architect 2/28/2007 1:50:03 AM
I had to re-do my Vista, with Outlook2007 along with it. Same with BCM. Ran
into the same problem. Opening as Adminstrator did the trick. THANKS!!!

Question... I run on one machine only. Should I just change the opening way
in the icon Properties/Compalities to run as admin all the time?
--
Donald Mills


"Montgomery, TX" wrote:

[Quoted Text]
> After upgrading from Win XP PRO SP2 to Vista Ultimate, cannot restore BCM 2007
> database. Error message says "Cannot restore this database because you were
> not authorized to back up or restore databases when this one was originally
> backed up. For more information, contact the database owner or the system
> administrator for more information".
>
> Drag and drop individual contacts, copied to a seperate file before upgrade,
> does not work either. Error message says "Cannot copy the items. Business
> Contact Manager for Outlook cannot save this Business Contact, as it has an
> invalid value Assigned To User. Either set a valid value, or create a new
> Business Contact record to store the information".
>
> I have several hundred contacts and supporting information in this data
> base. Any ideas would be greatly appreciated. Thanks...
>

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