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Thread: Word help

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Word help
Nick 12/9/2008 10:22:04 AM
I am making no progress with my problem concerning Word help.

The main menu for help appears after pressing F1, but when I double click on
an item, a black box appears arround the item, the circle starts revolving
and nothing else happens.

If I then click again on the item, '(Not responding)' appears at the top
after Help, the menu goes faint, and I can only proceed by exiting.

This fault also exists in PowerPoint and One Note, but help is working OK in
Excel.

Please can someone help.
--
Nick
RE: Word help
Stefan Blom 12/22/2008 1:16:08 PM
Have you tried repairing the Office installation?

--
Stefan Blom
Microsoft Word MVP


"Nick" wrote:

[Quoted Text]
> I am making no progress with my problem concerning Word help.
>
> The main menu for help appears after pressing F1, but when I double click on
> an item, a black box appears arround the item, the circle starts revolving
> and nothing else happens.
>
> If I then click again on the item, '(Not responding)' appears at the top
> after Help, the menu goes faint, and I can only proceed by exiting.
>
> This fault also exists in PowerPoint and One Note, but help is working OK in
> Excel.
>
> Please can someone help.
> --
> Nick
RE: Word help
Nick 12/22/2008 5:32:01 PM
I have uninstalled Office and reinstalled it with no change in the problem.
If this is not what you mean by 'repairing' could you please explain. Many
thanks.
--
Nick


"Stefan Blom" wrote:

[Quoted Text]
> Have you tried repairing the Office installation?
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
> "Nick" wrote:
>
> > I am making no progress with my problem concerning Word help.
> >
> > The main menu for help appears after pressing F1, but when I double click on
> > an item, a black box appears arround the item, the circle starts revolving
> > and nothing else happens.
> >
> > If I then click again on the item, '(Not responding)' appears at the top
> > after Help, the menu goes faint, and I can only proceed by exiting.
> >
> > This fault also exists in PowerPoint and One Note, but help is working OK in
> > Excel.
> >
> > Please can someone help.
> > --
> > Nick
Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/22/2008 6:41:12 PM
Uninstalling and reinstalling doesn't really change anything. In Word 2003,
use Help | Detect and Repair. In Word 2007, Office Button | Word Options |
Resources | run Microsoft Office Diagnostics.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Nick" <Nick[ at ]discussions.microsoft.com> wrote in message
news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
[Quoted Text]
>I have uninstalled Office and reinstalled it with no change in the problem.
> If this is not what you mean by 'repairing' could you please explain. Many
> thanks.
> --
> Nick
>
>
> "Stefan Blom" wrote:
>
>> Have you tried repairing the Office installation?
>>
>> --
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>> "Nick" wrote:
>>
>> > I am making no progress with my problem concerning Word help.
>> >
>> > The main menu for help appears after pressing F1, but when I double
>> > click on
>> > an item, a black box appears arround the item, the circle starts
>> > revolving
>> > and nothing else happens.
>> >
>> > If I then click again on the item, '(Not responding)' appears at the
>> > top
>> > after Help, the menu goes faint, and I can only proceed by exiting.
>> >
>> > This fault also exists in PowerPoint and One Note, but help is working
>> > OK in
>> > Excel.
>> >
>> > Please can someone help.
>> > --
>> > Nick
>


Re: Word help
Nick 12/23/2008 9:12:00 AM
Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but
Help still is 'Not responding' I would be most grateful for any other ideas
to get it going.
--
Nick


"Suzanne S. Barnhill" wrote:

[Quoted Text]
> Uninstalling and reinstalling doesn't really change anything. In Word 2003,
> use Help | Detect and Repair. In Word 2007, Office Button | Word Options |
> Resources | run Microsoft Office Diagnostics.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> http://word.mvps.org
>
> "Nick" <Nick[ at ]discussions.microsoft.com> wrote in message
> news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
> >I have uninstalled Office and reinstalled it with no change in the problem.
> > If this is not what you mean by 'repairing' could you please explain. Many
> > thanks.
> > --
> > Nick
> >
> >
> > "Stefan Blom" wrote:
> >
> >> Have you tried repairing the Office installation?
> >>
> >> --
> >> Stefan Blom
> >> Microsoft Word MVP
> >>
> >>
> >> "Nick" wrote:
> >>
> >> > I am making no progress with my problem concerning Word help.
> >> >
> >> > The main menu for help appears after pressing F1, but when I double
> >> > click on
> >> > an item, a black box appears arround the item, the circle starts
> >> > revolving
> >> > and nothing else happens.
> >> >
> >> > If I then click again on the item, '(Not responding)' appears at the
> >> > top
> >> > after Help, the menu goes faint, and I can only proceed by exiting.
> >> >
> >> > This fault also exists in PowerPoint and One Note, but help is working
> >> > OK in
> >> > Excel.
> >> >
> >> > Please can someone help.
> >> > --
> >> > Nick
> >
>
>
>
Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/23/2008 5:02:30 PM
This seems to be an impossible problem to search for (as you've no doubt
found) since all combinations of "Help" and "not responding," "unavailable,"
"not working," etc., just send you to places to get help when the
application is not responding. The only advice I've found is to uninstall
and reinstall, which clearly doesn't help.

