Error message creating an envelope sandcrab 4/14/2007 2:14:02 PM I'm using Word 2007 on Windows Vista Home Premium. Whenever I try to "Print" or "Add to Document" an ordinary #10 envelope, I get the following error message: The number must be between 1 and 31.

Re: Error message creating an envelope "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/14/2007 2:42:22 PM I don't know what's going wrong and cannot test with Word 2007 at the moment, but a. I would submit a request via Microsoft's e-mail support service (see e.g. http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10171&gprid=423626 (NB, the people in here are just volunteers, not Microsoft people) b. it may be worth trying to set up a custom envelope size (if it works the same way as Word 2003, scroll to the bottom of the list of envelope sizes and you should find custom...) Peter Jamieson "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message news:B800C686-6899-458F-B887-9E221542115A[ at ]microsoft.com... [Quoted Text] > I'm using Word 2007 on Windows Vista Home Premium. > > Whenever I try to "Print" or "Add to Document" an ordinary #10 envelope, I > get the following error message: > > The number must be between 1 and 31.

Re: Error message creating an envelope sandcrab 4/14/2007 3:54:02 PM I created an envelope template as a workaround but I'd like to see the problem fixed without having to pay for support. The KB lists a similar problem for labels. "Peter Jamieson" wrote: [Quoted Text] > I don't know what's going wrong and cannot test with Word 2007 at the > moment, but > a. I would submit a request via Microsoft's e-mail support service (see > e.g. > http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10171&gprid=423626 > > (NB, the people in here are just volunteers, not Microsoft people) > b. it may be worth trying to set up a custom envelope size (if it works the > same way as Word 2003, scroll to the bottom of the list of envelope sizes > and you should find custom...) > > Peter Jamieson > > "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message > news:B800C686-6899-458F-B887-9E221542115A[ at ]microsoft.com... > > I'm using Word 2007 on Windows Vista Home Premium. > > > > Whenever I try to "Print" or "Add to Document" an ordinary #10 envelope, I > > get the following error message: > > > > The number must be between 1 and 31. > > >

Re: Error message creating an envelope "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/14/2007 4:58:43 PM Yes, I saw that KB article. As I understand it, the e-mail support is free if it's within the "warranty period" and IMO Microsoft should fix this problem. Whether they will or not is another matter. Peter Jamieson "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message news:0BAC9DDD-BE1E-41BA-BBF6-9FDC039493AD[ at ]microsoft.com... [Quoted Text] >I created an envelope template as a workaround but I'd like to see the > problem fixed without having to pay for support. The KB lists a similar > problem for labels. > > "Peter Jamieson" wrote: > >> I don't know what's going wrong and cannot test with Word 2007 at the >> moment, but >> a. I would submit a request via Microsoft's e-mail support service (see >> e.g. >> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10171&gprid=423626 >> >> (NB, the people in here are just volunteers, not Microsoft people) >> b. it may be worth trying to set up a custom envelope size (if it works >> the >> same way as Word 2003, scroll to the bottom of the list of envelope sizes >> and you should find custom...) >> >> Peter Jamieson >> >> "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message >> news:B800C686-6899-458F-B887-9E221542115A[ at ]microsoft.com... >> > I'm using Word 2007 on Windows Vista Home Premium. >> > >> > Whenever I try to "Print" or "Add to Document" an ordinary #10 >> > envelope, I >> > get the following error message: >> > >> > The number must be between 1 and 31. >> >> >>

Re: Error message creating an envelope Monalisa 5/29/2007 2:33:00 PM Did you have a resolution to this problem? I have a user with this same issue... strangely this was working fine until May 24th. I cannot recreate this issue on another PC. Interested to know if there is anything more than the workaround. I did try to "repair" Office 2007 to fix this issue with no luck. "Peter Jamieson" wrote: [Quoted Text] > Yes, I saw that KB article. > > As I understand it, the e-mail support is free if it's within the "warranty > period" and IMO Microsoft should fix this problem. Whether they will or not > is another matter. > > Peter Jamieson > > "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message > news:0BAC9DDD-BE1E-41BA-BBF6-9FDC039493AD[ at ]microsoft.com... > >I created an envelope template as a workaround but I'd like to see the > > problem fixed without having to pay for support. The KB lists a similar > > problem for labels. > > > > "Peter Jamieson" wrote: > > > >> I don't know what's going wrong and cannot test with Word 2007 at the > >> moment, but > >> a. I would submit a request via Microsoft's e-mail support service (see > >> e.g. > >> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10171&gprid=423626 > >> > >> (NB, the people in here are just volunteers, not Microsoft people) > >> b. it may be worth trying to set up a custom envelope size (if it works > >> the > >> same way as Word 2003, scroll to the bottom of the list of envelope sizes > >> and you should find custom...) > >> > >> Peter Jamieson > >> > >> "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message > >> news:B800C686-6899-458F-B887-9E221542115A[ at ]microsoft.com... > >> > I'm using Word 2007 on Windows Vista Home Premium. > >> > > >> > Whenever I try to "Print" or "Add to Document" an ordinary #10 > >> > envelope, I > >> > get the following error message: > >> > > >> > The number must be between 1 and 31. > >> > >> > >> > > >

Re: Error message creating an envelope Monalisa 5/29/2007 9:15:02 PM It appears this issues is related to the users profile. Once I renamed the current user profile to 'old' and had the user log on to create a new profile, viola ~ working just as it did before. If anyone knows what causes this to happen, I'd love to know why or how to avoid the issue in the future. As for now, I'm going to use this as my fix. I'm still open to discussion on this topic! "Monalisa" wrote: [Quoted Text] > Did you have a resolution to this problem? I have a user with this same > issue... strangely this was working fine until May 24th. I cannot recreate > this issue on another PC. Interested to know if there is anything more than > the workaround. I did try to "repair" Office 2007 to fix this issue with no > luck. > > "Peter Jamieson" wrote: > > > Yes, I saw that KB article. > > > > As I understand it, the e-mail support is free if it's within the "warranty > > period" and IMO Microsoft should fix this problem. Whether they will or not > > is another matter. > > > > Peter Jamieson > > > > "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message > > news:0BAC9DDD-BE1E-41BA-BBF6-9FDC039493AD[ at ]microsoft.com... > > >I created an envelope template as a workaround but I'd like to see the > > > problem fixed without having to pay for support. The KB lists a similar > > > problem for labels. > > > > > > "Peter Jamieson" wrote: > > > > > >> I don't know what's going wrong and cannot test with Word 2007 at the > > >> moment, but > > >> a. I would submit a request via Microsoft's e-mail support service (see > > >> e.g. > > >> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10171&gprid=423626 > > >> > > >> (NB, the people in here are just volunteers, not Microsoft people) > > >> b. it may be worth trying to set up a custom envelope size (if it works > > >> the > > >> same way as Word 2003, scroll to the bottom of the list of envelope sizes > > >> and you should find custom...) > > >> > > >> Peter Jamieson > > >> > > >> "sandcrab" <sandcrab[ at ]discussions.microsoft.com> wrote in message > > >> news:B800C686-6899-458F-B887-9E221542115A[ at ]microsoft.com... > > >> > I'm using Word 2007 on Windows Vista Home Premium. > > >> > > > >> > Whenever I try to "Print" or "Add to Document" an ordinary #10 > > >> > envelope, I > > >> > get the following error message: > > >> > > > >> > The number must be between 1 and 31. > > >> > > >> > > >> > > > > > >