Hi Keith
Word distinguishes between a template and a document. If you have a .doc file, then it's not a template.
If you open a document, Word does not automatically turn on track changes, or turn it off. The author of the document needs to: 1. Display track changes
2. Accept all the tracked changes in the document (being careful to check unlikely places like headers, footers, footnotes, endnotes, comments).
3. Save the document.
If that doesn't work, look in Tools > Templates and Add-ins and note the name of the template that is attached to the document. What is its name? Do you have a copy of a template with that name? And, if so, is track changes turned on in that template.
Hope this helps.
Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word
"Keith R" <fake_address[ at ]not_a_real_address.org.net.com> wrote in message news:%23qs0VtesHHA.4572[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > I'm working with an organization who is providing a template (.doc file > with a structured internal format for data collection) via the web (I'm > one of the users). Every time the document is downloaded, track changes is > turned on by default. We (the users) never want track changes, and would > prefer that it never come on in the first place. The organization has done > some preliminary investigation and claims that it is not possible (e.g. > there are no settings) to prevent track changes from coming on when > opening/downloading/using their document- their solution is for us to go > in each time and turn off track changes, then accept (or reject) all > changes in the document to clear the list of changes. > > I believe the documentwas created in W2003, and users range from W97 to > W2003. Due to security issues, disabling track changes via macros is not > an option. > > Can anyone confirm that this is an uncontrollable phenomenon, or provide > suggestions for what could be done to eliminate the problem? > > Thanks!! > Keith >
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