I wonder if you could get better help here if you would post in the
word.application.errors newsgroup, which has less traffic and is frequented
by people more knowledgeable about troubleshooting, well, application
errors.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Nick" <Nick[ at ]discussions.microsoft.com> wrote in message
news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
[Quoted Text]
> Thank you, I have Word 2007 and Diagnostics found no problems anywhere! -
> but
> Help still is 'Not responding' I would be most grateful for any other
> ideas
> to get it going.
> --
> Nick
>
>
> "Suzanne S. Barnhill" wrote:
>
>> Uninstalling and reinstalling doesn't really change anything. In Word
>> 2003,
>> use Help | Detect and Repair. In Word 2007, Office Button | Word Options
>> |
>> Resources | run Microsoft Office Diagnostics.
>>
>> --
>> Suzanne S. Barnhill
>> Microsoft MVP (Word)
>> Words into Type
>> Fairhope, Alabama USA
>> http://word.mvps.org
>>
>> "Nick" <Nick[ at ]discussions.microsoft.com> wrote in message
>> news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
>> >I have uninstalled Office and reinstalled it with no change in the
>> >problem.
>> > If this is not what you mean by 'repairing' could you please explain.
>> > Many
>> > thanks.
>> > --
>> > Nick
>> >
>> >
>> > "Stefan Blom" wrote:
>> >
>> >> Have you tried repairing the Office installation?
>> >>
>> >> --
>> >> Stefan Blom
>> >> Microsoft Word MVP
>> >>
>> >>
>> >> "Nick" wrote:
>> >>
>> >> > I am making no progress with my problem concerning Word help.
>> >> >
>> >> > The main menu for help appears after pressing F1, but when I double
>> >> > click on
>> >> > an item, a black box appears arround the item, the circle starts
>> >> > revolving
>> >> > and nothing else happens.
>> >> >
>> >> > If I then click again on the item, '(Not responding)' appears at the
>> >> > top
>> >> > after Help, the menu goes faint, and I can only proceed by exiting.
>> >> >
>> >> > This fault also exists in PowerPoint and One Note, but help is
>> >> > working
>> >> > OK in
>> >> > Excel.
>> >> >
>> >> > Please can someone help.
>> >> > --
>> >> > Nick
>> >
>>
>>
>>
>


Re: Word help
grammatim <grammatim[ at ]verizon.net> 12/23/2008 11:01:41 PM
He should be aware, though, that even when his Word2007 Help is
working perfectly, it won't give him much help. (See many threads
mentioning how Help has deteriorated over the years.)

On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
[Quoted Text]
> This seems to be an impossible problem to search for (as you've no doubt
> found) since all combinations of "Help" and "not responding," "unavailable,"
> "not working," etc., just send you to places to get help when the
> application is not responding. The only advice I've found is to uninstall
> and reinstall, which clearly doesn't help.
>
> I wonder if you could get better help here if you would post in the
> word.application.errors newsgroup, which has less traffic and is frequented
> by people more knowledgeable about troubleshooting, well, application
> errors.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USAhttp://word.mvps.org
>
> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>
> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>
>
>
> > Thank you, I have Word 2007 and Diagnostics found no problems anywhere! -
> > but
> > Help still is 'Not responding' I would be most grateful for any other
> > ideas
> > to get it going.
> > --
> > Nick
>
> > "Suzanne S. Barnhill" wrote:
>
> >> Uninstalling and reinstalling doesn't really change anything. In Word
> >> 2003,
> >> use Help | Detect and Repair. In Word 2007, Office Button | Word Options
> >> |
> >> Resources | run Microsoft Office Diagnostics.
>
> >> --
> >> Suzanne S. Barnhill
> >> Microsoft MVP (Word)
> >> Words into Type
> >> Fairhope, Alabama USA
> >>http://word.mvps.org
>
> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
> >> >I have uninstalled Office and reinstalled it with no change in the
> >> >problem.
> >> > If this is not what you mean by 'repairing' could you please explain..
> >> > Many
> >> > thanks.
> >> > --
> >> > Nick
>
> >> > "Stefan Blom" wrote:
>
> >> >> Have you tried repairing the Office installation?
>
> >> >> --
> >> >> Stefan Blom
> >> >> Microsoft Word MVP
>
> >> >> "Nick" wrote:
>
> >> >> > I am making no progress with my problem concerning Word help.
>
> >> >> > The main menu for help appears after pressing F1, but when I double
> >> >> > click on
> >> >> > an item, a black box appears arround the item, the circle starts
> >> >> > revolving
> >> >> > and nothing else happens.
>
> >> >> > If I then click again on the item, '(Not responding)' appears at the
> >> >> > top
> >> >> > after Help, the menu goes faint, and I can only proceed by exiting.
>
> >> >> > This fault also exists in PowerPoint and One Note, but help is
> >> >> > working
> >> >> > OK in
> >> >> > Excel.
>
> >> >> > Please can someone help.
> >> >> > --
> >> >> > Nick-
Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/24/2008 12:33:09 AM
Too true! Although, if you enable online Help, there are many more options.
The problem is that they're not succinct, easy-to-read Help topics; instead,
they're often narrated tutorials with practice files to download.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"grammatim" <grammatim[ at ]verizon.net> wrote in message
news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
He should be aware, though, that even when his Word2007 Help is
working perfectly, it won't give him much help. (See many threads
mentioning how Help has deteriorated over the years.)

