That is normal.
Those buttons are not available until you have selected a data source for your merge, which you would normally do using the Select Recipients button in the Start Mailmerge group. (Unless your data source is an Outlook Contacts list, in which case you will probably be better off starting in Outlook, selecting some contacts, then use Outlook->Tools->Mail Merge... to create the mail merge main document. /Then/ lay out your document).
-- Peter Jamieson http://tips.pjmsn.me.uk
"Celebratelife" <Celebratelife[ at ]discussions.microsoft.com> wrote in message news:2037E882-0A50-4403-A4E3-6D3E7424CFC6[ at ]microsoft.com...
[Quoted Text] >I am using Word 2007 and working on creating a Mail Merge. None of my > buttons on Write & Insert field in Mailings is highlighted and I need to > use > them. I have the Student Office installed and the trial Office > Professional. >
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