BCM 2007 Export/Import not retain full history Samvnw51 4/18/2007 5:58:01 PM I have a BCM account that has history going back 1 month including emails and business notes. I export to a BCM file using all the default settings (Full history etc). Then I connect to a new empty db and import from the BCM file using the default settings. When I look at the the Account history it is missing most of the items that were present prior to the export/import. This issue makes it very difficult to switch to a different db. Thanks in advance.

Re: BCM 2007 Export/Import not retain full history "Burcu Kinay [MSFT]" <bkinay[ at ]online.microsoft.com> 4/18/2007 6:42:09 PM Hi, Do you see a pattern for missing items? Are mainly emails or business notes missing? What is the date for the missing items (for example missing ones are older than 2 weeks etc)? Are they also assigned to another record? Or are they just randomly missing? -- This posting is provided "AS IS" with no warranties, and confers no rights. "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message news:ACD71426-2BC1-4860-9BC3-52BAFBAC701D[ at ]microsoft.com... [Quoted Text] >I have a BCM account that has history going back 1 month including emails >and > business notes. > I export to a BCM file using all the default settings (Full history etc). > Then I connect to a new empty db and import from the BCM file using the > default settings. When I look at the the Account history it is missing > most > of the items that were present prior to the export/import. > This issue makes it very difficult to switch to a different db. > Thanks in advance.

Re: BCM 2007 Export/Import not retain full history Samvnw51 4/18/2007 7:26:33 PM Good question: It does seem to be related to a cutoff date. Since I posted this,i've been snooping around and believe that the problem is in the export function. I don't think the full history is getting exported to the bcm file. If it would be of any help I could send you a screen shot of the history along with an exported bcm file to look at. None of the itema are linked to more than one object. Thanks. "Burcu Kinay [MSFT]" wrote: [Quoted Text] > Hi, > Do you see a pattern for missing items? Are mainly emails or business notes > missing? What is the date for the missing items (for example missing ones > are older than 2 weeks etc)? Are they also assigned to another record? > Or are they just randomly missing? > > -- > This posting is provided "AS IS" with no warranties, and confers no rights. > > > "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message > news:ACD71426-2BC1-4860-9BC3-52BAFBAC701D[ at ]microsoft.com... > >I have a BCM account that has history going back 1 month including emails > >and > > business notes. > > I export to a BCM file using all the default settings (Full history etc). > > Then I connect to a new empty db and import from the BCM file using the > > default settings. When I look at the the Account history it is missing > > most > > of the items that were present prior to the export/import. > > This issue makes it very difficult to switch to a different db. > > Thanks in advance. >

Re: BCM 2007 Export/Import not retain full history "Burcu Kinay [MSFT]" <bkinay[ at ]online.microsoft.com> 4/18/2007 11:18:43 PM Yes it will be helpful. Can you please send them to burcu.kinay at microsoft com? -- This posting is provided "AS IS" with no warranties, and confers no rights. "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message news:EB6F4211-7656-45C7-A4B2-4641E47E91F5[ at ]microsoft.com... [Quoted Text] > Good question: It does seem to be related to a cutoff date. Since I posted > this,i've been snooping around and believe that the problem is in the > export > function. I don't think the full history is getting exported to the bcm > file. > If it would be of any help I could send you a screen shot of the history > along with an exported bcm file to look at. > > None of the itema are linked to more than one object. > > Thanks. > > "Burcu Kinay [MSFT]" wrote: > >> Hi, >> Do you see a pattern for missing items? Are mainly emails or business >> notes >> missing? What is the date for the missing items (for example missing ones >> are older than 2 weeks etc)? Are they also assigned to another record? >> Or are they just randomly missing? >> >> -- >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> >> "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message >> news:ACD71426-2BC1-4860-9BC3-52BAFBAC701D[ at ]microsoft.com... >> >I have a BCM account that has history going back 1 month including >> >emails >> >and >> > business notes. >> > I export to a BCM file using all the default settings (Full history >> > etc). >> > Then I connect to a new empty db and import from the BCM file using the >> > default settings. When I look at the the Account history it is missing >> > most >> > of the items that were present prior to the export/import. >> > This issue makes it very difficult to switch to a different db. >> > Thanks in advance. >>

Re: BCM 2007 Export/Import not retain full history Samvnw51 4/19/2007 3:44:03 PM Email sent as requested 11:35 April 19 EDT "Burcu Kinay [MSFT]" wrote: [Quoted Text] > Yes it will be helpful. Can you please send them to burcu.kinay at microsoft > com? > > -- > This posting is provided "AS IS" with no warranties, and confers no rights. > > > "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message > news:EB6F4211-7656-45C7-A4B2-4641E47E91F5[ at ]microsoft.com... > > Good question: It does seem to be related to a cutoff date. Since I posted > > this,i've been snooping around and believe that the problem is in the > > export > > function. I don't think the full history is getting exported to the bcm > > file. > > If it would be of any help I could send you a screen shot of the history > > along with an exported bcm file to look at. > > > > None of the itema are linked to more than one object. > > > > Thanks. > > > > "Burcu Kinay [MSFT]" wrote: > > > >> Hi, > >> Do you see a pattern for missing items? Are mainly emails or business > >> notes > >> missing? What is the date for the missing items (for example missing ones > >> are older than 2 weeks etc)? Are they also assigned to another record? > >> Or are they just randomly missing? > >> > >> -- > >> This posting is provided "AS IS" with no warranties, and confers no > >> rights. > >> > >> > >> "Samvnw51" <Samvnw51[ at ]discussions.microsoft.com> wrote in message > >> news:ACD71426-2BC1-4860-9BC3-52BAFBAC701D[ at ]microsoft.com... > >> >I have a BCM account that has history going back 1 month including > >> >emails > >> >and > >> > business notes. > >> > I export to a BCM file using all the default settings (Full history > >> > etc). > >> > Then I connect to a new empty db and import from the BCM file using the > >> > default settings. When I look at the the Account history it is missing > >> > most > >> > of the items that were present prior to the export/import. > >> > This issue makes it very difficult to switch to a different db. > >> > Thanks in advance. > >> >