On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
[Quoted Text]
> This seems to be an impossible problem to search for (as you've no doubt
> found) since all combinations of "Help" and "not responding,"
> "unavailable,"
> "not working," etc., just send you to places to get help when the
> application is not responding. The only advice I've found is to uninstall
> and reinstall, which clearly doesn't help.
>
> I wonder if you could get better help here if you would post in the
> word.application.errors newsgroup, which has less traffic and is
> frequented
> by people more knowledgeable about troubleshooting, well, application
> errors.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USAhttp://word.mvps.org
>
> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>
> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>
>
>
> > Thank you, I have Word 2007 and Diagnostics found no problems
> > anywhere! -
> > but
> > Help still is 'Not responding' I would be most grateful for any other
> > ideas
> > to get it going.
> > --
> > Nick
>
> > "Suzanne S. Barnhill" wrote:
>
> >> Uninstalling and reinstalling doesn't really change anything. In Word
> >> 2003,
> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
> >> Options
> >> |
> >> Resources | run Microsoft Office Diagnostics.
>
> >> --
> >> Suzanne S. Barnhill
> >> Microsoft MVP (Word)
> >> Words into Type
> >> Fairhope, Alabama USA
> >>http://word.mvps.org
>
> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
> >> >I have uninstalled Office and reinstalled it with no change in the
> >> >problem.
> >> > If this is not what you mean by 'repairing' could you please explain.
> >> > Many
> >> > thanks.
> >> > --
> >> > Nick
>
> >> > "Stefan Blom" wrote:
>
> >> >> Have you tried repairing the Office installation?
>
> >> >> --
> >> >> Stefan Blom
> >> >> Microsoft Word MVP
>
> >> >> "Nick" wrote:
>
> >> >> > I am making no progress with my problem concerning Word help.
>
> >> >> > The main menu for help appears after pressing F1, but when I
> >> >> > double
> >> >> > click on
> >> >> > an item, a black box appears arround the item, the circle starts
> >> >> > revolving
> >> >> > and nothing else happens.
>
> >> >> > If I then click again on the item, '(Not responding)' appears at
> >> >> > the
> >> >> > top
> >> >> > after Help, the menu goes faint, and I can only proceed by
> >> >> > exiting.
>
> >> >> > This fault also exists in PowerPoint and One Note, but help is
> >> >> > working
> >> >> > OK in
> >> >> > Excel.
>
> >> >> > Please can someone help.
> >> >> > --
> >> >> > Nick-


Re: Word help
"Stefan Blom" <no.spam[ at ]please.xyz> 12/29/2008 1:46:00 PM
And some topics are nowhere to be found, even if you connect to Office
online. In particular, certain topics on field codes seem to be lost
forever. :-(

Fortunately, the Field Options dialog box gives you brief descriptions of
fields and their switches.

--
Stefan Blom
Microsoft Word MVP



"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text]
> Too true! Although, if you enable online Help, there are many more
> options. The problem is that they're not succinct, easy-to-read Help
> topics; instead, they're often narrated tutorials with practice files to
> download.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> http://word.mvps.org
>
> "grammatim" <grammatim[ at ]verizon.net> wrote in message
> news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
> He should be aware, though, that even when his Word2007 Help is
> working perfectly, it won't give him much help. (See many threads
> mentioning how Help has deteriorated over the years.)
>
> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
>> This seems to be an impossible problem to search for (as you've no doubt
>> found) since all combinations of "Help" and "not responding,"
>> "unavailable,"
>> "not working," etc., just send you to places to get help when the
>> application is not responding. The only advice I've found is to uninstall
>> and reinstall, which clearly doesn't help.
>>
>> I wonder if you could get better help here if you would post in the
>> word.application.errors newsgroup, which has less traffic and is
>> frequented
>> by people more knowledgeable about troubleshooting, well, application
>> errors.
>>
>> --
>> Suzanne S. Barnhill
>> Microsoft MVP (Word)
>> Words into Type
>> Fairhope, Alabama USAhttp://word.mvps.org
>>
>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>
>> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>>
>>
>>
>> > Thank you, I have Word 2007 and Diagnostics found no problems
>> > anywhere! -
>> > but
>> > Help still is 'Not responding' I would be most grateful for any other
>> > ideas
>> > to get it going.
>> > --
>> > Nick
>>
>> > "Suzanne S. Barnhill" wrote:
>>
>> >> Uninstalling and reinstalling doesn't really change anything. In Word
>> >> 2003,
>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
>> >> Options
>> >> |
>> >> Resources | run Microsoft Office Diagnostics.
>>
>> >> --
>> >> Suzanne S. Barnhill
>> >> Microsoft MVP (Word)
>> >> Words into Type
>> >> Fairhope, Alabama USA
>> >>http://word.mvps.org
>>
>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
>> >> >I have uninstalled Office and reinstalled it with no change in the
>> >> >problem.
>> >> > If this is not what you mean by 'repairing' could you please
>> >> > explain.
>> >> > Many
>> >> > thanks.
>> >> > --
>> >> > Nick
>>
>> >> > "Stefan Blom" wrote:
>>
>> >> >> Have you tried repairing the Office installation?
>>
>> >> >> --
>> >> >> Stefan Blom
>> >> >> Microsoft Word MVP
>>
>> >> >> "Nick" wrote:
>>
>> >> >> > I am making no progress with my problem concerning Word help.
>>
>> >> >> > The main menu for help appears after pressing F1, but when I
>> >> >> > double
>> >> >> > click on
>> >> >> > an item, a black box appears arround the item, the circle starts
>> >> >> > revolving
>> >> >> > and nothing else happens.
>>
>> >> >> > If I then click again on the item, '(Not responding)' appears at
>> >> >> > the
>> >> >> > top
>> >> >> > after Help, the menu goes faint, and I can only proceed by
>> >> >> > exiting.
>>
>> >> >> > This fault also exists in PowerPoint and One Note, but help is
>> >> >> > working
>> >> >> > OK in
>> >> >> > Excel.
>>
>> >> >> > Please can someone help.
>> >> >> > --
>> >> >> > Nick-
>
>



Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/29/2008 3:45:40 PM
Actually, the field codes are fully documented at
http://office.microsoft.com/en-us/word/CH061047231033.aspx (switches at
http://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't
get there from Help.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stefan Blom" <no.spam[ at ]please.xyz> wrote in message
news:OqsWOvbaJHA.684[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
> And some topics are nowhere to be found, even if you connect to Office
> online. In particular, certain topics on field codes seem to be lost
> forever. :-(
>
> Fortunately, the Field Options dialog box gives you brief descriptions of
> fields and their switches.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
>
> "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
> news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
>> Too true! Although, if you enable online Help, there are many more
>> options. The problem is that they're not succinct, easy-to-read Help
>> topics; instead, they're often narrated tutorials with practice files to
>> download.
>>
>> --
>> Suzanne S. Barnhill
>> Microsoft MVP (Word)
>> Words into Type
>> Fairhope, Alabama USA
>> http://word.mvps.org
>>
>> "grammatim" <grammatim[ at ]verizon.net> wrote in message
>> news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
>> He should be aware, though, that even when his Word2007 Help is
>> working perfectly, it won't give him much help. (See many threads
>> mentioning how Help has deteriorated over the years.)
>>
>> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
>>> This seems to be an impossible problem to search for (as you've no doubt
>>> found) since all combinations of "Help" and "not responding,"
>>> "unavailable,"
>>> "not working," etc., just send you to places to get help when the
>>> application is not responding. The only advice I've found is to
>>> uninstall
>>> and reinstall, which clearly doesn't help.
>>>
>>> I wonder if you could get better help here if you would post in the
>>> word.application.errors newsgroup, which has less traffic and is
>>> frequented
>>> by people more knowledgeable about troubleshooting, well, application
>>> errors.
>>>
>>> --
>>> Suzanne S. Barnhill
>>> Microsoft MVP (Word)
>>> Words into Type
>>> Fairhope, Alabama USAhttp://word.mvps.org
>>>
>>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>>
>>> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>>>
>>>
>>>
>>> > Thank you, I have Word 2007 and Diagnostics found no problems
>>> > anywhere! -
>>> > but
>>> > Help still is 'Not responding' I would be most grateful for any other
>>> > ideas
>>> > to get it going.
>>> > --
>>> > Nick
>>>
>>> > "Suzanne S. Barnhill" wrote:
>>>
>>> >> Uninstalling and reinstalling doesn't really change anything. In Word
>>> >> 2003,
>>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
>>> >> Options
>>> >> |
>>> >> Resources | run Microsoft Office Diagnostics.
>>>
>>> >> --
>>> >> Suzanne S. Barnhill
>>> >> Microsoft MVP (Word)
>>> >> Words into Type
>>> >> Fairhope, Alabama USA
>>> >>http://word.mvps.org
>>>
>>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
>>> >> >I have uninstalled Office and reinstalled it with no change in the
>>> >> >problem.
>>> >> > If this is not what you mean by 'repairing' could you please
>>> >> > explain.
>>> >> > Many
>>> >> > thanks.
>>> >> > --
>>> >> > Nick
>>>
>>> >> > "Stefan Blom" wrote:
>>>
>>> >> >> Have you tried repairing the Office installation?
>>>
>>> >> >> --
>>> >> >> Stefan Blom
>>> >> >> Microsoft Word MVP
>>>
>>> >> >> "Nick" wrote:
>>>
>>> >> >> > I am making no progress with my problem concerning Word help.
>>>
>>> >> >> > The main menu for help appears after pressing F1, but when I
>>> >> >> > double
>>> >> >> > click on
>>> >> >> > an item, a black box appears arround the item, the circle starts
>>> >> >> > revolving
>>> >> >> > and nothing else happens.
>>>
>>> >> >> > If I then click again on the item, '(Not responding)' appears at
>>> >> >> > the
>>> >> >> > top
>>> >> >> > after Help, the menu goes faint, and I can only proceed by
>>> >> >> > exiting.
>>>
>>> >> >> > This fault also exists in PowerPoint and One Note, but help is
>>> >> >> > working
>>> >> >> > OK in
>>> >> >> > Excel.
>>>
>>> >> >> > Please can someone help.
>>> >> >> > --
>>> >> >> > Nick-
>>
>>
>
>
>
>


Re: Word help
grammatim <grammatim[ at ]verizon.net> 12/29/2008 5:24:52 PM
They were fully(?) documented in the Appendix to the MANUAL that CAME
WITH MacWord 5.0. That was where I learned to do useful things like
strikeover and adjust position.

