Ok, I'll see what I can find out.
Thank you Russ.
David
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > This is probably not an Outlook issue, then. You need to look at the form
> this service uses to collect the fax request from Outlook and why it is not
> in plain text. Or see what your user is doing to create a message that is
> not in plain text.
> --
> Russ Valentine
> [MVP-Outlook]
> "David" <David[ at ]discussions.microsoft.com> wrote in message
> news:B84A583D-3326-46DF-99CE-186F4EF68AB6[ at ]microsoft.com...
> > Thank you for replying and sorry for the lack of info.
> > The fax solution is provided by Wirefast and there is no additional
> > software, faxes are sent and received via a shared mailbox. To send they
> > just
> > need to type the number followed by [ at ]fax.company.com in a new e-mail
> > message.
> >
> > Only this one user has this problem.
> >
> > David
> >
> >
> >
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> You did not provide any information. Fax software and sending method
> >> would
> >> be a minimum.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "David" <David[ at ]discussions.microsoft.com> wrote in message
> >> news:6B3F5746-1558-4FEA-84FF-A895B335C722[ at ]microsoft.com...
> >> > Hi everyone,
> >> >
> >> > I have user that cannot send faxes from his Outlook 2003.
> >> > I checked with the vendor and they say it's an encoding problem (TNEF):
> >> > Content-Type: application/ms-tnef;
> >> > name="winmail.dat"
> >> >
> >> > It cannot be sent in this format. According to what I've read, this has
> >> > to
> >> > do with Rich Text, however sending as Plain Text or HTML has the same
> >> > results. Under "Internet Format" the option "Convert to HTML" is also
> >> > active.
> >> >
> >> > What can I do to make sure the message is not sent in TNEF?
> >> >
> >> > Thanks,
> >> > David
> >>
> >>
> >>
>
>
>
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