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Thread: file not available

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file not available
SusanC 10/12/2008 9:18:01 PM
I can create a document in Word, save it and then cannot access it. I get
the message that "file is not available". Extremely frustrating to say the
least. It is in my documents as a saved file. I am able to open it in
Works, but that is not how this should work right?
Re: file not available
"Terry Farrell" <terryfarrell[ at ]msn.com> 10/12/2008 10:06:25 PM
How about some help with this question such as

Version of Word and patches
Version of Windows and patches
What type of computer and where are the files saved (local or network)

--
Terry Farrell - MSWord MVP

"SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
news:5BBFAF5E-55CB-4C5C-8767-9380D9899591[ at ]microsoft.com...
[Quoted Text]
>I can create a document in Word, save it and then cannot access it. I get
> the message that "file is not available". Extremely frustrating to say
> the
> least. It is in my documents as a saved file. I am able to open it in
> Works, but that is not how this should work right?

Re: file not available
SusanC 10/13/2008 12:44:01 AM

Thanks for responding; I am using word 2007, installed 2 days ago. The
documents were saved as a .docx in "my documents". I have a new computer-HP
Pavillion laptop. I don't know what else to tell you. I can see the
documents in recent documents and they have a push pin next to them. The one
I need has a green push pin and the others have a gray. No matter how I
approach these files they won't open.


"Terry Farrell" wrote:

[Quoted Text]
> How about some help with this question such as
>
> Version of Word and patches
> Version of Windows and patches
> What type of computer and where are the files saved (local or network)
>
> --
> Terry Farrell - MSWord MVP
>
> "SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
> news:5BBFAF5E-55CB-4C5C-8767-9380D9899591[ at ]microsoft.com...
> >I can create a document in Word, save it and then cannot access it. I get
> > the message that "file is not available". Extremely frustrating to say
> > the
> > least. It is in my documents as a saved file. I am able to open it in
> > Works, but that is not how this should work right?
>
Re: file not available
SusanC 10/13/2008 12:45:01 AM
Oh, yea, I'm using Vista, no patches for the word 2007or Vista

"Terry Farrell" wrote:

[Quoted Text]
> How about some help with this question such as
>
> Version of Word and patches
> Version of Windows and patches
> What type of computer and where are the files saved (local or network)
>
> --
> Terry Farrell - MSWord MVP
>
> "SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
> news:5BBFAF5E-55CB-4C5C-8767-9380D9899591[ at ]microsoft.com...
> >I can create a document in Word, save it and then cannot access it. I get
> > the message that "file is not available". Extremely frustrating to say
> > the
> > least. It is in my documents as a saved file. I am able to open it in
> > Works, but that is not how this should work right?
>
Re: file not available
"Graham Mayor" <gmayor[ at ]REMOVETHISmvps.org> 10/13/2008 5:16:35 AM
See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. You have a
problem with the registration with respect to docx files, repairing Office
should fix that.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


SusanC wrote:
[Quoted Text]
> Thanks for responding; I am using word 2007, installed 2 days ago.
> The documents were saved as a .docx in "my documents". I have a new
> computer-HP Pavillion laptop. I don't know what else to tell you. I
> can see the documents in recent documents and they have a push pin
> next to them. The one I need has a green push pin and the others
> have a gray. No matter how I approach these files they won't open.
>
>
> "Terry Farrell" wrote:
>
>> How about some help with this question such as
>>
>> Version of Word and patches
>> Version of Windows and patches
>> What type of computer and where are the files saved (local or
>> network)
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
>> news:5BBFAF5E-55CB-4C5C-8767-9380D9899591[ at ]microsoft.com...
>>> I can create a document in Word, save it and then cannot access it.
>>> I get the message that "file is not available". Extremely
>>> frustrating to say the
>>> least. It is in my documents as a saved file. I am able to open
>>> it in Works, but that is not how this should work right?


Re: file not available
"Terry Farrell" <terryfarrell[ at ]msn.com> 10/13/2008 9:44:55 AM
Go on line and run all updates. Then see Graham's reply regarding
registration in windows.

Terry

"SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
news:C8B27A59-B1B3-442D-BE0B-6F8EB3ECBB56[ at ]microsoft.com...
[Quoted Text]
> Oh, yea, I'm using Vista, no patches for the word 2007or Vista
>
> "Terry Farrell" wrote:
>
>> How about some help with this question such as
>>
>> Version of Word and patches
>> Version of Windows and patches
>> What type of computer and where are the files saved (local or network)
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "SusanC" <SusanC[ at ]discussions.microsoft.com> wrote in message
>> news:5BBFAF5E-55CB-4C5C-8767-9380D9899591[ at ]microsoft.com...
>> >I can create a document in Word, save it and then cannot access it. I
>> >get
>> > the message that "file is not available". Extremely frustrating to say
>> > the
>> > least. It is in my documents as a saved file. I am able to open it in
>> > Works, but that is not how this should work right?
>>

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