On Dec 29, 10:45 am, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
[Quoted Text]
> Actually, the field codes are fully documented athttp://office.microsoft.com/en-us/word/CH061047231033.aspx(switches athttp://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't
> get there from Help.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USAhttp://word.mvps.org
>
> "Stefan Blom" <no.s...[ at ]please.xyz> wrote in message
>
> news:OqsWOvbaJHA.684[ at ]TK2MSFTNGP04.phx.gbl...
>
>
>
> > And some topics are nowhere to be found, even if you connect to Office
> > online. In particular, certain topics on field codes seem to be lost
> > forever.  :-(
>
> > Fortunately, the Field Options dialog box gives you brief descriptions of
> > fields and their switches.
>
> > --
> > Stefan Blom
> > Microsoft Word MVP
>
> > "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote in message
> >news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
> >> Too true! Although, if you enable online Help, there are many more
> >> options. The problem is that they're not succinct, easy-to-read Help
> >> topics; instead, they're often narrated tutorials with practice files to
> >> download.
>
> >> --
> >> Suzanne S. Barnhill
> >> Microsoft MVP (Word)
> >> Words into Type
> >> Fairhope, Alabama USA
> >>http://word.mvps.org
>
> >> "grammatim" <gramma...[ at ]verizon.net> wrote in message
> >>news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com....
> >> He should be aware, though, that even when his Word2007 Help is
> >> working perfectly, it won't give him much help. (See many threads
> >> mentioning how Help has deteriorated over the years.)
>
> >> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
> >>> This seems to be an impossible problem to search for (as you've no doubt
> >>> found) since all combinations of "Help" and "not responding,"
> >>> "unavailable,"
> >>> "not working," etc., just send you to places to get help when the
> >>> application is not responding. The only advice I've found is to
> >>> uninstall
> >>> and reinstall, which clearly doesn't help.
>
> >>> I wonder if you could get better help here if you would post in the
> >>> word.application.errors newsgroup, which has less traffic and is
> >>> frequented
> >>> by people more knowledgeable about troubleshooting, well, application
> >>> errors.
>
> >>> --
> >>> Suzanne S. Barnhill
> >>> Microsoft MVP (Word)
> >>> Words into Type
> >>> Fairhope, Alabama USAhttp://word.mvps.org
>
> >>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>
> >>>news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>
> >>> > Thank you, I have Word 2007 and Diagnostics found no problems
> >>> > anywhere! -
> >>> > but
> >>> > Help still is 'Not responding' I would be most grateful for any other
> >>> > ideas
> >>> > to get it going.
> >>> > --
> >>> > Nick
>
> >>> > "Suzanne S. Barnhill" wrote:
>
> >>> >> Uninstalling and reinstalling doesn't really change anything. In Word
> >>> >> 2003,
> >>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
> >>> >> Options
> >>> >> |
> >>> >> Resources | run Microsoft Office Diagnostics.
>
> >>> >> --
> >>> >> Suzanne S. Barnhill
> >>> >> Microsoft MVP (Word)
> >>> >> Words into Type
> >>> >> Fairhope, Alabama USA
> >>> >>http://word.mvps.org
>
> >>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
> >>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
> >>> >> >I have uninstalled Office and reinstalled it with no change in the
> >>> >> >problem.
> >>> >> > If this is not what you mean by 'repairing' could you please
> >>> >> > explain.
> >>> >> > Many
> >>> >> > thanks.
> >>> >> > --
> >>> >> > Nick
>
> >>> >> > "Stefan Blom" wrote:
>
> >>> >> >> Have you tried repairing the Office installation?
>
> >>> >> >> --
> >>> >> >> Stefan Blom
> >>> >> >> Microsoft Word MVP
>
> >>> >> >> "Nick" wrote:
>
> >>> >> >> > I am making no progress with my problem concerning Word help.
>
> >>> >> >> > The main menu for help appears after pressing F1, but when I
> >>> >> >> > double
> >>> >> >> > click on
> >>> >> >> > an item, a black box appears arround the item, the circle starts
> >>> >> >> > revolving
> >>> >> >> > and nothing else happens.
>
> >>> >> >> > If I then click again on the item, '(Not responding)' appears at
> >>> >> >> > the
> >>> >> >> > top
> >>> >> >> > after Help, the menu goes faint, and I can only proceed by
> >>> >> >> > exiting.
>
> >>> >> >> > This fault also exists in PowerPoint and One Note, but help is
> >>> >> >> > working
> >>> >> >> > OK in
> >>> >> >> > Excel.
>
> >>> >> >> > Please can someone help.
> >>> >> >> > --
> >>> >> >> > Nick--
Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/29/2008 5:40:51 PM
They're fully documented in Word 2003 Help, too (which is what those
assistance files are). FWIW, I have the manuals for Word for Windows 2.0 and
Word 6.0, and, although the manuals are very exhaustive (and it's always
interesting to see how old many of the "new" features are), most of the
"advanced" topics just refer the user to the online Help.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"grammatim" <grammatim[ at ]verizon.net> wrote in message
news:3ed02770-e4c2-4452-90cb-ac0915bcf765[ at ]w35g2000yqm.googlegroups.com...
They were fully(?) documented in the Appendix to the MANUAL that CAME
WITH MacWord 5.0. That was where I learned to do useful things like
strikeover and adjust position.

