MS OFFICE 2003 nagging issue Kashif 12/5/2008 2:43:01 PM I have been trying to solve this issue for 6 months but no success so far. I have MS office Small business edition Open License installed on my Terminal Server. Everytime, user open MS Word, It tries trying to recover a document that it thinks was last save with AutoRecover on September, 14 2006. It show the document in the left Pane -- Recoverd and Origianl. When I click on Recoverd , It give me Info message "Word can't open the document(document name). When I click OK to that message. It gives me error messag "Error Deleting file or Folder" Can't delete File:Cann't read from the source or disk. When I click on the OK button of the error message ..on the Left Pane that Entry of document goes away [Recovered] but I still have the left pane open with the entry of Original of the document in question. When I click on Origianl in the left pane, It give me message "Word can't open the document(document name). When I click on the OK button , The left pane window is closed. This doesn't happen all the time but 75% of the time this auto recover left pane window is opening with a lost document. After several month struggling with this issue, I installed OFFICE 2007 SBE. I don't have this issue with OFFICE 2007. I have un-installed MS office 2003 SBE many times , deleted all the office folders, and reinstall it many times. but this message doesn't want to go away. can I get some help !!!!! Thanks

Re: MS OFFICE 2003 nagging issue "Aaron Rykhus [MSFT]" <arykhus[ at ]online.microsoft.com> 12/15/2008 6:20:34 PM Have you seen this article? http://support.microsoft.com/kb/107686. Also, since this is happening in Word have you tried posting to the Word newsgroup? Microsoft Communities http://www.microsoft.com/communities/default.mspx Microsoft Newsgroups http://www.microsoft.com/communities/newsgroups/default.mspx Office Newsgroups http://www.microsoft.com/office/community/en-us/default.mspx?d=1 Word - General Questions http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.word.docmanagement&lang=en&cr=US "Kashif" <Kashif[ at ]discussions.microsoft.com> wrote in message news:90982A2E-CB36-4D4B-B8C2-763B1807396E[ at ]microsoft.com... [Quoted Text] >I have been trying to solve this issue for 6 months but no success so far. > I have MS office Small business edition Open License installed on my > Terminal Server. Everytime, user open MS Word, It tries trying to recover > a > document that it thinks was last save with AutoRecover on September, 14 > 2006. > > It show the document in the left Pane -- Recoverd and Origianl. > > When I click on Recoverd , It give me Info message "Word can't open the > document(document name). When I click OK to that message. It gives me > error > messag "Error Deleting file or Folder" Can't delete File:Cann't read from > the > source or disk. When I click on the OK button of the error message ..on > the > Left Pane that Entry of document goes away [Recovered] but I still have > the > left pane open with the entry of Original of the document in question. > > When I click on Origianl in the left pane, It give me message "Word can't > open the document(document name). When I click on the OK button , The left > pane window is closed. > > This doesn't happen all the time but 75% of the time this auto recover > left > pane window is opening with a lost document. > > After several month struggling with this issue, I installed OFFICE 2007 > SBE. > I don't have this issue with OFFICE 2007. > > I have un-installed MS office 2003 SBE many times , deleted all the office > folders, and reinstall it many times. but this message doesn't want to go > away. > > can I get some help !!!!! > > Thanks >