Problem opening a Word doc on a new computer blandrigan 12/4/2008 12:35:01 AM My daughter has a new laptop. She has a hard drive from her old laptop which is a complete image of her old internal hard drive. when she attaches it to her new laptop and attempts to open a Word doc she gets this error message, "The operating system is not presently configured to run this application." I am guessing this is because she doesnt have Office installed on her new computer. How can she do that since she doesnt have the disks from her old laptop (Office was pre-installed on that one)? thx bl

Re: Problem opening a Word doc on a new computer "JoAnn Paules" <jl_paules[ at ]hotnospammail.com> 12/4/2008 12:54:45 AM She can't. OEM (preinstalled) versions die with the computer. You can't transfer them to a new system. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "blandrigan" <blandrigan[ at ]discussions.microsoft.com> wrote in message news:E1227A29-A36D-4C78-B290-EEF8C4ECF23C[ at ]microsoft.com... [Quoted Text] > My daughter has a new laptop. She has a hard drive from her old laptop > which > is a complete image of her old internal hard drive. when she attaches it > to > her new laptop and attempts to open a Word doc she gets this error > message, > "The operating system is not presently configured to run this > application." > I am guessing this is because she doesnt have Office installed on her new > computer. How can she do that since she doesnt have the disks from her > old > laptop (Office was pre-installed on that one)? > > thx > bl

Re: Problem opening a Word doc on a new computer "LVTravel" <none[ at ]nothere.com> 12/4/2008 6:02:51 AM "blandrigan" <blandrigan[ at ]discussions.microsoft.com> wrote in message news:E1227A29-A36D-4C78-B290-EEF8C4ECF23C[ at ]microsoft.com... [Quoted Text] > My daughter has a new laptop. She has a hard drive from her old laptop > which > is a complete image of her old internal hard drive. when she attaches it > to > her new laptop and attempts to open a Word doc she gets this error > message, > "The operating system is not presently configured to run this > application." > I am guessing this is because she doesnt have Office installed on her new > computer. How can she do that since she doesnt have the disks from her > old > laptop (Office was pre-installed on that one)? > > thx > bl Have her purchase a new copy of Office version that meets her needs. As an alternative she can download and install Open Office from www.openoffice.org which is a free "clone" of Office at about the Office XP (my opinion) level for power but the newest version will handle Office 2007 files. It has clones for Word, Excel, PowerPoint and also has a database and drawing program.