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Thread: BCM accounts folder appears empty

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BCM accounts folder appears empty
ftworks 12/9/2008 9:36:00 PM
I have created hundreds of accounts in BCM and I can see them on my
Blackberry that's sync'd to my PC as well as when I use a thrif party product
(IMI) to download information. However, the accounts folder appears empty
from BCM. How can I get it to show its contents again?
Re: BCM accounts folder appears empty
"Raul" <v_2rath[ at ]hotmail.com> 12/10/2008 3:36:17 AM
Are the accounts visible if you change the view setting in the accounts pane
?

--
Regards

Rahul Thomas [MSFT]

"ftworks" <ftworks[ at ]discussions.microsoft.com> wrote in message
news:184CF172-20C6-47F1-BB5C-B20828F62D89[ at ]microsoft.com...
[Quoted Text]
> I have created hundreds of accounts in BCM and I can see them on my
> Blackberry that's sync'd to my PC as well as when I use a thrif party
> product
> (IMI) to download information. However, the accounts folder appears empty
> from BCM. How can I get it to show its contents again?

Re: BCM accounts folder appears empty
ftworks 12/10/2008 4:40:14 PM
I can see "accounts" on the LHS but the folder is empty (and the contacts and
business contacts folders are not empty.)

"Raul" wrote:

[Quoted Text]
> Are the accounts visible if you change the view setting in the accounts pane
> ?
>
> --
> Regards
>
> Rahul Thomas [MSFT]
>
> "ftworks" <ftworks[ at ]discussions.microsoft.com> wrote in message
> news:184CF172-20C6-47F1-BB5C-B20828F62D89[ at ]microsoft.com...
> > I have created hundreds of accounts in BCM and I can see them on my
> > Blackberry that's sync'd to my PC as well as when I use a thrif party
> > product
> > (IMI) to download information. However, the accounts folder appears empty
> > from BCM. How can I get it to show its contents again?
>
>
Re: BCM accounts folder appears empty
"Raul Thomas" <v_2rath[ at ]hotmail.com> 12/16/2008 12:21:26 AM
Can you right click on Business contact manager and go to properties windows
and click on the tab that reads folder size , van you check if it show a
size next to accounts ?

Also when your in the accounts highlighted can you click on view > current
view > arrange by category and see if you can view any items
--
Regards

Rahul Thomas [MSFT]

"ftworks" <ftworks[ at ]discussions.microsoft.com> wrote in message
news:DD901019-F774-4103-98E3-2EB0FDD3B158[ at ]microsoft.com...
[Quoted Text]
> I can see "accounts" on the LHS but the folder is empty (and the contacts
> and
> business contacts folders are not empty.)
>
> "Raul" wrote:
>
>> Are the accounts visible if you change the view setting in the accounts
>> pane
>> ?
>>
>> --
>> Regards
>>
>> Rahul Thomas [MSFT]
>>
>> "ftworks" <ftworks[ at ]discussions.microsoft.com> wrote in message
>> news:184CF172-20C6-47F1-BB5C-B20828F62D89[ at ]microsoft.com...
>> > I have created hundreds of accounts in BCM and I can see them on my
>> > Blackberry that's sync'd to my PC as well as when I use a thrif party
>> > product
>> > (IMI) to download information. However, the accounts folder appears
>> > empty
>> > from BCM. How can I get it to show its contents again?
>>
>>

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