On Dec 29, 10:45 am, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
[Quoted Text]
> Actually, the field codes are fully documented
> athttp://office.microsoft.com/en-us/word/CH061047231033.aspx(switches
> athttp://office.microsoft.com/en-us/word/CH061047321033.aspx). But you
> won't
> get there from Help.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USAhttp://word.mvps.org
>
> "Stefan Blom" <no.s...[ at ]please.xyz> wrote in message
>
> news:OqsWOvbaJHA.684[ at ]TK2MSFTNGP04.phx.gbl...
>
>
>
> > And some topics are nowhere to be found, even if you connect to Office
> > online. In particular, certain topics on field codes seem to be lost
> > forever. :-(
>
> > Fortunately, the Field Options dialog box gives you brief descriptions
> > of
> > fields and their switches.
>
> > --
> > Stefan Blom
> > Microsoft Word MVP
>
> > "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote in message
> >news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
> >> Too true! Although, if you enable online Help, there are many more
> >> options. The problem is that they're not succinct, easy-to-read Help
> >> topics; instead, they're often narrated tutorials with practice files
> >> to
> >> download.
>
> >> --
> >> Suzanne S. Barnhill
> >> Microsoft MVP (Word)
> >> Words into Type
> >> Fairhope, Alabama USA
> >>http://word.mvps.org
>
> >> "grammatim" <gramma...[ at ]verizon.net> wrote in message
> >>news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
> >> He should be aware, though, that even when his Word2007 Help is
> >> working perfectly, it won't give him much help. (See many threads
> >> mentioning how Help has deteriorated over the years.)
>
> >> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
> >>> This seems to be an impossible problem to search for (as you've no
> >>> doubt
> >>> found) since all combinations of "Help" and "not responding,"
> >>> "unavailable,"
> >>> "not working," etc., just send you to places to get help when the
> >>> application is not responding. The only advice I've found is to
> >>> uninstall
> >>> and reinstall, which clearly doesn't help.
>
> >>> I wonder if you could get better help here if you would post in the
> >>> word.application.errors newsgroup, which has less traffic and is
> >>> frequented
> >>> by people more knowledgeable about troubleshooting, well, application
> >>> errors.
>
> >>> --
> >>> Suzanne S. Barnhill
> >>> Microsoft MVP (Word)
> >>> Words into Type
> >>> Fairhope, Alabama USAhttp://word.mvps.org
>
> >>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>
> >>>news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>
> >>> > Thank you, I have Word 2007 and Diagnostics found no problems
> >>> > anywhere! -
> >>> > but
> >>> > Help still is 'Not responding' I would be most grateful for any
> >>> > other
> >>> > ideas
> >>> > to get it going.
> >>> > --
> >>> > Nick
>
> >>> > "Suzanne S. Barnhill" wrote:
>
> >>> >> Uninstalling and reinstalling doesn't really change anything. In
> >>> >> Word
> >>> >> 2003,
> >>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
> >>> >> Options
> >>> >> |
> >>> >> Resources | run Microsoft Office Diagnostics.
>
> >>> >> --
> >>> >> Suzanne S. Barnhill
> >>> >> Microsoft MVP (Word)
> >>> >> Words into Type
> >>> >> Fairhope, Alabama USA
> >>> >>http://word.mvps.org
>
> >>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
> >>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
> >>> >> >I have uninstalled Office and reinstalled it with no change in the
> >>> >> >problem.
> >>> >> > If this is not what you mean by 'repairing' could you please
> >>> >> > explain.
> >>> >> > Many
> >>> >> > thanks.
> >>> >> > --
> >>> >> > Nick
>
> >>> >> > "Stefan Blom" wrote:
>
> >>> >> >> Have you tried repairing the Office installation?
>
> >>> >> >> --
> >>> >> >> Stefan Blom
> >>> >> >> Microsoft Word MVP
>
> >>> >> >> "Nick" wrote:
>
> >>> >> >> > I am making no progress with my problem concerning Word help.
>
> >>> >> >> > The main menu for help appears after pressing F1, but when I
> >>> >> >> > double
> >>> >> >> > click on
> >>> >> >> > an item, a black box appears arround the item, the circle
> >>> >> >> > starts
> >>> >> >> > revolving
> >>> >> >> > and nothing else happens.
>
> >>> >> >> > If I then click again on the item, '(Not responding)' appears
> >>> >> >> > at
> >>> >> >> > the
> >>> >> >> > top
> >>> >> >> > after Help, the menu goes faint, and I can only proceed by
> >>> >> >> > exiting.
>
> >>> >> >> > This fault also exists in PowerPoint and One Note, but help is
> >>> >> >> > working
> >>> >> >> > OK in
> >>> >> >> > Excel.
>
> >>> >> >> > Please can someone help.
> >>> >> >> > --
> >>> >> >> > Nick--


Re: Word help
"Stefan Blom" <no.spam[ at ]please.xyz> 12/30/2008 1:29:02 PM
But since that article is for Word *2003*, the new fields introduced in Word
2007 won't be included, of course.

