help me with corrupted Word document! askcarrienow 10/27/2008 3:34:21 PM I am praying that someone out there can tell me what the heck I need to do here as I am desperate... I uploaded a manuscript I created in Word 2007 onto an internet publishing site, but my account liaison says that she cannot open the document - that it is corrupted and needs to be decoded. How do I (or how does she) do this? Some background: I did not originally have Word on my system. I created this document in Word 2007 through a free trial I had (I apparently received the free trial due to having opened a doument sent to me from someone else that had been created in Word 2007). Realizing that this trial might not take me through the entire editing, formatting, and proofreading phase, I downloaded my XP Word 2002 (from my old computer) onto my new computer (Vista) just in case, though I never had to use it. I finished the document within the free trial (I could open it 25 times or something like that) and sent it off to the publisher's website. When I was alerted to the problem, I opened the document for my last available time in the Word 2007 trial and it still looked fine. When I attempted to open it in my Word 2002, it comes up as completely whacked - mostly characters. I tried asking it to open in Unicode, but that did not work, and now it looks as though my document is in Japanese or Chinese. Though smart, I am not technically savvy, and b/c we are on a publishing deadline, I am freaking out. Does anyone have the answer for me from my end - OR - the answer for my publishing account exec so she can open it on her end?

Re: help me with corrupted Word document! "Graham Mayor" <gmayor[ at ]REMOVETHISmvps.org> 10/27/2008 3:48:54 PM Word 2007 uses a different and incompatible file format from Word 2002. You can either open the document in Word 2007 and save it as Word 97-2003 format, or you can download the 2007 compatibility pack for Word 2003 http://office.microsoft.com/en-us/products/HA101686761033.aspx and use that to open the document and save it as a Word document (DOC). Your correspondent may even wish to download and install the compatibility pack? -- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> askcarrienow wrote: [Quoted Text] > I am praying that someone out there can tell me what the heck I need > to do here as I am desperate... > > I uploaded a manuscript I created in Word 2007 onto an internet > publishing site, but my account liaison says that she cannot open the > document - that it is corrupted and needs to be decoded. How do I > (or how does she) do this? > > Some background: I did not originally have Word on my system. I > created this document in Word 2007 through a free trial I had (I > apparently received the free trial due to having opened a doument > sent to me from someone else that had been created in Word 2007). > Realizing that this trial might not take me through the entire > editing, formatting, and proofreading phase, I downloaded my XP Word > 2002 (from my old computer) onto my new computer (Vista) just in > case, though I never had to use it. I finished the document within > the free trial (I could open it 25 times or something like that) and > sent it off to the publisher's website. When I was alerted to the > problem, I opened the document for my last available time in the Word > 2007 trial and it still looked fine. When I attempted to open it in > my Word 2002, it comes up as completely whacked - mostly characters. > I tried asking it to open in Unicode, but that did not work, and now > it looks as though my document is in Japanese or Chinese. Though > smart, I am not technically savvy, and b/c we are on a publishing > deadline, I am freaking out. Does anyone have the answer for me from > my end - OR - the answer for my publishing account exec so she can > open it on her end?