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Thread: Can't Restore Outlook

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Can't Restore Outlook
ATCStephen 4/6/2007 11:20:00 PM
I followed all the steps to backup Outlook and saved it to a backup drive.
Now I want to copy that info onto my new C drive. I try both the Import
function and the File>Open>Outlook Data File method and both ways do not
work. I get a message saying "Access denied. You do not have permission to
access that file." Huh? If I don't then who does? Please grant me
permission to use the info on my own computer <g> Thanks in advance for
any help.
Re: Can't Restore Outlook
"DL" <address[ at ]invalid> 4/7/2007 12:07:04 AM
Maybe this
http://support.microsoft.com/kb/308421/en-us
Copy the pst to a location on your your new hd, do not overwrite any
existing pst, then in OL File>Open>Data File

"ATCStephen" <ATCStephen[ at ]discussions.microsoft.com> wrote in message
news:D308F11D-5A19-4F55-A2CE-F0640A0A22B6[ at ]microsoft.com...
[Quoted Text]
> I followed all the steps to backup Outlook and saved it to a backup drive.
> Now I want to copy that info onto my new C drive. I try both the Import
> function and the File>Open>Outlook Data File method and both ways do not
> work. I get a message saying "Access denied. You do not have permission
to
> access that file." Huh? If I don't then who does? Please grant me
> permission to use the info on my own computer <g> Thanks in advance for
> any help.


Re: Can't Restore Outlook
ATCStephen 4/7/2007 3:10:03 AM
Thanks so much! I followed the link and I had to gain ownership of the file.
Then it worked. The copying to the new drive wouldn't work as I still
didn't have rights. Thanks again.


"DL" wrote:

[Quoted Text]
> Maybe this
> http://support.microsoft.com/kb/308421/en-us
> Copy the pst to a location on your your new hd, do not overwrite any
> existing pst, then in OL File>Open>Data File
>
> "ATCStephen" <ATCStephen[ at ]discussions.microsoft.com> wrote in message
> news:D308F11D-5A19-4F55-A2CE-F0640A0A22B6[ at ]microsoft.com...
> > I followed all the steps to backup Outlook and saved it to a backup drive.
> > Now I want to copy that info onto my new C drive. I try both the Import
> > function and the File>Open>Outlook Data File method and both ways do not
> > work. I get a message saying "Access denied. You do not have permission
> to
> > access that file." Huh? If I don't then who does? Please grant me
> > permission to use the info on my own computer <g> Thanks in advance for
> > any help.
>
>
>

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