--
Stefan Blom
Microsoft Word MVP



"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
news:ulOYZ2caJHA.4424[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text]
> Actually, the field codes are fully documented at
> http://office.microsoft.com/en-us/word/CH061047231033.aspx (switches at
> http://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't
> get there from Help.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> http://word.mvps.org
>
> "Stefan Blom" <no.spam[ at ]please.xyz> wrote in message
> news:OqsWOvbaJHA.684[ at ]TK2MSFTNGP04.phx.gbl...
>> And some topics are nowhere to be found, even if you connect to Office
>> online. In particular, certain topics on field codes seem to be lost
>> forever. :-(
>>
>> Fortunately, the Field Options dialog box gives you brief descriptions of
>> fields and their switches.
>>
>> --
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>>
>> "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
>> news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
>>> Too true! Although, if you enable online Help, there are many more
>>> options. The problem is that they're not succinct, easy-to-read Help
>>> topics; instead, they're often narrated tutorials with practice files to
>>> download.
>>>
>>> --
>>> Suzanne S. Barnhill
>>> Microsoft MVP (Word)
>>> Words into Type
>>> Fairhope, Alabama USA
>>> http://word.mvps.org
>>>
>>> "grammatim" <grammatim[ at ]verizon.net> wrote in message
>>> news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
>>> He should be aware, though, that even when his Word2007 Help is
>>> working perfectly, it won't give him much help. (See many threads
>>> mentioning how Help has deteriorated over the years.)
>>>
>>> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
>>>> This seems to be an impossible problem to search for (as you've no
>>>> doubt
>>>> found) since all combinations of "Help" and "not responding,"
>>>> "unavailable,"
>>>> "not working," etc., just send you to places to get help when the
>>>> application is not responding. The only advice I've found is to
>>>> uninstall
>>>> and reinstall, which clearly doesn't help.
>>>>
>>>> I wonder if you could get better help here if you would post in the
>>>> word.application.errors newsgroup, which has less traffic and is
>>>> frequented
>>>> by people more knowledgeable about troubleshooting, well, application
>>>> errors.
>>>>
>>>> --
>>>> Suzanne S. Barnhill
>>>> Microsoft MVP (Word)
>>>> Words into Type
>>>> Fairhope, Alabama USAhttp://word.mvps.org
>>>>
>>>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>>>
>>>> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>>>>
>>>>
>>>>
>>>> > Thank you, I have Word 2007 and Diagnostics found no problems
>>>> > anywhere! -
>>>> > but
>>>> > Help still is 'Not responding' I would be most grateful for any other
>>>> > ideas
>>>> > to get it going.
>>>> > --
>>>> > Nick
>>>>
>>>> > "Suzanne S. Barnhill" wrote:
>>>>
>>>> >> Uninstalling and reinstalling doesn't really change anything. In
>>>> >> Word
>>>> >> 2003,
>>>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
>>>> >> Options
>>>> >> |
>>>> >> Resources | run Microsoft Office Diagnostics.
>>>>
>>>> >> --
>>>> >> Suzanne S. Barnhill
>>>> >> Microsoft MVP (Word)
>>>> >> Words into Type
>>>> >> Fairhope, Alabama USA
>>>> >>http://word.mvps.org
>>>>
>>>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
>>>> >> >I have uninstalled Office and reinstalled it with no change in the
>>>> >> >problem.
>>>> >> > If this is not what you mean by 'repairing' could you please
>>>> >> > explain.
>>>> >> > Many
>>>> >> > thanks.
>>>> >> > --
>>>> >> > Nick
>>>>
>>>> >> > "Stefan Blom" wrote:
>>>>
>>>> >> >> Have you tried repairing the Office installation?
>>>>
>>>> >> >> --
>>>> >> >> Stefan Blom
>>>> >> >> Microsoft Word MVP
>>>>
>>>> >> >> "Nick" wrote:
>>>>
>>>> >> >> > I am making no progress with my problem concerning Word help.
>>>>
>>>> >> >> > The main menu for help appears after pressing F1, but when I
>>>> >> >> > double
>>>> >> >> > click on
>>>> >> >> > an item, a black box appears arround the item, the circle
>>>> >> >> > starts
>>>> >> >> > revolving
>>>> >> >> > and nothing else happens.
>>>>
>>>> >> >> > If I then click again on the item, '(Not responding)' appears
>>>> >> >> > at
>>>> >> >> > the
>>>> >> >> > top
>>>> >> >> > after Help, the menu goes faint, and I can only proceed by
>>>> >> >> > exiting.
>>>>
>>>> >> >> > This fault also exists in PowerPoint and One Note, but help is
>>>> >> >> > working
>>>> >> >> > OK in
>>>> >> >> > Excel.
>>>>
>>>> >> >> > Please can someone help.
>>>> >> >> > --
>>>> >> >> > Nick-
>>>
>>>
>>
>>
>>
>>
>
>



Re: Word help
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/30/2008 2:28:15 PM
There are new fields in Word 2007? What are they?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stefan Blom" <no.spam[ at ]please.xyz> wrote in message
news:esuPaKoaJHA.4480[ at ]TK2MSFTNGP06.phx.gbl...
[Quoted Text]
> But since that article is for Word *2003*, the new fields introduced in
> Word 2007 won't be included, of course.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
>
> "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
> news:ulOYZ2caJHA.4424[ at ]TK2MSFTNGP05.phx.gbl...
>> Actually, the field codes are fully documented at
>> http://office.microsoft.com/en-us/word/CH061047231033.aspx (switches at
>> http://office.microsoft.com/en-us/word/CH061047321033.aspx). But you
>> won't
>> get there from Help.
>>
>> --
>> Suzanne S. Barnhill
>> Microsoft MVP (Word)
>> Words into Type
>> Fairhope, Alabama USA
>> http://word.mvps.org
>>
>> "Stefan Blom" <no.spam[ at ]please.xyz> wrote in message
>> news:OqsWOvbaJHA.684[ at ]TK2MSFTNGP04.phx.gbl...
>>> And some topics are nowhere to be found, even if you connect to Office
>>> online. In particular, certain topics on field codes seem to be lost
>>> forever. :-(
>>>
>>> Fortunately, the Field Options dialog box gives you brief descriptions
>>> of
>>> fields and their switches.
>>>
>>> --
>>> Stefan Blom
>>> Microsoft Word MVP
>>>
>>>
>>>
>>> "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> wrote in message
>>> news:%235TTb9VZJHA.5196[ at ]TK2MSFTNGP03.phx.gbl...
>>>> Too true! Although, if you enable online Help, there are many more
>>>> options. The problem is that they're not succinct, easy-to-read Help
>>>> topics; instead, they're often narrated tutorials with practice files
>>>> to
>>>> download.
>>>>
>>>> --
>>>> Suzanne S. Barnhill
>>>> Microsoft MVP (Word)
>>>> Words into Type
>>>> Fairhope, Alabama USA
>>>> http://word.mvps.org
>>>>
>>>> "grammatim" <grammatim[ at ]verizon.net> wrote in message
>>>> news:9799e07d-0b92-4b4d-8ca5-393fa07679d5[ at ]s24g2000vbp.googlegroups.com...
>>>> He should be aware, though, that even when his Word2007 Help is
>>>> working perfectly, it won't give him much help. (See many threads
>>>> mentioning how Help has deteriorated over the years.)
>>>>
>>>> On Dec 23, 12:02 pm, "Suzanne S. Barnhill" <sbarnh...[ at ]mvps.org> wrote:
>>>>> This seems to be an impossible problem to search for (as you've no
>>>>> doubt
>>>>> found) since all combinations of "Help" and "not responding,"
>>>>> "unavailable,"
>>>>> "not working," etc., just send you to places to get help when the
>>>>> application is not responding. The only advice I've found is to
>>>>> uninstall
>>>>> and reinstall, which clearly doesn't help.
>>>>>
>>>>> I wonder if you could get better help here if you would post in the
>>>>> word.application.errors newsgroup, which has less traffic and is
>>>>> frequented
>>>>> by people more knowledgeable about troubleshooting, well, application
>>>>> errors.
>>>>>
>>>>> --
>>>>> Suzanne S. Barnhill
>>>>> Microsoft MVP (Word)
>>>>> Words into Type
>>>>> Fairhope, Alabama USAhttp://word.mvps.org
>>>>>
>>>>> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>>>>
>>>>> news:33CB4BD5-5CAB-4175-8F05-A4E18E8ACE70[ at ]microsoft.com...
>>>>>
>>>>>
>>>>>
>>>>> > Thank you, I have Word 2007 and Diagnostics found no problems
>>>>> > anywhere! -
>>>>> > but
>>>>> > Help still is 'Not responding' I would be most grateful for any
>>>>> > other
>>>>> > ideas
>>>>> > to get it going.
>>>>> > --
>>>>> > Nick
>>>>>
>>>>> > "Suzanne S. Barnhill" wrote:
>>>>>
>>>>> >> Uninstalling and reinstalling doesn't really change anything. In
>>>>> >> Word
>>>>> >> 2003,
>>>>> >> use Help | Detect and Repair. In Word 2007, Office Button | Word
>>>>> >> Options
>>>>> >> |
>>>>> >> Resources | run Microsoft Office Diagnostics.
>>>>>
>>>>> >> --
>>>>> >> Suzanne S. Barnhill
>>>>> >> Microsoft MVP (Word)
>>>>> >> Words into Type
>>>>> >> Fairhope, Alabama USA
>>>>> >>http://word.mvps.org
>>>>>
>>>>> >> "Nick" <N...[ at ]discussions.microsoft.com> wrote in message
>>>>> >>news:01D1AC02-F3B8-41F8-8D7D-DF88A1EC8F1F[ at ]microsoft.com...
>>>>> >> >I have uninstalled Office and reinstalled it with no change in the
>>>>> >> >problem.
>>>>> >> > If this is not what you mean by 'repairing' could you please
>>>>> >> > explain.
>>>>> >> > Many
>>>>> >> > thanks.
>>>>> >> > --
>>>>> >> > Nick
>>>>>
>>>>> >> > "Stefan Blom" wrote:
>>>>>
>>>>> >> >> Have you tried repairing the Office installation?
>>>>>
>>>>> >> >> --
>>>>> >> >> Stefan Blom
>>>>> >> >> Microsoft Word MVP
>>>>>
>>>>> >> >> "Nick" wrote:
>>>>>
>>>>> >> >> > I am making no progress with my problem concerning Word help.
>>>>>
>>>>> >> >> > The main menu for help appears after pressing F1, but when I
>>>>> >> >> > double
>>>>> >> >> > click on
>>>>> >> >> > an item, a black box appears arround the item, the circle
>>>>> >> >> > starts
>>>>> >> >> > revolving
>>>>> >> >> > and nothing else happens.
>>>>>
>>>>> >> >> > If I then click again on the item, '(Not responding)' appears
>>>>> >> >> > at
>>>>> >> >> > the
>>>>> >> >> > top
>>>>> >> >> > after Help, the menu goes faint, and I can only proceed by
>>>>> >> >> > exiting.
>>>>>
>>>>> >> >> > This fault also exists in PowerPoint and One Note, but help is
>>>>> >> >> > working
>>>>> >> >> > OK in
>>>>> >> >> > Excel.
>>>>>
>>>>> >> >> > Please can someone help.
>>>>> >> >> > --
>>>>> >> >> > Nick-
>>>>
>>>>
>>>
>>>
>>>
>>>
>>
>>
>
>
>
>


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